Crestron UC-CX100-T Manuel utilisateur

Crestron Flex Unified Communications

Solutions

Product Manual

Crestron Electronics, Inc.

Original Instructions

The U.S. English version of this document is the original instructions.

All other languages are a translation of the original instructions.

Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a

limited nonexclusive, nontransferable Software Development Tools License Agreement. Crestron product operating

system software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement.

Both of these Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_

agreement.

The product warranty can be found at www.crestron.com/warranty.

The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.

Certain Crestron products contain open source software. For specific information, visit www.crestron.com/opensource.

Crestron, the Crestron logo, Crestron Fusion, Crestron Toolbox, XiO Cloud, and Smart Graphics are either trademarks or

registered trademarks of Crestron Electronics, Inc., in the United States and/or other countries. ASUS is either a

trademark or registered trademark of ASUSTeK Computer Inc. in the United States and/or other countries. Dell is either

a trademark or registered trademark of Dell Inc. in the United States and/or other countries. HDMI and the HDMI logo

are either trademarks or registered trademarks of HDMI Licensing LLC in the United States and/or other countries.

Huddly IQ is either a trademark or registered trademark of Huddly AS in the United States and/or other countries.

Lenovo and ThinkSmart are either trademarks or registered trademarks of Lenovo in the United States and/or other

countries. Microsoft, Microsoft Exchange Server, Microsoft Intune, Microsoft Teams, Microsoft 365, Outlook, Skype, and

Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other

countries. Zoom and Zoom Rooms are either trademarks or registered trademarks of Zoom Video Communications, Inc.

in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in

this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any

proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or

photography.

Contents

Overview 1

Intended Audience 2

Installers 2

Platform Administrators 2

System Hardware 3

Bracket Assembly 3

Control Device 3

Camera 3

Soundbar 4

Extension Microphone Pod 4

UC Presentation Transmitter 4

HDMI® over CATx Receiver 4

Applications 5

Specifications 10

Installation 12

Configuration 22

Microsoft Teams® Rooms Systems 22

Minimum Requirements 22

Pre-Deployment Checklist 23

Initial Setup 24

Software Updates for Microsoft Teams 24

Crestron Settings App 25

Switching from Microsoft Teams Rooms to Zoom Rooms 35

Zoom Rooms™ Systems 45

Minimum Requirements 45

Pre-Deployment Checklist 45

Initial Setup 46

Software Updates for Zoom Rooms 46

Crestron Settings App 46

Switching from Zoom Rooms to Microsoft Teams Rooms 55

Use Custom Controls on a Zoom Rooms System 68

Crestron Control for Zoom Rooms Software 70

Crestron XiO Cloud Service 71

Operation 72

Resources 73

Product Manual — Doc. 9132C Contents • iii

1 • Product Manual — Doc. 9132C

Overview

Crestron Flex UC provides a superior conferencing and collaboration experience for executive

offices, huddle spaces, and meeting rooms of any size. For more information on installation, visit

www.crestron.com/flex.

These solutions are categorized based on the room size and conferencing software, as detailed

below:

Space Number of People Conferencing Software Crestron Flex Solutions

Private Space /

Desktop

Single person lMicrosoft

Teams® Rooms

lMM30 Series

Huddle Space / Small

Meeting Room

Up to 5 lMicrosoft

Teams Rooms

lZoom Rooms™

software

lMM30 Series

lMMX30 Series

lB30 Series

lBX30 Series

Medium Meeting Room Up to 15 lMicrosoft

Teams Rooms

lZoom Rooms

software

lOpen platform

UC applications

lM50 Series

lMX50 Series

Large Meeting Room Up to 30 lMicrosoft

Teams Rooms

lZoom Rooms

software

lOpen platform

UC applications

lM70 Series

lMX70 Series

Custom Meeting Room Any lMicrosoft

Teams Rooms

lZoom Rooms

software

lC100 Series

lCX100 Series

Mobile Any lMicrosoft

Teams Rooms

lZoom Rooms

software

lOpen platform

UC applications

lR Series

Product Manual — Doc. 9132C • 2

Intended Audience

This manual provides instructions and other technical resources to installers and platform

administrators for setting up the Crestron Flex UCconference solutions.

Installers

The installer should have the following knowledge and skills:

lCrestron® technology

lBasic networking

lBasic AV

lCrestron Remote Control

lXiO Cloud® service

Platform Administrators

The administrator should have the following knowledge and skills.

For Microsoft Teams Rooms Solutions

lSkype® for Business Application

lSkype for Business Server

lMicrosoft® Exchange (on-premises)

lMicrosoft Teams application

lMicrosoft 365® cloud services

lWindows® 10 operating system troubleshooting

For Zoom Rooms Solutions

lZoom Rooms configuration

3 • Product Manual — Doc. 9132C

System Hardware

Crestron Flex solutions are typically comprised of the following components:

lBracket Assembly on page 3

lControl Device on page 3

lCamera on page 3

lSoundbar on page 4

lExtension Microphone Pod on page 4

lUC Presentation Transmitter on page 4

lHDMI® over CATx Receiver on page 4

Bracket Assembly

A bracket assembly typically contains the following:

lA computer that runs the conferencing software. The computer model varies between

systems but is referred to here as the UC Engine.

lAn ingest device that connects to the user’s computer for sharing content with meeting

attendees.

lAssociated cabling and a power supply for the UC Engine.

Control Device

A control device operates the conference system controls. Crestron Flex solutions typically use

the following control devices:

lCrestron Mercury® tabletop conference device

lCrestron Mercury X tabletop conference device

lMini Tabletop conference device

lWall mount or surface mount touch screen

NOTE: The Crestron Mercury conference system receives and plays program audio for

Crestron Flex through its built-in microphones and speaker.

Camera

A camera for high-definition videoconferencing.

NOTE: Some Crestron Flex solutions do not include a camera. These solutions require the

installer to supply a USB conference camera.

Product Manual — Doc. 9132C • 4

Soundbar

A Crestron Flex Soundbar for receiving and playing program audio.

NOTES:

lCrestron Flex solutions supplied with a Crestron Mercury conference system do not

include a Crestron Flex Soundbar. The Crestron Mercury conference system receives

and plays program audio through its built-in microphones and speaker.

lSome Crestron Flex solutions do not include a Crestron Mercury conference system or

Crestron Flex Soundbar. These solutions require the installer to supply audio

equipment to receive and play program audio.

Extension Microphone Pod

Extension microphone for use with the Crestron Flex Tabletop Conference System.

NOTE: The extension microphone pod can only connect to a Crestron Mercury or Crestron

Mercury Xtabletop conference device.

UC Presentation Transmitter

The UC Presentation Transmitter provides the BYODfunctionality by switching to the connected

laptop's UC platform and returning to the native Microsoft Teams Rooms or Zoom Rooms

platform when disconnected.

HDMI® over CATx Receiver

This device brings the BYODfunctionality by enabling high-definition video presentations from

all types of BYOD sources.

NOTE: The HDMI over CATx Receiver is required only for Crestron Flex kits using a Crestron

Mercury X Tabletop Conference device for open-platform UC applications.

5 • Product Manual — Doc. 9132C

Applications

The following application scenarios for Crestron Flex are based on the conference room size,

conferencing software, and control device.

NOTE: These scenarios show a typical hardware arrangement in a small, medium, or large

room. Hardware combinations may differ based on the selected Crestron Flex.

Scenario 1

lConference room size: Small

lConferencing software: Microsoft Teams rooms or Zoom rooms

lControl device: Mini Tabletop conference device

Product Manual — Doc. 9132C • 6

Scenario 2

lConference room size: Medium or Large

lConferencing software: Microsoft Teams rooms or Zoom rooms

lControl device: Crestron Mercury or Crestron Mercury X

7 • Product Manual — Doc. 9132C

Scenario 3

lConference room size: Medium or Large

lConferencing software: Open-platform UC applications

lControl device: Crestron Mercury or Crestron Mercury X

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