Clear Hub Manuel utilisateur

RESETTING THE PASSWORD:

If you changed your admin password and can’t

remember it, you can reset your device to the

factory settings.

• Turnonthedeviceandcarefullyinsertasturdy

thinobjectintotheresetholelocatedabove

theEthernetconnectoronthebacksideof

thedevice.Pressrmlyfortwosecondsand

removethethinobjectout.

• AllLEDswillturnoffexceptforthepower

LEDonthefront.Thedevicewillrebootwith

factorydefaultsettings.Thedefaultpassword

willberesetto“admin”.

UNABLE TO GET ONLINE:

• Trymovingthedevicetoadifferentlocation.

• Unplugthedevicefor15secondstoreboot

device.

• Bypassanypowerstripsandtryadifferent

poweroutlet.

• Connectthedevicedirectlytothecomputer

withtheEthernetcable.

• Checkconnectionbetweenthedeviceand

computer,makesurethecabletssecurely

intheportandrestartyoucomputer.

• Conrmexternalantennaswitchisdisabled.

EXTERNAL ANTENNA SWITCH

IfyouhaveaCLEARHubExpressandare

experiencingsub-optimalserviceinyourarea,

itmaybepossibletoenhanceyour4Gsignal

andperformancespeedbyusinganafter-market

auxiliaryantenna.Todoso,attachtheantenna

viatheSMA(SubMiniatureversionA)connector

locatedonthesideofthedevice.Onceyouhave

connectedtoanexternalantenna,iptheswitch

(onthebackoftheCLEARHubExpress)

to“Enable”.Toreverttotheinternalantenna,ip

theswitchto“Disable”.Ifyouarenotusing

anexternalantenna,pleaseconrmthattheswitch

issetto“Disable”.

Note that using an auxiliary antenna will not improve your signal in all

cases. We recommend you explore this alternative only if your 4G signal

strength registers a CINR score of 8 dBi or lower. To locate the 4G signal

strength on your CLEAR Hub Express, log into the Device Homepage and

note the CINR value on the Summary Page.

CUSTOMER SUPPORT AND INFORMATION

• Formoredetailedproductinformation,goto

theonlineUserGuide,FAQs,LiveChatSupport

atclear.com/supportorwww.facebook.com/

clear4g

• Ifyoustillhavequestions,callusat

1-888-888-3113forlivesupport.

• Paralaasistenciaenespañolporfavorllame

al1-888-888-3113yseleccionarespañol.

• PleasereadtheseparateImportant

Informationdocumentlocatedunder“Help”

onyourCLEAR®Hubhomepageforregulatory

information,safetyinformationandother

importantdisclosures.

WiFi Network

Connection

(Example)

Wi-Fi Network

Name (SSID)

Signal Strength

Bar LED

Wi-Fi LED

4G LED

Power LED

Step 1: SET IT UP

• SnapthefootontotheCLEARHubExpress

andpluginthepowercord.

• TheLEDlightsontheSignalStrenghtbarwill

blinksequentiallyantheninunison.When

theLEDlightsstopblinking,yourCLEAR

HubExpressisreadytoconnecttoany

Wi--enableddevice

QUICK TIPS

• If you are using a wireless device other than

acomputer,referto that product’sguidefor

connectingto the wirelessnetwork.Besure

toselecttheCLEARWiFiRSUNetworkName

andWi-FiPassword.

• PriortousingyourCLEAR®4Ginternet

service,youmustrstactivateyourCLEAR

HubthroughaPCorMac®device.

Step 2: CONNECT

• ConnecttheHubtoyourPCorMac®device

usingWi-FiNetworkName(SSID)andWi-Fi

DefaultPasswordprintedonthebackofthe

Hub.

• Onyourcomputer,opentheWirelessNetwork

Connectionlocatedatthebottomright-hand

cornerofyourcomputerscreen.Selectthe

deviceWi-Finetworknameandenterthe

Wi-Fipasswordwhenprompted.

UNDERSTANDING

THE LEDS:

• Theashing4GLED

lightmeansthedevice

issearchingforthe

CLEAR®signal.

• Oncethedevicehas

connectedtothe

CLEAR®signal,the4G

LEDlightwillremain

solidtoindicateitis

connected.

• Fivesolidlightsonthe

signalstrengthbar

WiFi Network Connection

PC Users Open Wi-Fi Network Connection

PowerCord

Mac® Users Open Wi-Fi Network Connection

Step 3: COMPLETE ACCOUNT SET-UP

• Openyourbrowserandgotoanywebsiteand

youwillbere-directedtotheCLEARwebsite.

• Followtheonlineinstructionstoquickly

completethisimportantstep.

• That’sit!GetonlineanywherewithinCLEAR®

coverage.

MANAGE YOUR DEVICE

• YoucanmanageyourCLEARHubExpress

anytimeyouareconnectedbytyping

http://clearmodemorhttp://192.168.15.1

inyourbrowseraddressbar.Thedefault

passwordis“admin”.

(Example)

Wi-Fi Network

Name (SSID)

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