Clear One Converge 590 Manuel utilisateur

Converge 560/590

USER’S MANUAL

ii Technical Services: 800.283.5936

TELEPHONE 1.800.283.5936

1.801.974.3760

FAX 1.801.977.0087

EMAIL [email protected]

TECHNICAL SUPPORT

MAX WIRELESS INSTALLATION AND OPERATION MANUAL

CLEARONE PART NO. 800-153-560 NOVEMBER 2005 (REV. 1.0)

ay be reproduced in any form or by any means without written permission from ClearOne

Communications. Printed in the United States of America. ClearOne reserves specific

privileges. Inforfrmation in this document is subject to change without notice

Table of Contents iii

TABLE OF CONTENTS

INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

The Converge 560/590. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Basic Room Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

CONNECTING THE CONVERGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Basic connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Auxiliary devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

RAV-WARE SOFTWARE CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Getting started with RAV-Ware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

RAV-Ware overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

RAV-Ware connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

RAV-Ware files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Network find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Configuring system settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Customizing Converge components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Microphone configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Line input and output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Record and playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Camera controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Dialer and phonebook usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

USING THE CONVERGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Using the controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Programming phone preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

iv Technical Services: 800.283.5936

TABLE OF CONTENTS (CONTINUED)

WEB INTERFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Accessing the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Event log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

System check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

APPENDIX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Camera pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Serial commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

136 Technical Services: 800.283.5936

COMPLIANCE

The following paragraphs present all of the required compliance and declaration of con-

formity information.

FCC PART 15/ICES-003 COMPLIANCE

This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to Part 15 of the FCC rules and Industry Canada ICES-003. These limits

are designed to provide reasonable protection against harmful interference when the

equipment is operated in a commercial environment. This equipment generates, uses,

and can radiate radio frequency energy and, if not installed and used in accordance with

the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference, in

which case the user will be required to correct the interference at his/her own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) this device may not cause harmful interference, and (2) this device

must accept any interference received including interference that may cause undesired

operation.

Changes or modifications not expressly approved by ClearOne Communications could

void the user's authority to operate the equipment.

FCC PART 68 COMPLIANCE

US:FBIBR00BRAV Ringer Equivalence Number (REN): 0.0B(ac)

This equipment complies with Part 68 of the FCC Rules Requirements adopted by ACTA.

On the mixer unit of this equipment contains, among other information, a product identifier

in the format US:AAAEQ##TXXXX. If requested, this information must be provided to your

telephone company.

The REN is used to determine the number of devices that may be connected to the tele-

phone line. Excessive RENs on the telephone line may result in the devices not ringing in

response to an incoming call. In most, but not all areas, the sum of the RENs should not

exceed five (5.0). To be certain of the number of devices that may be connected to the

line, as determined by the total RENs, contact the telephone company to obtain the maxi-

mum RENs for the calling area. The REN for this product is part of the product identifier

that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN with-

out a decimal point (e.g. 03 is a REN of 0.3).

If this equipment causes harm to the telephone network, the telephone company will noti-

fy you in advance that temporary discontinuance of service may be required. But if

advance notice isn't practical, the telephone company will notify the customer as soon as

possible. Also, you will be advised of your right to file a complaint with the FCC if you

believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or

procedures that could affect the operation of the equipment. If this happens, the tele-

phone company will provide advance notice in order for you to make the necessary modi-

fications to maintain uninterrupted service.

Appendix 137

This equipment uses an RJ-11C jack that is used to connect this equipment to the prem-

ises wiring and telephone network. This RJ-11C jack complies with the applicable FCC

Part 68 Rules and Requirements adopted by the ACTA. A compliant telephone cord and

modular plug is provided with this product. It is designed to be connected to a compati-

ble modular jack that is also compliant. See installation instructions for details.

A plug and jack used to connect this equipment to the premises wiring and telephone

network must comply with the applicable FCC Part 68 Rules and Requirements adopted

by the ACTA. A compliant telephone cord and modular plug is provided with this product.

It is designed to be connected to a compatible modular jack that is also compliant. See

installation instructions for details.

If you experience problems with this equipment, contact ClearOne Communications, 1825

Research Way, Salt Lake City, Utah 84119, or by phone at (800) 945-7730 for repair and

warranty information. If the equipment is causing harm to the telephone network, the tele-

phone company may request you disconnect the equipment until the problem is resolved.

No user-serviceable parts are contained in this product. If damage or malfunction occurs,

contact ClearOne Communications for instructions on its repair or return.

Connection to party line service is subject to state tariffs. Contact the state public utility

commission, public service commission or corporation commission for information. This

equipment cannot be used on telephone company provided coin service.

If your home has specially wired alarm equipment connected to the telephone line, ensure

the installation of this equipment does not disable your alarm equipment. If you have

questions about what will disable alarm equipment, consult your telephone company or a

qualified installer.

Electrical Safety Advisory

This equipment uses AC power which can subjected to electrical surges, typically light-

ning transients which are very destructive to customer terminal equipment connected to

AC power sources. The warranty for this equipment does not cover damage caused by

electrical surge or lightning transients. To reduce the risk of this equipment becoming

damaged it is suggested that the customer consider installing a surge arrestor.

IC COMPLIANCE

IC: 1970 A-RAV

Ringer Equivalence Number (REN): 0.0B(ac)

NOTICE: The term "IC" before the certification/registration number signifies that Industry of

Canada technical specifications were met.

This certification means that the equipment meets certain telecommunications network

protective operational and safety requirements. The Department does not guarantee the

equipment will operate to the user's satisfaction.

138 Technical Services: 800.283.5936

The REN is used to determine the number of devices that may be connected to the tele-

phone line. Excessive RENs on the telephone line may result in the devices not ringing in

response to an incoming call. In most, but not all areas, the sum of the RENs should not

exceed five (5.0). To be certain of the number of devices that may be connected to the

line, as determined by the total RENs, contact the telephone company to obtain the maxi-

mum RENs for the calling area. The REN for this product is listed above.

Before installing this equipment, users should ensure that it is permissible to be connect-

ed to the facilities of the local telecommunications company. The equipment must also be

installed using an acceptable method of connection. In some cases, the companies

inside wiring associated with a single line individual service may be extended by means of

a certified connector assembly (telephone extension cord). The customer should be

aware that compliance with the above conditions may not prevent degradation of service

in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance

facility designated by ClearOne Communications. Any repairs or alterations made by the

user to this equipment, or equipment malfunctions, may give the telecommunications

company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the

power utility, telephone lines and internal metallic water pipe system, if present, are con-

nected together. This precaution may be particularly important in rural areas.

NEW ZEALAND COMPLIANCE

In the event of main power failure, the Converge 560/590 equipment will become inopera-

ble with regard to making telephone calls.

Also, all persons using the Converge 560/590 for recording telephone conversations shall

comply with New Zealand law, which requires that at least one party to the conversation

be aware that the conversation is being recorded. In addition, the principles enumerated

in the Privacy Act of 1993 shall be complied with in respect to the nature of any personal

information collected, the purpose of this collection, how it is used, and what is disclosed

to any other party.

JAPANESE COMPLIANCE

The DC resistance of the PSTN line is restricted to 1700 - 308 = 1392 Ohms.

Appendix 139

EUROPEAN COMPLIANCE

Conformity of the equipment with the guidelines below is attested by the CE mark.

EECCDDeeccllaarraattiioonnooffCCoonnffoorrmmiittyy

Application of Council Directive(s): 1999/5/EC Radio equipment and Telecommunications Terminal

Equipment (R&TTE) Directive

Manufacturer's Name: ClearOne Communications

Manufacturer's Address: 1825 West Research Way

Salt Lake City, Utah 84119 U.S.A.

Model Name: Converge 560, Converge 590, Converge 560 Wired &

Converge 590 Wired

Model No.: 910-153-560 through 910-153-595

SSttaannddaarrdd((ss))ttoowwhhiicchhCCoonnffoorrmmiittyyiissddeeccllaarreedd::

8899//333366//EEEECC""EElleeccttrroommaaggnneettiiccCCoommppaattiibbiilliittyy((EEMMCC))DDiirreecctti

ivvee""::

EN 55022: 1998 (Emissions) Information technology equipment - Radio disturbance

characteristics - Limits and methods of measurement.

EN 301489-1 & EN 301489-3 ElectroMagnetic compatibility and Radio spectrum

(Converge 560 & Converge 590) Matters (ERM); ElectroMagnetic Compatibility (EMC)

standard for radio equipment and services; Part 3:

Specific conditions for Short-Range Devices (SRD)

operating on frequencies between 9 kHz and 40 GHz.

EN 55024: 1998 (Immunity) Information technology equipment - Immunity characteristics -

(Converge 560 Wired & Converge 590 Wired) Limits and methods of measurements.

EN 61000-3-2:1995/A1/A2:1998 Part 3: Limits - Section 2: Limits for harmonic current emissions.

EN 61000-3-3:1995 Section 3: Limitation of voltage fluctuations and flicker in low

voltage supply systems for equipment with rated current up to

and including 16 A.

EN 61000-4-2: 1995/A1:1998 Electrostatic Discharge

EN 61000-4-3: 1996/A1:1998 Radiated RF Immunity

EN 61000-4-4: 1995 Electrical Fast Transients

EN 61000-4-5: 1995 Lighting Surge

EN 61000-4-6: 1996 Conducted RF Immunity

EN 61000-4-11: 1994 Voltage Dips and Voltage Interruptions

7733//2233//EEEECC""LLoowwVVoollttaaggeeDDiirreeccttiivvee((LLVVDD))""::

IEC 60950-1: 2003 Safety of Information Technology Equipment, Including

Electrical Business Equipment.

140 Technical Services: 800.283.5936

7733//2233//EEEECC""LLoowwVVoollttaaggeeDDiirreeccttiivvee((LLVVDD))""::

IEC 60950-1: 2003 Safety of Information Technology Equipment, Including

Electrical Business Equipment.

RRaaddiiooEEqquuiippmmeenntt((CCoonnvveerrggee556600&&CCoonnvveerrggee559900))::

EN 301 220-1 Electromagnetic compatibility and Radio Spectrum Matters

(ERM); Short Range Devices (SRD); Radio equipment to be

used in the 25 MHz to 1000 MHz frequency range with power

levels ranging up to 500 mW; Part 1: Technical characteristics

and test methods.

TTeelleeccoommmmuunniiccaattiioonnssTTeerrmmiinnaallEEqquuiippmmeenntt::

EN 301 437 (CTR-37) Terminal Equipment (TE); Attachment requirements for pan-

European approval for connection to the analogue Public

Switched Telephone Networks (PSTNs) of TE supporting the

voice telephony service in which network addressing, if

provided, is by means of Dual Tone Multi Frequency (DTMF)

signaling.

ETSI TS 103 021 Access and Terminals (AT); Harmonized basic attachment

requirements for Terminals for connection to analogue

interfaces of the Telephone Networks; Update of the technical

contents of TBR 21, EN 301 437, TBR 15, TBR 17.

We, the undersigned, hereby declare that the equipment specified above conforms to the

above Directives and Standards.

Manufacturer Legal Representative in Europe

______________________________________ _____________________

Signature Signature

Tracy Bathurst Martin Offwood

Full Name Full Name

VP of Product Line Management Managing Director - EMEA North

Title Title

ClearOne Communications, Inc. ~ 1825 Research Way, Salt Lake City, UT 84119 ~ tel 1-800-945-7730 ~ fax 1-800-933-5107

RAV 600/900 User Manual

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