Clear One CHATAttach 150 Manuel utilisateur

Quick Start Guide

CHATAttach™ (150 | 160 | 170)

Table of Contents

CHATATTACH: INTRODUCTION............................................ 3

Product Overview ............................................................................3

Service and Support........................................................................3

Unpacking.......................................................................................4

CHATATTACH: GETTING STARTED ...................................... 5

CHATAttach: Connecting Two CHAT Devices.................................5

CHATAttach Working Modes...........................................................7

CHATAttach Troubleshooting..........................................................8

CHATAttach: Introduction

Product Overview

Thank you for purchasing the ClearOne CHATAttach accessory for the CHAT device.

The CHATAttach accessory provides a means to connect two CHAT devices together for

larger conference settings.

Service and Support

If you need additional information on how to setup or operate your CHATAttach accessory,

please contact us. We welcome and encourage your comments so we can continue to

improve our products and better meet your needs.

Technical Support

Telephone: 1.800.283.5936 (USA) or 1.801.974.3760

Fax: 1.801.977.0087

E-mail: [email protected]

Web site: www.ClearOne.com

Sales and Customer Service

Telephone: 1.800.945.7730 (USA) or 1.801.975.7200

Fax: 1.800.933.5107 (USA) or 1.801.977.0087

E-mail: [email protected]

Product returns

All product returns require a return material authorization (RMA) number. Please contact

ClearOne Technical Support before attempting to return your product. Make sure you return

all the items that shipped with your product.

Unpacking

The CHATAttach ships with a CHATAttach cable and power supply as shown below.

Contact your dealer for replacement parts and accessories.

> Note: ClearOne is not responsible for product damage incurred during ship-

ment. You must make claims directly with the carrier. Inspect your shipment

carefully for obvious signs of damage. If the shipment appears damaged, retain

the original boxes and packing material for inspection by the carrier. Contact

your carrier immediately.

CHATAttach: Getting Started

Connecting Two CHAT Devices

The CHATAttach makes it possible to connect two CHAT devices together for larger confer-

ence settings using the CHATAttach accessory kit.

In order to use the CHATAttach accessory, the following criteria must be met:

Both CHAT devices must be the same model number - both CHAT 150, both1.

CHAT 160 or both CHAT 170 devices - mixing CHAT models using CHATAttach is not

currently possible.

Both CHAT devices must have identical firmware versions installed. The firmware2.

must be CHATAttach compatible. To ensure this, download the latest version of the

firmware from the Website and update each device to the latest firmware. See the

appropriate section of the appropriate CHAT User’s Manual for instructions on how

to update firmware. All older CHAT devices require firmware updates in order to work

with the CHATAttach accessory.

The CHAT devices must be at least 5’ apart for best performance.3.

Use the following steps to connect the CHATAttach accessory.

Connect the two CHAT devices using the keyed CHATAttach cable.1.

Position the two CHAT devices so they’re at least 5’ apart from each other.2.

Plug in the CHATAttach power supply.3.

To prevent the power cable from inadvertantly becoming unplugged be-

fore, during or after meetings, it is recommended that the connector end

of the cable be secured in some way. One approach is to knot the male-

female connection to prevent this from occurring as shown below.

4. Follow the instructions in the appropriate CHAT device’s User’s Manual to setup the

CHAT device with a PC.

A recommended professional approach to setting up a conference room utilizing the

CHATAttach accessory is to drill holes near where the CHAT devices will be placed, route

the cabling through the holes and secure them underneath the conference table.

CHATAttach Working Modes

The following table outlines the CHATAttach working modes.

Mode # Mode Code Description Condition

1Solid Red LED on both CHAT

devices.

Both CHAT devices are in

MUTE mode. Normal

2Solid Blue LED on both

CHAT devices

Both CHAT devices are in

UNMUTE mode. Normal

3Single Blue Volume light on

both CHAT devices.

No PC attached. Both

CHAT devices are in STAND-

BY mode and will WAKE-UP

when a PC is reattached

to a device. All previous

CHAT device settings will be

reinstated.

Normal

CHATAttach Troubleshooting

The following table describes issues that may occur and possible causes that may help

identify and resolve problems when using the CHATAttach accessory.

Error # Error Code Cause Resolution

1Blinking Red LED’s on both

CHAT devices

Firmware on CHAT devices

support CHATAttach but

firmware versions are not

the same

Download and install latest

version of firmware for both

CHAT devices.

2Blinking Blue LED’s on both

CHAT devices

More than one PC connected

at a time

Connect ONLY one PC to a

CHAT device

3Blinking Red LED on a single

CHAT device

CHATAttach Power Supply

not plugged in

Only one CHAT device

supports CHATAttach

One CHAT device not

connected to CHATAttach

Plug the CHATAttach Power

Supply into an active power

recepticle

Download and install the

latest firmware onto all

CHAT devices

Connect both CHAT devices

to the CHATAttach accessory

4CHAT devices will not

synchronize

The firmware on both

devices does not support the

CHATAttach accessory

Update all CHAT devices to

the latest firmware

Other product names may be registered trademarks of their respective owners who do not necessarily endorse ClearOne or ClearOne’s

products in the United States and/or other countries.

ClearOne Document: 800-156-225 Revision 1.0 May 2010.

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