CITELlink SIP Handset Gateway Manuel utilisateur

©CITEL Technologies Ltd 2004

SIP Handset Gateway

Installation& Configuration

Guide

IP Centrex/Softswitch Compatibility Asterisk, Broadsoft, Sylantro

Telephone Compatibility Nortel–Meridian 1, Norstar

Document Number 1764

Version 1.00

1764 Version1.00 ©CITEL Technologies Ltd 2004

CITEL and CITELlink are trademarks of CITEL Technologies Ltd.

Broadsoft and Sylantroare registered trademarks of Broadsoft Inc. andSylantro Systems Corporation

respectively.Asterisk is The Open Source PBX, details available fromwww.asterisk.org. Other names

may be trademarks owned by third parties.

The contents of these materials are for information purposes only. CITEL Technologies Ltd makes no

representations or warranties whether express or implied as to the accuracy or completeness of these

materials and shall not be liable for any loss or damage suffered or incurred as a result of reliance upon

or use of them.

CITEL Technologies Ltd reserves the right, without prior notice, to change the equipment, designs or

documentation referred to herein as it considers necessary.

Conventions

Table 1lists conventions used throughout this guide.

Table 1–Notice Icons

Icon Notice Description

Warning

Information that alerts the reader to a potential

danger of physical harm to personnel.

Caution

Information that alerts the reader to potential loss of

data or damage to an application, system, or device.

Information

note

Information that describes important features or

instructions.

Electrostatic

Sensitive

Device

Information to alert the reader to the presence of

devices sensitive to electrostatic discharges.

1764 Version1.00 ©CITEL Technologies Ltd 2004

CONTENTS

Conventions .................................................................................................... 2

1ABOUTTHISGUIDE 6

Important ........................................................................................................ 6

2ABOUT THE PRODUCT 7

Product description.......................................................................................... 7

3BOX CONTENTS 9

In-box items .................................................................................................... 9

4PLANNING AND PRE-REQUISITES 11

Installer..........................................................................................................11

Phone Users ..................................................................................................11

Hardware.......................................................................................................11

Software........................................................................................................12

Limitations .....................................................................................................12

5INSTALLATION AND CONFIGURATION 13

Gateway Installation .......................................................................................14

Gateway Removal ..........................................................................................14

Gateway Configuration...................................................................................14

6SOFTWARE UPGRADES 26

Overview .......................................................................................................26

7USER INFORMATION 27

Telephone Functionality..................................................................................27

Country-Specific Safety and Operating Information ...........................................27

8TROUBLESHOOTING 28

Checklist........................................................................................................28

Dealing with damaged or faulty items...............................................................28

APPENDIX A –TECHNICAL SPECIFICATION 29

Front panel.....................................................................................................30

RJ21x Wiring..................................................................................................33

SIP Gateway wiring chart for legacy Telephones ..............................................34

1764 Version1.00 ©CITEL Technologies Ltd 2004

APPENDIX B –SAFETY INFORMATION 36

Important Safety Instructions ...........................................................................36

Scope............................................................................................................36

General..........................................................................................................36

Installation of Telecommunications Wiring........................................................37

Symbols.........................................................................................................37

Installation Summary ......................................................................................38

Fuse and Component Replacement.................................................................38

System Grounding (Earthing) ..........................................................................39

General Grounding .........................................................................................39

Grounding Conductor.....................................................................................39

Protective Grounding Conductor......................................................................39

Regulatory Notices .........................................................................................40

Notice to US Customers..................................................................................40

Notice to Canadian Customers ........................................................................41

Notice to European Customers........................................................................42

APPENDIX C –SERIAL CONNECTION TOTHE GATEWAY 44

Serial Connection...........................................................................................44

APPENDIX D –EXAMPLE CONFIGURATION SESSION USING

HYPERTERMINAL 45

HyperTerminal Session Output........................................................................45

APPENDIX E –GLOSSARY 47

Terms and Acronyms......................................................................................47

APPENDIX F –CONTACTING ABP TECHNOLOGY49

1764 Version1.00 ©CITEL Technologies Ltd 2004

1ABOUT THIS GUIDE

This guide provides instructions on how to set up the CITELlink SIP Handset Gateway, and is

intended for CITEL Authorized Partners only.

These instructions provide basic installation information, necessary for the proper and safe

functioning of this equipment. Persons installing or maintaining this product must read all of

the safety instructions and the parts of system grounding which are applicable to the system

being maintained. Only trained, qualified service personnel shall install or maintain this

product.

Important

This guide and warranty and liability details are published in the downloads area at

www.citel.com -note you need the CITEL Choice Partner password to access the

information. Any questions regarding the use of this guide may be directed to

[email protected].

If release notes are provided for the product and the information therein differs from the

information in this guide, the release notes override this guide.

Before attempting installation, ensure you have read and comply withall instructions

including the Safety Information in this guide. Also ensure you communicate the

same information to the users and administrators of the telephone system in which a

CITELlink SIP Handset Gateway is operating.

Failure to follow all instructions may result in improper equipment operation and/or

risk of electrical shock.

Changes or modifications not expressly approved by CITEL could void the user's authority to

operate the equipment

1764 Version1.00 ©CITEL Technologies Ltd 2004

2ABOUT THE PRODUCT

Product description

The CITELlink SIP Handset Gateway (the Gateway) enables users of legacy Northern

Telecom (Nortel) digital telephones to access an IP Centrex telephone system.The Gateway

acts as an interface between the legacy Nortel telephones and the SIP proxy servers. When

supported telephones are configured on the Gateway, phone features—including the

displays, softkeys, and supported hardkeys—function like they do on SIP telephones.

Legacy telephone models supported are listed below. Refer to Telephone Button Mapping

guides at www.citel.com for details of specific telephone model functionality.

Supported Telephones

Table 2 –Supported Telephones

Nortel Norstar

M7100 T7100

M7208 and M7208N T7208

M7310 and M7310N T7316

M7324 and M7324N T7406 (digital cordless)

Nortel Meridian 1

M2006 M3901

M2008 M3902

M2616 M3903

M3110 M3904

M3310

M3820

The Gateway is a rack-mountable unit. Each Gateway supports up to 24 legacy telephones

and is connected to the legacy telephones using the existing telephone wiring, punchdown

blocks and connectors. No additional telephone power is required. The legacy telephones are

line powered from the SIP Gateway through an integral power source.

The maximum loop length is 1600ft/500m. THIS MUST NOT BE EXCEEDED.

1764 Version1.00 ©CITEL Technologies Ltd 2004

Figure 1–Example installation of the CITELlink SIP Gateway

1764 Version1.00 ©CITEL Technologies Ltd 2004

3BOX CONTENTS

In-box items

The Gateway is supplied in one box containing four items:

1CITELlink SIP Gateway unit (with warranty information).

Figure 2 –CITELlink SIP Gateway unit

2Rack mounting Brackets and fasteners.

Figure 3 –Rack Mounting Brackets and Fasteners

3Power supply lead: All boxes contain a US power supply lead as standard. For

other countries an alternative country-specific power supply lead is also provided

as a separate item (without charge). Refer to Appendix A for specification.

Figure 4 –Power Supply Lead

4Overview document for the product.

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