Cisco Unified 8961 Manuel utilisateur

Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 1

Your Phone

This chapter describes the features of the Cisco Unified IP Phones 8961, 9951, and 9971.

Cisco Unified IP Phone 8961

The Cisco Unified IP Phone 8961 provides these features:

•Phone connections

•Footstand

•Phone-display viewing angle

•Buttons and hardware

•Phone screen

•Power-save mode

•Handset rest

Phone Connections

Your system administrator can help you connect your phone to the corporate IP telephony network.

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1DC adapter port (DC48V) 5Computer port (10/100/1000 PC) connection

2AC-to-DC power supply (optional) 6Handset connection

3AC power wall plug (optional) 7Analog headset connection (headset optional)

4Network port (10/100/1000 SW) with

IEEE 802.3af and 802.3at power enabled

8Anti-theft security lock connector

(lock optional)

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ComputerNetwork

Your Phone

Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 3

Note Each USB port supports a maximum of five supported and nonsupported devices that are

connected to the phone. Each device connected to the phone is included in the maximum

device count. For example, your phone can support five USB devices (such as three Cisco

Unified IP Color Key Expansion modules, one hub, and one other standard USB device) on

the side port and five additional standard USB devices on the back port. (Many third-party

USB products count as several USB devices.) For more information, see your

system administrator.

1USB port 2Accessory connector, such as for connecting a Cisco Unified

IP Color Key Expansion Module

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Footstand

If your phone is placed on a table or desk, connect the footstand to the back of the phone.

Note Connecting and disconnecting the footstand may require a little more force than you expect.

1Insert the curved connectors into the

lower slots.

2Lift the footstand until the connectors

snap into the upper slots.

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Your Phone

Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 5

Phone-Display Viewing Angle

The viewing angle of the phone display can be adjusted according to your preference.

Hold the handset and cradle with your left hand, hold the right side of the bezel (to the right of the

display) with your right hand, and then move your hands back and forth in opposite directions to

adjust the angle.

(The Cisco Unified IP Phone 9971 is shown.)

Buttons and Hardware

Your phone provides quick access to your phone lines, features, and call sessions:

•Programmable feature buttons (left side)—Use to view calls on a line or access features such as

speed dial or All Calls. (These buttons are also called feature buttons.)

•Session buttons (right side)—Use to perform tasks such as answering a call, resuming a held call,

or (when not being used for an active call) initiating phone functions such as displaying missed

calls. Each call on your phone is associated with a session button.

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1Phone screen Shows information about your phone, including directory number, call

information (for example caller ID, icons for an active call or call on

hold) and available softkeys.

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Your Phone

Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 7

2Session buttons Each corresponds with an active call or a call function. Pressing the

button takes the default action:

•Active calls—Pressing the button takes the default action for an

active call. For example, pressing the session button for a ringing

call answers the call and pressing the button on a held call resumes

the call. Session information, such as caller ID and call duration,

appears on the phone screen next to the session button.

•Call functions—When a session button is not being used for an

active call, it can be used to initiate functions on the phone, as

indicated by the adjacent phone screen icons. For example,

pressing the session button can display missed calls, take the

phone off hook, or dial your voice-messaging system (with a

Voicemail icon).

Color LEDs reflect the call state. LEDs can flash (blink on and off

rapidly), pulse (alternately dim and brighten), or appear solid (glow

without interruption).

•Flashing amber —Ringing call. Pressing this button answers

the call.

•Solid green —May be a connected call or an outgoing call

that is not yet connected. If the call is connected, pressing this

button displays the call details or the participants of a conference

call. If the call is not yet connected, pressing this button ends

the call.

•Pulsing green —Held call. Pressing this button resumes the

held call.

•Solid red —Shared line in-use remotely. Pressing this button

allows you to barge in on the call (if Barge is enabled).

•Pulsing red —Shared line call put on hold remotely. Pressing

this button resumes the held call.

(The positions of the session buttons and feature buttons can be

reversed on phones that use a locale with a right-to-left reading

orientation, such as Hebrew and Arabic.)

3Softkey buttons Allow you to access the softkey options (for the selected call or menu

item) displayed on your phone screen.

4Back button Returns to the previous screen or menu.

5Release button Ends a connected call or session.

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6Navigation pad and

Select button

The four-way Navigation pad allows you to scroll through menus,

highlight items, and move within a text input field.

The Select button (center of the Navigation pad) allows you to select a

highlighted item.

The Select button is lit (white) when the phone is in power-save mode.

7Conference button Creates a conference call.

8Hold button Places a connected call on hold.

9Transfer button Transfers a call.

10 Keypad Allows you to dial phone numbers, enter letters, and choose menu

items (by entering the item number).

11 Speakerphone button Selects the speakerphone as the default audio path and initiates a new

call, picks up an incoming call, or ends a call. During a call, the button

is lit green.

The speakerphone audio path does not change until a new default

audio path is selected (for example, by picking up the handset).

If external speakers are connected, the Speakerphone button selects

them as the default audio path.

12 Mute button Toggles the microphone on or off during a call. When the microphone

is muted, the button is lit red.

13 Headset button Selects the headset as the default audio path and initiates a new call,

picks up an incoming call, or ends a call. During a call, the button is

lit green.

A headset icon in the phone screen header line indicates the

headset is the default audio path. This audio path does not change

until a new default audio path is selected (for example, by picking up

the handset).

14 Volume button Controls the handset, headset, and speakerphone volume (off hook)

and the ringer volume (on hook).

Silences the ringer on the phone if an incoming call is ringing.

15 Messages button Auto-dials your voicemail system (varies by system).

Your Phone

Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 9

16 Applications button Opens/closes the Applications menu. Depending on how your system

administrator sets up the phone, use it to access applications such as

call history, preferences, and phone information.

17 Contacts button Opens/closes the Contacts menu. Depending on how your system

administrator sets up the phone, use it to access personal directory,

corporate directory, or call history.

18 Phone display Can be positioned to your preferred viewing angle.

19 Programmable feature

buttons (also called

feature buttons)

Each corresponds with a phone line, speed dial, and calling feature.

Pressing a button for a phone line displays the active calls for that line.

If you have multiple lines, you may have an All Calls button that

displays a consolidated list of all calls from all lines (oldest at the top).

Then it is recommended that you keep your phone in the All Calls view.

Color LEDs indicate the line state:

•Amber —Ringing call on this line

•Green —Active or held call on this line

•Red —Shared line in-use remotely

(The positions of the session buttons and feature buttons can be

reversed on phones that use a locale with a right-to-left reading

orientation, such as Hebrew and Arabic.)

20 Handset with light strip The handset light strip lights up to indicate a ringing call (flashing red)

or a new voice message (steady red).

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Phone Screen

The way that your system administrator set up your phone determines what is displayed on your

phone screen.

Phone with a Single Line

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