Cisco 79 SERIES Guide d'installation

Phone features

Connecting your Phone

Handset overview

Extension mobility (Hot-Desking) –Logging in and out

Placing calls and Answering calls

Putting calls on hold

Using directories

Transferring calls

Call forwarding your extension

Conference calls

Using voicemail

Troubleshooting and Support

Easy Navigation

Context Sensitive Soft Keys.

Line Buttons.

Voicemail and Voicemail to Email*

Directories

Call capture for missed, received & placed calls.

Extension Mobility

Log into any phone, Flexible working from any office.

Call Transfer.

Between all offices.

Call Forwarding

Music on Hold

On Demand Conference Calls*

Single Number Reach - Twin with your Mobile*

* Some features depend on your Call plan

ConnectingYour Phone

1 Connect Handset.

Notes: Make sure you connect to

handset socket not headset.

Long straight part of lead goes to

phone

2 Connect Headset (Optional)

3 Connect Phone

to the Internet 4 Connect PC to the

Internet via the Phone

(Optional)

5 Connect Power Brick.

(Not required if you have a

PoE Switch)

6 Press Button to Lower

stand (Can adjust angle))

Once connected, power the phone up and it will display the following sequence

1. Cisco logo while powering up

2. “Obtaining IP Address”

3. “Attempting VPN connection”

4. “VPN connected”

5. “Registering”

Connection complete. The phone displays the correct date and time.

The phone may already be logged in for you in which case it shows your phone number and

line description and is ready to use.

If not follow the logging in instructions below.

Troubleshooting

If the sequence doesn’t complete, look at the troubleshooting section at the end of this

presentation.

Handset Overview

Your Line Button

Other Lines

and/or speed

dials

SoftKeys

Speaker Button

Voicemail

Services eg

extension

mobility

Your DDI External Number

Directories

OK/Select Button

Settings

1. Press the Services button on the telephone.

2. Select extension mobility.

3. Enter your User ID and PIN (sent to you by email). If you don’t have these

please email fix[email protected]

4. Press ‘submit’.

5. The phone will reset after a few seconds.

6. Your personalised settings will appear.

Change Default PIN by selecting services / extension mobility / Set PIN

To Log out (Optional, phone will remain logged in unless you log in on

another phone)

1. Press the Services button on the telephone.

2. Press logout user.

3. The phone will reset to its original settings.

4. The last user ID will remain for quick re-login.

Place a call:

Option 1:Lift handset and dial as per standard phone. Dialling will be delayed to give you the

option to correct the digits dialled.

Option 2 (recommended): Start dialling on keypad. You can correct numbers with << key as

you dial. Once completed, either lift the handset or hit the Dial softkey or loudspeaker button.

Note: You will need a “9” for an outside line

Answer a call:

Option 1:Lift handset as per standard phone.

Option 2: Hit speaker or headset button.

Option 3 If the call is on another someone else’s line on your handset, hit the flashing line

button.

Place Call on Hold: Press Hold softkey.

Take Call off Hold: Press Resume softkey or flashing line button.

Press the Directories button and select the option you want:

For call history:

1. select missed, received or placed calls and then scroll down list. View details of call by pressing Details softkey.

2. Place a call to a number by highlighting the number and pressing Dial softkey or OK button

Note if you have other people’s lines on your handset you will see their missed calls.

For Personal Address Book

1. Select Personal Directory then select Personal Address Book then Log in in the same way you do for extension mobility.

2. Put in the first few letters of the person’s first or last name or nickname and then press submit. You will see a list of

matching results.

3. To add a new entry submit an empty search then press new. You must enter at least a nickname and a phone number and

then submit.

For your Personal Fast Dials:

1. Select Personal Fast Dials then highlight the number you want to call and press dial

2. To add a new entry, press Assign then select an Unassigned entry then add the number you want to store.

For the Corporate Directory (not on all systems)

Put in the first few letters of the person’s first or last name and then press search. You will see a list of matching results. If you

press search without any letters you will get all users.

To blind transfer a call:

1. During a call, press the Trnsfer soft key, the caller is placed on hold.

2. Enter the number to transfer the call to, wait until it rings then press the Trnsfer soft key to complete

the transfer.

To introduce a transferred call:

1. During a call, press the Trnsfer soft key, the caller is placed on hold.

2. Enter the number to transfer the call to, speak to the requested person and if they wish to receive the

call press the Trnsfer soft key again to complete the transfer.

3. If the person does not wish to receive the call, let them hang up or press EndCall. Press Resume or

the flashing line button to re-connected the caller

Note you can use directories to find the person to receive the transfer.

To call forward your extension:

1. Press CfwdAll softkey then enter destination extension or number. Remember to put a “9” in for

external numbers.

2. Your screen will show a message saying “Forwarded to (number)” and the top line will have a moving

arrow

3. Remove Call forward: Press CfwdAll softkey.

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