Cisco MERAKI MG21 Manuel utilisateur

MG21/MG21E Installation Guide
About This Guide
This guide provides instruction on how to install and configure your MG series cellular gateway. This guide also provides
mounting instructions and limited troubleshooting procedures.
Physical Specifications
Models MG21 MG21E
Dimensions (w x d x h) 160.45 x 160.45 x 34.45mm 165.7 x 160.45 x 34.45mm
Weight (without
accessories) 497g 489g
Power Supply 12V/2.5A 48-57V/0.35A 12V/2.5A 48-57V/0.35A
Power Load 10 Watt Maximum
(PoE 802.3AF) 10 Watt Maximum (PoE 802.3AF)
Operating Temperature 4°F to 122°F (-20°C to 50°C) 4°F to 122°F (-20°C to 50°C)
Humidity 5% to 95% non-condensing 5% to 95% non-condensing
Product View and Physical Features
Front Panel
1

Back Panel
2

Side Panels
3

.
4

Status Indicator
The MG series of devices use an LED to inform the user of the device's status. LED patterns and their meanings are
described below.
LED Status Meaning
Solid orange Power is applied but the appliance is not connected to the Meraki Dashboard
Alternating Colors The appliance is attempting to connect to Meraki Dashboard
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Flashing White Firmware upgrade in progress
Solid White Fully operational/connected
Ethernet Port
The MG21/MG21E features two Ethernet ports. Port 1 can be reconfigured to Safe Mode for troubleshooting and
diagnostics. Brand new units will ship with both ports configured as LA , which is the default, normal operating mode.
The port labeled “PoE” (Port 1) accepts 802.3af power.
The non-PoE port (Port 2) may be used to connect a second device to the MG.
AC Adapter Power Port
In the event that the MG cannot be powered by POE, the MG has an AC adapter port that can be used to power it up
with the 30watt (12V 2.5A) AC adapter.
Factory Reset
To reset an MG cellular gateway to the factory defaults, press the button labeled 'Reset' on the back panel of the
appliance for at least 10 seconds. This will clear all the local configuration settings done via the local status page.
Please be aware that after resetting the unit, the local status page requires reconfiguration, and the device will need to
download its latest configuration from the dashboard cloud. Please be patient as this could take up to 5 - 10 minutes.
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Package Contents
MG21 (North America) MG21 (World wide) MG21E (North America) MG21E (World wide)
1 x MG21-HW- A 1 x MG21-HW-WW 1 x MG21E-HW- A 1 x MG21E-HW-WW
1 x Mounting plate and
screw set
1 x Mounting plate and
screw set
1 x Mounting plate and
screw set
1 x Mounting plate and
screw set
2 x dipole antennas 2 x dipole antennas
Note: on-Meraki antennas are not supported. The socket is a reversed RP-SMA that is designed to detect the official
MG smart dipole antennas and smart patch antenna. Usage of non-Meraki accessories may damage the MG and
degrade performance. The Cisco Meraki antennas are designed for the maximum allowable gain without exceeding the
EIRP for local regulatory domains on their supported bands.
Safety and Warnings
These operations are to be taken with respect to all local laws. Please take the following into consideration for safe
operation:
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• Power off the unit before you begin. Read the installation instructions before connecting the system to a power
source.
• Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with
standard practices for preventing accidents.
• Read the mounting instructions carefully before beginning installation. Failure to use the correct hardware or to
follow the correct procedures could result in a hazardous situation to people and damage to the system.
• This product relies on the building’s installation for short-circuit (over current) protection. Ensure that the protective
device is rated not greater than: 15 A, 125 Vac, or 10A, 240 Vac.
• Please only power the device with the provided power cables to ensure regulatory compliance.
Pre-install Preparation
You should complete the following steps before going on-site to perform an installation.
Configure the Dashboard etwork
The following is a brief overview only of the steps required to add an MG21 to your network. For detailed instructions
about creating, configuring and managing Meraki networks, refer to our online documentation portal.
1. Login to http://dashboard.meraki.com and select the intended organization. If this is your first time using the Meraki
dashboard, create a new account.
2. Claim the device to your organization inventory. You will need your Meraki order number (found on your invoice) or
the serial number of each MG, which looks like Qxxx-xxxx-xxxx, and is found on the bottom of the unit. You will
also need to claim your Enterprise license key, which you should have received via email.
3. Find or create the network to which you plan to add your MG21.
4. Add your MG21 to the network.
Check and Set Firmware
To ensure your MG21 performs optimally immediately following installation, it is recommended that you facilitate a
firmware upgrade prior to using your MG21.
1. Insert an active SIM card into the tray before powering up the device.
2. Connect your MG21 to power.
3. The MG21 will turn on and the power LED will glow solid orange until it comes online.
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4. If the unit requires a firmware upgrade after coming online, the power LED will begin blinking white until the
upgrade is complete, at which point the LED will turn solid white. You should allow at least a few minutes for the
firmware upgrade to complete, depending on the speed of your internet connection.
Check and Configure Upstream Firewall Settings
If you are testing safe mode on port 1 and have an upstream firewall in place, the firewall must allow outgoing
connections on particular ports to specific IP addresses. The most current list of outbound ports and IP addresses for
your organization can be found on the Help > Firewall Information page in your dashboard.
Collect Tools
You will need the following tools to perform an installation:
Collect Additional Hardware for Installation
You will need the following hardware to perform an installation:
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Installation Instructions
Mounting Hardware
The supplied wall screws and anchors allow you to mount the appliance on a drywall surface, either vertically or
horizontally. For mounting on drywall, use a ¼-inch drill bit, then insert the plastic and screw assemblies.
• For mounting on wood or a similar surface, use only the screws.
• Allow the heads of the screws to stick out far enough to be inserted securely into the back of the MG.
Plan Ahead: When mounting the MG cellular gateway in hard to reach areas, it is recommended that Ethernet
cables are run to both ports as a redundant method to access both ports in the case of physical failure of a port or cable.
SIM Installation
1. Disconnect power to the MG21.
WARNING: The MG21 and MG21E are IP67 rated only when the back panel plate is attached and screwed down with
the gasket in place. Hot swapping/installing SIM cards while the MG21 is powered on may cause unexpected behavior
or errors and is not recommended. Please power down the device before removing and inserting any SIM cards.
2. Unscrew the MG back panel plate to expose the SIM card gasket and slot. Remove SIM gasket and set aside for
reinsertion later.
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