Better Water PB2 Manuel utilisateur

REA 2380

PB2

Mediport Portable RO

Operator Manual

Better Water LLC

rev. Jul 2019

REA 2380

The content of this manual is the intellectual property of Better Water LLC. It is furnished for the

express use by Better Water LLC, their customers and dealers, for informational use only for operation,

service, and internal training. No part of this manual may be reproduced for distribution, sale, or any

intent other than previously described without the written permission of Better Water LLC. This manual

is subject to change without notice. Better Water LLC assumes no responsibility or liability for any error

or inaccuracies that may appear in this documentation.

Adobe and Acrobat are registered trademarks of Adobe Systems, Inc.

Better Water LLC; 698 Swan Dr; Smyrna, TN 37167; www.betterwater.com

rev. Jul 2019

PB2 –Mediport Portable RO Operator Manual

TABLE OF CONTENTS

Our Company ……………………………………………………………………………………... 01

- Contact Us ……………………………………………………………………………………….. 01

- Technical Phone Support ………………………………………………………………………. 01

- Technical Support Info Online …………………………………………………………………. 01

- Specific Contacts ……………………………………………………….……………………….. 02

Introduction ………………………………………………………………………………………… 02

Warnings & Cautions ……………………………………………………………………………...03

Models ……………………………………………………………………………………………… 04

Important Information for Support ………………..……………………………………………... 04

Product Description ………………………………………………………………………………. 05

- Detailed Views ………………………………………………………………………………….. 06

- Monitor and Control System …………………………………………………………………… 08

- RO Unit …………………………………………………………………………………………… 08

Optional Accessories

- Short & Extended Carts ………………………………………………………………………… 10

- Disinfect Jug …………………………………………………………………………………….. 10

- Booster Pump …………………………………………………………………………………… 10

- Divert-to-Drain …………………………………………………………………………………… 11

- UV Light ………………………………………………………………………………………….. 11

- 5 micron Pre-Filter ………...…………………………………………………………………….. 11

- 20” Carbon Block Filters ……………………………………………………………………….. 12

- Portable Carbon Tanks ………………………………………………………………………… 12

- 8” x 30” Water Softener with Brine Tank ……………………………………………………… 12

- DI Polishing Filter ……………………………………………………………………………….. 13

- Short Bowl for the 10” Carbon Block Filter Housing …………………………………..…….. 13

- False Tube for the .05 micron Capsule Filter ………………………………………………… 14

General Requirements & Specifications ……………………………………………………….. 15

INSTALLATION & SET-UP ……………………………………………………………………... 17

- Unpacking and Initial Start-Up ……………………………………………………………….... 18

- Order of Pre-Treatment and Diagram of Water Flow ……………………………………….. 25

- Point-to-Point Connection Details …………………………..………………………………… 25

- Connection Configurations With and Without a Booster Pump and/or Divert-to-Drain … 26

- Portable Carbon Tanks ………………………………………………………………………… 28

- 8” x 30” Water Softener with Brine Tank ……………………………………………………… 29

- Divert-to-Drain …………………………………………………………………………………… 30

OPERATION ……………………………………………………………………………………… 33

- Familiarization with Water Quality Monitor and PB2 Controls …………………………….. 34

- Setup for a Dialysis Treatment ………………………………………………………………… 35

- Flushing the PB2 ………………………………………………………………………………... 36

- Low Pressure Alarm …………………………………………………………………………….. 37

- Connecting Two Dialysis Machines …………………………………………………………… 38

- General Cleaning and Disinfecting Information …………………………………………….. 39

- Cleaning and Disinfecting Procedure …………………………………………………………. 41

- End to End Disinfect Procedure ……………………………………………………………….. 45

- Long Term Storage: Preserve and Pack …………………………………………………….. 49

rev. Jul 2019

PB2 –Mediport Portable RO Operator Manual

- Rinsing the PB2 After Being Packed in Preservative ……………………………………….. 51

APPENDIX

Appendix A, Limited Warranty Terms and Conditions ……………………………………….. 53

Appendix B, Technical Service Bulletins ………………..….………………………………….. 55

- TSB2012001: PB1/PB2 Low PSI / Monitor Modification …………………………………… 56

- TSB2012002: PB2 Low Pressure Issues When In Flush ………………………………….. 62

- TSB2012003: PB2 Water Quality Monitor Adjustment to Alarm on %-Rejection for

Nuisance Alarms ………………………………………………………………………………… 64

- TSB2012004: Portable RO Current Leakage Values ………………………………………. 67

- TSB2012005: Replacing the 10” Carbon Block Filter Bowl with Replacement Short

Bowl on Portable ROs ………………………………………………………………………….. 68

- TSB2012008: PB2 Bypass for Using External Nephros SSU Filter ………………………. 70

- TSB2012011: PB2 Conversion for New Control Box and Divert-to-Drain ……………….. 71

Appendix C, Pre-Ship Test Data …………………………………………………………….….. 77

Better Water LLC; 698 Swan Dr; Smyrna, TN 37167; www.betterwater.com

Visit our website to see our complete product line of

water purification products!

www.betterwater.com

Better Water LLC; rev. Jul 2019

Page 1 of 80

PB2 –Mediport Portable RO Operator Manual

Our

Company

Contact

Technical

Phone

Support

Technical

Support

Info

Online

Better Water LLC is a leading integrated manufacturer of water treatment

equipment and components for the industrial, commercial and institutional

markets.

Located in Smyrna, Tennessee,

Better Water LLC continues its history

of manufacturing and distribution of

equipment specifically designed for the

renal dialysis market.

Founded in 1971, Better Water LLC has

built a reputation for solving our

customers' toughest problems with high

quality products and unmatched service.

Better Water LLC Technical Support:

698 Swan Dr Phone (615) 355-6063, press "1"

Smyrna, TN 37167 Email support@betterwater.com

Phone (615) 355-6063 Customer Service:

Fax (615) 355-6065 Phone (615) 355-6063, press "3"

Email customerservice@betterwater.com

Support is available regarding all Better Water LLC systems,

24 hours a day,7 days a week.

Normal business hours are Monday through Friday from

8:00 am until 3:30 pm, Central Standard Time (excluding holidays)

Call (615) 355-6063, press "1" for Technical Support

Emergency assistance is available after normal business hours (including

holidays) by calling (615) 708-8627.

Our website, www.betterwater.com, which is updated

frequently, contains a wealth of technical support information on the

SUPPORT tab and includes:

Operator and Service Manuals

Consumables and Accessories Lists

Technical Service Bulletins

For your convenience there are also online forms for placing Orders

and requesting Returned Goods Authorization. These are PDF

forms that can be downloaded and either faxed or emailed to us.

Better Water LLC; rev. Jul 2019

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PB2 –Mediport Portable RO Operator Manual

Specific

Contacts

Technical Support Phone (615) 355-6063, option “1”

Email support@betterwater.com

To Place an Order Fax (615) 355-6065

(purchase orders) Email orders@betterwater.com

Phone (615) 355-6063

Customer Service Phone (615) 355-6063, option “2”

(returns) Fax (615) 355-6065

Email custom[email protected]om

Website www.betterwater.com

Helpful information and forms that can be found on our website:

- Operator & Service Manuals

- Technical Service Bulletins

- Consumables and Replacement Parts List

- Brochures

- Order Form

- Return Goods Authorization Request Form

The Better Water LLC PB2 is manufactured to the utmost quality. With

proper care, preventative maintenance, and proper use, it should

provide you with a very effective means of treating water for dialysis

treatments.

Before starting you should first read and have a thorough understanding

of this entire Operator Manual. It describes in detail the steps and

procedures for safe usage of the PB2.

The RO cannot do the job alone. It is important to understand and

monitor the changing tap water conditions, which include contaminants,

temperature, pH, pressure and flow-rates, which have a direct impact on

the quality and quantity of the RO’s output. Since municipal water

conditions are constantly changing, good two-way communications with

your municipal water supplier coupled with routine testing of the tap

water is vital to the safe and effective operation of this device.

Once the this device has been delivered, it is the responsibility of the

Medical Director to ensure that it is used, monitored, and maintained in

such a manner so as to satisfy all applicable standards. Guidelines and

other related information are available from:

- Food and Drug Administration (FDA)

- National Association of Nephrology Technicians/Technologists (NANT)

- Association for the Advancement of Medical Instrumentation (AAMI)

NOTE concerning pictures in this manual:

Pictures of devices and components may vary slightly due to product

changes, and therefore should be for general reference only.

Information concerning their use, functionality, or replacement will not

differ unless noted.

Introduction

Better Water LLC; rev. Jul 2019

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PB2 –Mediport Portable RO Operator Manual

WARNINGS

1. It is unsafe to operate or service this device without first reading and understanding the entire

Operator and Service Manuals. Keep this manual and other associated documentation for future

reference.

2. Misuse, improper operation, and/or improper monitoring of this system could result in serious

injury, death, or other serious reactions to patients undergoing hemodialysis treatment.

3. Misuse, improper use or handling of disinfectants and chemical cleaning solutions could result

in serious injury or even death. You must comply with the information contained in the Material

Safety Data Sheet (MSDS) for the chemical being used.

4. To avoid electrical shock hazard, do not operate this device when the covers or panels are

removed.

5. ELECTROMAGNETIC INTERFERENCE: This device can create and radiate

radio frequency energy and may cause harmful interference if not installed

according to the manufacturer's instructions.

CAUTIONS

1. When used as a medical device, federal law restricts this device to sale by or on the authority

of a physician. Per CFR 801.109 (b)(1).

2. Improper operation of this device could result in a low or no-flow alarm on the dialysis

machines.

3. Misuse or improper operation of this device will void any warranty.

4. Where water is mentioned, unless otherwise noted, it must be AAMI standard quality water.

5. Electrical and plumbing connections must adhere to local statutes and any facility codes.

Connect this device to a proper ground connection in accordance with the National Electrical

Code. Do not remove the ground wire or ground plug. Do not use an extension cord with this

device.

6. Do not remove any Caution, Warning or any other descriptive labels from the device.

7. Do not operate this device in an explosive environment or in the presence of flammable

materials. Do not use this device to store, mix or transfer flammable liquids.

8. Movement or vibrations during shipment may cause connections to loosen.

9. Do not operate this unit in an environment where temperatures may be below 50oF or above

90oF.

10.This device should not be used for purposes outside the device’s stated applications,

specifications or limitations.

Better Water LLC; rev. Jul 2019

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PB2 –Mediport Portable RO Operator Manual

MODELS

There are two models of the PB2, based on the electrical requirements. The operation, service,

and replacement parts of these two units are basically the same with the only difference being

some electrical components.

Part#

Electrical

EQROPB01600

230 vac, single phase

EQROPB01613UL

115 vac, single phase

IMPORTANT INFORMATION FOR SUPPORT

Adhered to the side of the control box of each PB2 is a label containing important information

relating to the specific unit, and details both the Model and Serial Number. Both of these

pieces of information are very important in obtaining support, determining warranty, and properly

servicing the unit. Please have this information available if you contact Technical Support.

The first four numbers in the serial number denote the year and month the device was

manufactured. In the example above the PB2 was produced in 2016, in the month of February.

“16” –Year

“02” - Month

Better Water LLC; rev. Jul 2019

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PB2 –Mediport Portable RO Operator Manual

PRODUCT DESCRIPTION

The PB2 is a versatile, user-friendly, portable reverse osmosis unit built for a number of

hemodialysis applications such as acute, sub-acute, beside, and home, for both daily and

nocturnal dialysis. It is extremely quiet, being rated at only 53 decibels. It also has a number of

optional accessories to enhance its capabilities and functionality such as a booster pump, UV

light, divert-to-drain, and carts.

BASIC COMPONENTS

1. The Control Box contains the electronic components for operational control, monitoring, and

alarms, which includes the Water Quality Monitor.

2. Mounted on the front of the unit there are Gauges for monitoring operational status. These are

the Filter-In, Filter-Out, Product, and Pump.

3. The Top Panel is hinged to fold forward to access the control box and the back of the Water

Quality Monitor.

4. A hinged Cabinet Door is located on the front of the PB2 for easy accessibility to its inner

components

5. There are three Filters on the inside of the cabinet:

- 10” 5 micron Filter –pre-treatment, sediment filtration

- 10” Carbon Block Filter – pre-treatment, chlorine/chloramines filtration

- Capsule Filter –post-membrane, pyrogen filtration

6. The center of the reverse osmosis process is a 4” x 21” Membrane located inside the cabinet.

7. Removable Bottom Panel to access the compartment containing the Motor and Pump.

8. Located on the back of the PB2 is the Accessories Connections and Electrical Panel.

Besides the power cord and two breakers (Hot & Neutral), are power and control connection

points for a UV Light, Booster Pump, and Divert-to-Drain.

9. On the left side of the PB2 are many Hose Connection Ports for Water-In, Product-Out,

Drain, Disinfect, Pre-Booster Pump, and Post-Booster Pump. There is also a manual Flush

Valve.

Better Water LLC; rev. Jul 2019

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PB2 –Mediport Portable RO Operator Manual

DETAILED VIEWS

Front View

Air Vent

Right Side View

Power

Cord

Access Door

to internal

components

Hand

Hold

Gauges:

Filter-In,

Filter-Out,

Pump,

Product

Water Quality

Monitor

Motor/Pump

compartment

Hinged Front

Panel to

access Control

Box and

Membrane

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