BESTip BESTip ATA Combo Manuel utilisateur

BESTip ATA Combo

VoIP Gateway

User Manual

Projectek Networking Electronics Corp.

Mar. 2009

BESTipATA Combo User Manual

This publication may not be reproduced, in whole or in part,

without prior expressed written permission from Projectek

Projectek Networking Electronics Corp. makes no warranties

with respect to the contents hereof and specifically disclaims

any implied warranties of merchantability or fitness for any

particular purpose. Furthermore, Projectek Networking

Electronics Corp. reserves the right to revise this publication

and to make changes from time to time in the content hereof

without obligation to notify any person or organization of such

revisions or changes.

Trademarks

BESTip. is the trademark of Projectek Networking Electronics Corp.

All other trademaks mentioned herein are the properties of their

respective owners.

Projectek Networking Electronics Corp.

5F-9, No. 16, Lane 609, Sec. 5, Chung Hsin Road,

San Chung, Taipei Hsien, Taiwan, R.O.C.

TEL: (886) 2-2278-7067 Fax: (886) 2-2278-7094

Technical Support: BESTip #: 800123#

http://www.iptelcom.com.tw

BESTipATAComboUserManual

Please fill in the following ID no. which you can find it on the

bottom of your BESTip ATA Combo. You may need it in the

future.

PurchaseDate: (1 year warranty)

IDno:

Modelno:

Distributor:

BESTipATA Combo User Manual

Table of Contents

Chapter 1: Overview.......................................................................6

Physical Description ..........................................................8

Chapter 2: Installation..................................................................10

Package Contents ...........................................................10

Requirements to Use the BESTip....................................10

Physical Installation.........................................................11

Chapter 3: Setup...........................................................................12

Entering Setup Mode.......................................................12

Using Buttons to Setup BESTip.......................................15

Switch Between Broadband and Dial-up Mode................20

Function Select－Quick Setting (Dial-Up Mode)..............21

Function Select－Recharge Credit (Dial-Up Mode) .........23

Function Select－System Info (Dial-Up Mode).................24

Function Select－System Setting (Dial-Up Mode) ...........24

Function Select－User Profile (Dial-Up Mode).................26

Function Select－Factory Setting (Dial-Up Mode) ...........29

Function Select－System Upgrade (Dial-Up Mode).........30

Function Select－System Info (Broadband Mode)...........33

Function Select－System Setting (Broadband Mode)......34

Function Select－Factory Setting (Broadband Mode)......41

Function Select－System Upgrade (Broadband Mode) 41

Chapter 4: To Make an Internet Call............................................43

Testing Before Making a Call...........................................43

To Make a BESTip-to-BESTip Call..................................45

To Make a BESTip-to-Phone Call....................................46

To Receive a BESTip Call ...............................................47

Appendix A: Specifications..........................................................48

Interface...........................................................................48

BESTipATAComboUserManual

Voice Codec....................................................................48

Software/ Hardware.........................................................48

Physical...........................................................................49

BESTipATA Combo User Manual

Chapter 1: Overview

Congratulations on your purchase of the BESTip! With the

BESTip, you will capture the power of the Internet by using your

existing LAN network to communicate over the Internet,

worldwide, free of long distance charges. The BESTip allows

you to take advantage of the vast reach and cost reduction of

the Internet for voice communication.

Lower Communication Charges

Reducing monthly phone charges is a big advantage of

converging voice calls with the existing data network. BESTip

can eliminate traditional circuit-switched networks and save

your company substantial amounts in long-distance charges. A

BESTip network can quickly return your investment and begin

paying you back.

For example, companies with overseas branches stand to reap

the biggest rewards by eliminating international long-distance

charges. A company with the headquater and branch located in

Taipei and Los Angles could route calls to and from each office

over the network, and thus a major portion of long-distance

charges could be reduced.

Reduced Cost of Ownership

The lower cost associated with BESTip devices is not just to

lower monthly fees. BESTip also reduces the amount of

hardware needed (infrastructure overhead) by both converging

voice and data networks. With BESTip, you do not need to

replace your existing network connections, routers or phone

systems. The BESTip is helping to drive down the total cost of

business communications.

BESTipATAComboUserManual

Supporting multiple telephony interfaces

The BESTip ATA Combo supports 1 analog FXS port for

connecting to an existing analog telephone or other analog

terminal and an Ethernet & Dial-up interface for connecting to a

home or office Local Area Network.

Integrating FXS, Ethernet & Dial-Up interfaces in a single box,

BESTip ATA Combo provides the users reliable and high quality

voice communications only at a lower cost while compared to

using PSTN.

Simplicity

With BESTip, you avoid the expense of replacing your existing

network connections, routers or phone systems required by

other VOIP solutions.

Simply plug your BESTip into the Ethernet network. Minimum

requirements:

• Ethernet network

• LAN connection

• IP addresses

User Friendly

The BESTip ATA Combo is a standalone device, and

possesses its own processor and network interface. You can

easily install your BESTip device for its software and

configuration can be managed easily and securely. Just enter

the IP addresses configuration into your BESTip with your

phone keypads, dial the recipient’s number on the telephone set,

and you are ready to talk via Internet. In fact, placing calls with

the BESTip is like using your existing phone system. All of the

communication cost will be eliminated except a local Internet

connection charge.

BESTipATA Combo User Manual

This manual gives you easy-to-follow instructions for installing

and using the BESTip ATA Combo.

For further details on these applications, please consult our

website www.iptelcom.com.tw

Physical Description

This section provides physical description of BESTip ATA

Combo.

Front Panel

There are five buttons on the front panel for quick and easy

configuration.

UP Button

NEXT Button

BACK Button

OK Button

DOWN Button

Green LED

Power Si

nal

Blue LED

On-Line Signal

LCD Dis

BESTipATAComboUserManual

Rear Panel

There are four connectors on the rear panel to connect to the

related devices. The description is listed below (left to right).

DC 12V DC Adapter Connector: connects to the 12V DC

power adapter.

Phone RJ-11 Connector: FXS interface for connecting to

an analog phone set or C.O. port of PBX.

Line RJ-11 Connector: connects to the wall phone jack.

LAN RJ-45 Connector: cables to your IP network.

PHONE LINE LAN

DC 12V

BESTipATA Combo User Manual

Chapter 2: Installation

This chapter will describe how to connect your BESTip ATA

Combo.

Package Contents

The package of the BESTip includes the following:

A BESTip ATA Combo

A DC power adapter

Two RJ11 phone cord

A RJ45 network cable

Requirements to Use the BESTip

Before making an Internet call with your BESTip ATA Combo,

you also need the following items:

1 touch-tone phone sets

A 110/220V electrical outlet

A valid Internet account (Dial-Up)

A valid Internet connection (ADSL, Cable or others):

The following parameters about the network (LAN, WAN, I

nternet, etc.) to which the BSETip will be connected must

be known if Static IP mode will be used.

IP Address for BESTip

Gateway IP Address

IP Netmask

DNS (Domain Name Server)

IP Address

Note: Write down the values for these IP parameters. You may

need to enter these values in the following chapter.

BESTipATAComboUserManual

Physical Installation

Follow the instructions for correct connection:

1. Connect one end of an RJ-11 phone cord to the Phone

connector on the back of BESTip ATA Combo. Connect

the other end to the analog phone sets or C.O ports of the

PBX.

2. Connect the provided network cable into the LAN port of

BESTip ATA Combo. Connect the other end of the cable

to your network eg. a router, hub or an ADSL modem.

3. Attach the DC power adapter cord into the power

connector of BESTip ATA Combo and a live power outlet.

Hookup for BESTip ATA Combo

Note: A crossover network cable may be required when

connecting to ADSL Modem.

BESTipATA Combo User Manual

Chapter 3: Setup

After connection, follow the easy instructions to setup the

BESTip ATA Combo. You can establish your setup or modify it

at any time by launching the BESTip.

Be sure the BESTip is well-connected and connect the power

adaptor. You must allow the BESTip to finish booting before you

enter the setup mode.

Entering Setup Mode

1. After turned on, the BESTip will start

self-testing, and the LCD screen will

display as shown right.

2. After system finishing initializing, the

system will start up DSP.

3. For the first time, the LCD will

display Enter Setup Mode - Push

Down=Yes. Press button on

the front panel to enter setup mode.

Note: When BESTip finishes booting, you can always use

or buttons to scroll the menu and press button

to enter the current menu.

BESTipATAComboUserManual

1. You can press “DOWN” button at standby status to enter main

menu.

2. Then, you can press “NEXT” or “BACK” button to scroll the menu.

Press “Down” button

to enter main menu.

Press “NEXT” button

to scroll the menu.

Press “BACK” button

to scroll the menu.

BESTipATA Combo User Manual

3. There are different options in the Function Select menu for Broad

& Dial-up mode. The options will be described in the following

sections.

(Dial-Up Mode)

(Broadband Mode)

BESTipATAComboUserManual

4. You can press “UP” button to return to standby status.

Using Buttons to Setup BESTip

You can use the buttons on the front panel of the BESTip and

your telephone keypads to setup the BESTip. The functions of

five buttons on BESTip are described below.

1. Suppose now you want to input the “Country Code” option under

“Quick Setting” menu (Dial-up Mode). Firstly, press “DOWN” button to

enter “Function Select” menu.

Press “UP” button to

return to standby status.

Press “DOWN” button at

standby status to enter

“Function Select” menu.

BESTipATA Combo User Manual

2. Press “NEXT” or “BACK” button to select “Quick Setting” menu.

3. Press “DOWN” button to enter “Quick Setting” menu.

4. Keep pressing “DOWN” button until you see “Country Code” option.

Press “NEXT” or “BACK”

button to scroll the menu.

Press “DOWN” button to

enter the menu.

Keep pressing “DOWN”

button until you see

“Country Code” option.

BESTipATAComboUserManual

5. To input “Country Code”, press “OK” firstly and the title will start

flashing. Then you are able to input data.

6. You can press “UP” or “DOWN” button to input data, please see the

Data Input Sequence below. You can use “NEXT” or “BACK” button

to select and erase the value.

(in the forward sequence) 1 2 3 4 5 6 7 8 9 0 . , @ _ % & = a A b B

c C d D e E f F g G h H i I j J l L m M n N o O p P q Q r R s S t T u

U v V w W x X y Y z Z ( in the backward sequence)

The title will start flashing

Press “OK” button to start

to input data.

Press “UP” or “DOWN”

button to input the data.

The title is still flashing

Press “NEXT” or “BACK”

button to select and

erase the value.

BESTipATA Combo User Manual

7. You can also use the keypad on the touchtone phone to input the

necessary data. Remember to pick up the phone handset while

using the phone keypad to input data. Please refer to the Typical

Phone Keypad and Configuration Sheet below to enter character.

8. After entering the value, press “OK” button again and the title will

stop flashing. The new value has been stored in memory temporarily.

You may go to the next setting.

TypicalPhoneKeypad Configuration Sheet

Press “OK” button again to

stop inputting data and save

the value temporarily.

The title will stop flashing

BESTipATAComboUserManual

9. After finishing all the settings, please press “UP” button one or two

times until the screen displays “Update Setup” as following picture. All

the setting will be saved permanently.

10. It will return to standby status automatically after the configuration

data has been saved. Please refer to the following chapters to setup

your BESTip ATA Combo.

Press “UP” button 1 or 2

times until the screen

displays “Update Setup”.

BESTipATA Combo User Manual

Switch Between Broadband and Dial-up Mode

Before configuring your BESTip ATA Combo, you have to

switch between broadband or dial-up mode to fit your Internet

Connection.

1. Press button to enter the

Function Select Mode.

2. Press or buttonto

scroll the main menu till it appears

Function Select - System Setting.

And then press to enter the

option.

3. The first option is “Network Port”, it

is setup as “Ethernet” for broadband

by default.

4. You can changed to “modem” for

dial-up connection. Press

button and then or

to select between Ethernet or Modem.

Press againand to

next option.

5. Then, press button to

save the new setting in the memory.

6. Then please reboot the device by unplugging power adaptor

at rear panel and plug it again. After the device boots up, please

do follow up setting by referring to procedures at next pages.

Note: It is a good practice to restart the device if any setting had

been changed.

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