Avaya PARTNER Phone Manuel utilisateur

How to Use Your PARTNER Phone

•Moving or additions to current systems

•Voice and data wiring

•Employee training and programming

Office@businessphonespecialists.com

www.businessphonespecialists.com

Idaho Falls 523-0006

Pocatello 232-2224

Jackson, WY 733-8700

Basic Phone Functions

Make a call

To make an outside call:

•Press Spkr, a line button or lift the handset.

oIf required, dial the outside line code, usually 9.

To make an inside call:

•Press either Intercom button.

•Lift the handset, if desired.

•Dial the extension.

Answer a call

To answer an outside or inside call:

•Press the button for the line you wish to answer, lift the handset or press Spkr.

To enable Hands-Free Answer on Intercom:

•Press Mic/HFAI which allows you to respond to voice-signaled (not ringing) intercom calls

without having to lift the handset or press any buttons.

Use the Hold feature

•Press Hold.

•To retrieve a call from hold, while on the handset or speaker, press the line button next the

winking Green Light (a call you put on hold) or the winking Red Light (a call you put on

hold at another extension).

Transfer a call to an extension

1. Press Transfr

2. Dial the extension number

3. Hang up.

Transfer a call to a voice mailbox

1. Press Feature 14

2. Dial the extension number

3. Hang up.

Make a conference call

While connected to the first party:

1. Press Conf

2. Press an idle intercom or line button.

3. Call the next party.

4. Press Conf again. Calls are now conferenced.

Repeat these steps to add up to a total of 2 outside and 2 inside connections.

Use your voice mailbox

To listen to your messages:

•Press Intercom 777.

To have voice mail answer your calls:

•Press “Do Not Disturb.”

Join a call in progress

A steady Red Light indicates a call in progress on another extension.

1. Press the button next to the Red Light.

2. Lift the handset or press Spkr.

Business Phone Specialists, Inc.

Idaho Falls 523-0006 Pocatello 232-2224 Jackson, WY 733-8700

Page 2 of 6

Sent calls to a covering extension

1. Press Feature 20.

2. Dial your extension.

3. Dial the covering extension.

To send calls to the covering extension as soon as they start to ring, press “Do Not Disturb.”

To cancel Call Coverage, follow steps 1-3 but dial your extension number in step 3.

Adjust the volume

•Adjust the ringer volume by pressing to increase or to decrease while the phone

is idle and the handset is in its cradle.

•Adjust the speaker volume (while using speaker) or handset volume (while using handset) by

pressing to increase or to decrease.

Adjust the display contrast

•Adjust display contrast by pressing *then to increase or to decrease.

Advanced Phone Functions

Use group calling

To make or transfer a call to all extensions in a Calling Group:

1. Press Intercom.

2. Lift the handset.

3. Dial 7and a group number (1-4)

To page all extensions in a Calling Group, follow steps 1 and 2, then dial *7and the group number.

Begin speaking after the beep.

Use group pickup

To answer a call at any extension in a Pickup Group:

1. Press Intercom.

2. Lift the handset.

3. Dial 66, then the group number (1-4).

Personalizing Your Phone

Program your phone

To program unused buttons to access frequently used system features, extensions and phone

numbers:

1. Press Feature 00.

2. Press the appropriate button.

3. Dial the dial-code features (see next panel for common features and dial-codes), phone

number or, for an inside extension, press Intercom and dial the extension.

4. To program another button, go back to step 2, or exit by pressing Feature 00.

Business Phone Specialists, Inc.

Idaho Falls 523-0006 Pocatello 232-2224 Jackson, WY 733-8700

Page 3 of 6

Feature Dial Codes

Account Code Entry

Feature 12+ account code + Feature 12

Background Music

Feature 19to turn on and off

Call Coverage

Feature 20+ your ext. + covering ext.

Call Follow Me

Feature 11+ your ext. + ext. where you want your calls to ring

Conference Drop

Feature 06

The last added outside party is dropped from a conference call.

Exclusive Hold

Feature 02

Last Number Redial

Feature 05

Message Light On/Off

To turn on: Feature 09+ ext.

To turn off: Feature 10+ ext.

Privacy

Feature 07

Recall

Feature 03

Save Number Redial

Feature 04before hanging up

To redial: Feature 04

Voice Cover

Feature 15

Voice Mailbox Access

Intercom 777

Voice Mail Transfer

Feature 14

Speed Dialing

System Speed Dial

Press Feature, then a three-digit code. (Codes are pre-set by your system administrator.)

Personal Speed Dial

To program your personal speed-dial codes:

1. Press Feature 00.

2. Press Feature and select a two-digit code between 80 and 99.

3. Dial the telephone number.

4. Repeat steps 2 and 3 for more numbers or, to exit, press Feature 00.

To use:

•Press Feature, then the two-digit code you selected.

Business Phone Specialists, Inc.

Idaho Falls 523-0006 Pocatello 232-2224 Jackson, WY 733-8700

Page 4 of 6

System Speed Dial Directory

Name

Code

Name

Code

Name

Code

600

634

668

601

635

669

602

636

670

603

637

671

604

638

672

605

639

673

606

640

674

607

641

675

608

642

676

609

643

677

610

644

678

611

645

679

612

646

680

613

647

681

614

648

682

615

649

683

616

650

684

617

651

685

618

652

686

619

653

687

620

654

688

621

655

689

622

656

690

623

657

691

624

658

692

625

659

693

626

660

694

627

661

695

628

662

696

629

663

697

630

664

698

631

665

699

632

666

633

667

Business Phone Specialists, Inc.

Idaho Falls 523-0006 Pocatello 232-2224 Jackson, WY 733-8700

Page 5 of 6

Personal Speed Dial Directory

Code

Name

System Extensions Directory

Name

Ext

Name

Ext

Business Phone Specialists, Inc.

Idaho Falls 523-0006 Pocatello 232-2224 Jackson, WY 733-8700

Page 6 of 6

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