Apriva Verifone Vx680 Manuel utilisateur

Verifone Vx680 3G

User Guide

Page 2

Table of Contents

Product Overview ...........................................................................................................................3

Verifone Vx680 BackOce Device Boarding ...........................................................................4

Getting Started.................................................................................................................................9

Quick Reference..............................................................................................................................10

Credit Transactions .........................................................................................................................11

Debit Transactions ..........................................................................................................................12

EBT Transactions .............................................................................................................................13

Reports ..............................................................................................................................................14

Customer Care ................................................................................................................................14

Page 3

Speciﬁcations

CPU 400 MHz ARM11 32-bit RISC processor

Memory 192 MB (128 MB of Flash, 64 MB of SDRAM) standard

Display 240x320 pixel color TFT (QVGA) supports up to 26 lines x 26 characters

Keypad 3x4 numeric keypad, plus screen-addressable keys

Magnetic Card Reader Triple track (tracks 1, 2, 3), high coercivity, bi-directional

Communication Wide Area GSM/GPRS on 850/900/1800/1900 MHz

Printer Integrated thermal with graphics capabilities, 18 lines per second

Power Suply AC input 100-240 VAC, 50/60 Hz / DC output 12 VDC, 2.0 Amp

Dimensions Length: 172mm; Max Width: 82mm; Height: 62mm

Weight 1.05 lbs

Verifone Vx680

VeriFone’s VX 680 – the world’s smallest full-function, portable payment device is packed with performance,

contactless capability and a large color touch screen. And all on the proven VX platform – making it the perfect

choice for businesses on the go.

Product Overview

Page 4

Getting Started

Keypad Layout

SIM Installation

Remove the battery using the thumb tab at the base of the Vx680. Slide the SIM Card into the SIM slot in the battery

compartment as shown below. Please note that the copper connectors on the SIM card must be face down.

Power o or Cancel Key

Touch Screen

Power On or Enter Key

Backspace Key

Quick Reference

NOTE: Transactions that are manually entered (not

swiped) will require you to enter the card number,

expiration date, customer zip code and credit card CVV

(on back of card) value.

Please contact Apriva Customer Care with questions

about using your Vx680 device.

Apriva Customer Care

(866) 277-4828

[email protected]

NOTE: Transactions that are manually entered (not

swiped) will require you to enter the card number,

expiration date, customer zip code and credit card CVV

(on back of card) value.

Credit Transactions

Credit Sale

1. Tap Sale.

2. Enter Amount, and then press Enter.

3. Press Enter.

4. Insert or Swipe Customer Card.

5. Tap Credit.

Void Sale

1. Tap the down arrow, and then tap Void when

displayed.

2. To void the last transaction processed, tap Yes.

To void a dierent transaction tap No.

3. Tap Inv# or Acct#.

4. Enter the Invoice Number or Last 4 digits of the

customer’s card number, and then press Enter.

5. Verify the transaction, and then tap Yes.

Force

1. Tap the down arrow, and then tap Force when

displayed.

2. Enter amount, and then press Enter.

3. Press Enter.

4. Insert or Swipe customer card.

5. Tap Credit.

6. Enter approval code, and then press Enter.

Refund

1. Tap the down arrow, and then tap Refund when

displayed.

2. Enter Amount, and then press Enter.

3. Insert or Swipe customer card.

4. Tap Credit if prompted.

Auth Only

1. Tap the down arrow, and then tap Auth Only

when displayed.

2. Enter Amount, and then press Enter.

3. Press Enter.

4. Swipe customer card.

5. Tap Credit.

Debit Transactions

Debit Sale

1. Tap Sale.

2. Enter amount, and then press Enter.

3. Press Enter.

4. Insert or Swipe customer card.

5. Tap Debit if prompted.

6. Tap No.

7. Have customer enter PIN number, and then press

Enter.

Debit Return

1. Tap the down arrow, and then tap Refund when

displayed.

2. Enter Amount, and then press Enter.

3. Insert or Swipe customer card.

4. Tap Debit.

5. Enter original transaction date (found on receipt).

6. Have customer enter PIN number, and then press

Enter.

Reports / Settlement

Detail Report

1. Tap the Report icon (bottom right of the screen).

2. Tap Detail Report.

Totals Report

1. Tap the Report icon (bottom right of the screen).

2. Tap Totals Report.

Settlement

1. Tap the down arrow, and then tap Settlement

when displayed.

2. Conﬁrm totals, and then press Enter.

Page 6

Credit Transactions

NOTE: Transactions that are manually entered (not swiped) will require you to enter the card number, expiration date,

customer zip code and credit card CVV (on back of card) value.

Credit Sale

1. Tap Sale.

2. Enter Amount, and then press Enter.

3. Press Enter.

4. Insert or Swipe Customer Card.

5. Tap Credit.

Void Sale

1. Tap the down arrow, and then tap Void when

displayed.

2. To void the last transaction processed, tap Yes.

To void a dierent transaction tap No.

3. Tap Inv# or Acct#.

4. Enter the Invoice Number or Last 4 digits of the

customer’s card number, and then press Enter.

5. Verify the transaction, and then tap Yes.

Force

1. Tap the down arrow, and then tap Force when

displayed.

2. Enter amount, and then press Enter.

3. Press Enter.

4. Insert or Swipe customer card.

5. Tap Credit.

6. Enter approval code, and then press Enter.

Refund

1. Tap the down arrow, and then tap Refund when

displayed.

2. Enter Amount, and then press Enter.

3. Insert or Swipe customer card.

4. Tap Credit if prompted.

Auth Only

1. Tap the down arrow, and then tap Auth Only

when displayed.

2. Enter Amount, and then press Enter.

3. Press Enter.

4. Swipe customer card.

5. Tap Credit.

Settle Batch

1. Tap the down arrow, and then tap Settlement

when displayed.

2. Conﬁrm totals, and then press Enter.

Page 7

Debit Sale

1. Tap Sale.

2. Enter amount, and then press Enter.

3. Press Enter.

4. Insert or Swipe customer card.

5. Tap Debit if prompted.

6. Tap No.

7. Have customer enter PIN number, and then press

Enter.

Debit Sale with Cashback

1. Tap Sale.

2. Enter amount, and then press Enter.

3. Press Enter.

4. Insert or Swipe customer card.

5. Tap Debit if prompted.

6. Tap Yes.

7. Tap Cashback amount.

8. Have customer enter PIN number, and then press

Enter.

Debit Return

1. Tap the down arrow, and then tap Refund when

displayed.

2. Enter Amount, and then press Enter.

3. Insert or Swipe customer card.

4. Tap Debit.

5. Enter original transaction date (found on receipt).

6. Have customer enter PIN number, and then press

Enter.

Debit Transactions

Page 8

Food Stamp Sale

1. Tap Sale.

2. Enter Amount, and then press Enter.

3. Swipe card.

4. Tap EBT.

5. Tap Food.

6. Have customer enter PIN, and then press Enter.

Food Stamp Refund

1. Tap Refund.

2. Enter Amount, and then press Enter.

3. Swipe card.

4. Tap EBT.

5. Tap Food.

6. Have customer enter PIN, and then press Enter.

Food Stamp Void

1. Tap Void

2. To void last transaction processed, tap Yes. To

void a dierent transaction, tap No.

3. Tap Inv# or Acct#.

4. Enter the Invoice Number or Last 4 of the

customer card, and then press Enter.

5. Verify the transaction, and then tap Yes.

6. Swipe the customer card.

7. Have customer enter PIN, and then press Enter.

Food Stamp Balance Inquiry

1. Tap Balance Inq.

2. Swipe card.

3. Tap EBT.

4. Tap Food.

5. Have customer enter PIN, and then press Enter.

EBT Transactions

Cash Beneﬁt Sale

1. Tap Sale.

2. Enter Amount, and then press Enter.

3. Swipe card.

4. Tap EBT.

5. Tap Food.

6. Have customer enter PIN, and then press Enter.

Cash Beneﬁt Refund

1. Tap Refund.

2. Enter Amount, and then press Enter.

3. Swipe card.

4. Tap EBT.

5. Tap Food.

6. Have customer enter PIN, and then press Enter.

Cash Beneﬁt Void

1. Tap Void

2. To void last transaction processed, tap Yes. To

void a dierent transaction, tap No.

3. Tap Inv# or Acct#

4. Enter the Invoice Number or Last 4 of the

customer card, and then press Enter

5. Verify the transaction, and then tap Yes.

6. Swipe the customer card.

7. Have customer enter PIN, and then press Enter.

Page 9

Reports

Customer Care

Please contact Apriva Customer Care with questions about using your Verifone Vx680 device.

Apriva Customer Care

(866) 277-4828

[email protected]

Totals Report

Prints a basic report that displays all current

transactions in the batch.

1. Tap the Report icon (bottom right of screen).

2. Tap Totals Report.

Detail Report

Prints a detailed report for the current batch.

1. Tap the Report Icon (bottom right of screen).

2. Tap Detail Report.

Batch History

Allows you to re-print reports for a particular date or

the entire history.

1. Tap the Report icon (bottom right of screen).

2. Tap the down arrow, and tap Batch History when

displayed.

3. Tap Date to enter a date, or tap all.

Reprint Last Receipt

Allows you to reprint the last transaction receipt.

1. Tap the receipts icon (icon to the left of the

reports icon).

2. Tap Last Receipt to print the last transaction

receipt.

Reprint Receipt

Allows you to reprint a transaction receipt by invoice

number.

1. Tap the receipts icon (icon to the left of the

reports icon).

2. Tap Any Receipt.

3. Enter Invoice Number, and then press Enter.

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