Alcatel-Lucent 8212 Manuel utilisateur

8212 DECT Handset - R100

Maintenance Manual

8AL90334ENAAed01

April 2016

8212 DECT Handset

Maintenance Manual

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CONTENTS

1. About This Document ........................................................................................................................................... 3

1.1 Audience.......................................................................................................................................................... 3

2. Handset - Service Menu Management................................................................................................................. 4

2.1 Service Menu................................................................................................................................................... 4

2.2 Service Menu Parameter Definitions............................................................................................................... 4

3. Handset –Production test Management........................................................................................................... 12

3.1 Production test Menu..................................................................................................................................... 12

3.2 Production test menu Parameter Definitions ................................................................................................ 12

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1. About This Document

This document describes the features available through the Service Menu, in the 8212 Dect

Handset. We describe how to operate the handset without going into details of its operations

features. Complete description of operations features is addressed in a separate document.

1.1 Audience

This maintenance manual is dedicated for people who are in charge of the support of the 8212 Dect

handset, (Technicians, system administrators, field experts …).

This document is not dedicated for End User.

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2. Handset - Service Menu Management

This section describes how to use the feature “Service Menu” available only to vendors and

developers of the handset.

The document will also describe some options available in the Service Menu.

2.1 Service Menu

This menu is normally used to reveal features not used/seen by the end-user. By means of a

special key sequence a special service menu can be accessed. This service menu enables some

special features like Master reset, Site survey mode, Handset logs, Status, IPEI, Demo mode,

Wideband and Test Tone.

To access the service menu, do as following step:

STEP 1 Click on Menu in idle mode > Type *7378423* (mnemonic: *SERVICE*) from

the keypad to display the Service Menu.

2.2 Service Menu Parameter Definitions

The Service Menu is not for end users –only installers and suppliers.

Master Reset

This feature allows the administrator to clear all settings to default, including registration and brings

Handset to factory settings.

Valid inputs: Yes or No

Screen shots

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Reset user data

This feature allows the administrator to clear the user settings, without clearing the registration.

Same function as the Reset Settings in the settings menu.

Valid inputs: Yes or No

Screen shots:

Site Survey Mode

To enable Site Survey Mode, do as following step:

STEP 1 On the Service Menu (or Debug mode) scroll down to the Site survey mode >

Enable the Site survey mode to switch from Off to On.

Remark: on the screen, we can see a normal flicker effect

This sets the handset in a state to list all visible bases around it and/or chained to the same base

station(s). Handsets in site survey mode can display up to 5 base stations with the strongest signal

strength.

In Site Survey Mode the handset MMI shows the RFP (including slave RFP) to which the handset is

locked to and the corresponding signal strength (RSSI).

Valid Inputs: On or Off

Legend for the new site survey:

Line1: Lock State | Frequency | Slot | Base RPN locked

Line2: RPN (for 5 base stations)

Line3: RSSI (for 5 base stations)

Line4: A field CRC error | X field CRC error | Z field CRC error | No Lock / Lock to: base number

Line5: Quality index | Slow/Rapid Measurements | Syn error field | Fading

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Parameter/Line

Description

RPN

The line contains the list of base stations identified by the handset as

RPNs of the bases in respect to the signal strength values below. Up to 5

RPNs can be displayed.

-dBm

(Signal Strength)

This indicates the actual signal strength information (RSSI) to the base

station the current handset is locked to and additional RFPs visible. RSSI

unit is -dBm. The RSSI value increases the closer the base is to the

handset.

If the base could not be detected, the RSSI value will decrease and after

a while the entry will be deleted, if e.g. the dummy-bearer position has

changed or the RFP is unreachable.

See "survey_doc_DECT_AGAPdm09011b0280086533.pdf" to explain additional lines of the site

survey.

Note:

- Long press on * key: Slow/Rapid measurements

- Long press on # key: No Lock / Lock to base

Note:

This site survey mode is not appropriate for Dect installations due to lack of accuracy of quality

index.

For Dect installations, please refer to “DECT and IP-DECT Engineering Rules and Site Survey Kit

Manual (8AL_90874_USAAed01)”

HS Logs

The HS log is a debugging feature that allows the user to retrieve low level interesting

messages from the handset.

The logs is divided into 4 submenus

1. Power

oNumber of resets.

oNumber of new battery insertions

Screenshots

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2. Network (Not stored on in eeprom)

oNumber of out-of-lock events, where the protocol has sent an “out of lock” indication

to the application layer.

oNumber of CC-REJECT-IND, when a CC connection fails to be established.

oNumber of successfully released calls, where CC-RELEASE-IND has been received

by the handset.

oNumber of LOCATE-REQ-REJ events:

System: Number of locate rejects which are actively coming from the PBX.

Other: Number of locate rejects which are due to timeouts or failed mac

connections.

oNumber of base-to-base handovers

Screenshots

3. OS

oHighest usage of Heap memory.

oHighest number of OS mails queued.

oError log

oAssert log

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4. Clear counters

This function will clear all the counters in the sub menus: Power, network and OS. The log

counters (number of resets, New battery, Out of lock, etc.) can also be cleared separately in

each log menu.

The logs are described in the table below

HS Logs

Description

Log error

These are debug error logs retrieved from the PP log file. The last log retrieved

is formatted into:

Error: Log event error code. Valid value is 0000 to FFFF (in Hex).

Line: Location within the software code which triggered this error. Valid value is

0000 to FFFF (in Hex).

Address: Register bank and/address from which error occurred. Valid value is

00000000 to FFFFFFFF (in Hex.)

Timestamp: Date and Time when the log error event occurred.

Log Assert

This reports of the function/exception handler that runs after an erroneous state

in handset operation.

Next assert ID: Immediate exception handler ID to be run when a specific error

occurs. Valid value is 00 to FF (in Hex).

Assert address: Register bank and/address where an exception handler is

executed as a result of the error which occurred. Valid value is 00000000 to

FFFFFFFF (in Hex.)

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Status

This provides the present condition of the handset and the base station to which the handset is

locked to.

Some of the information available in this mode is described in the table below (this information is

updated during location request update from the DECT system).

Parameter

Description

SW Version

Software presently installed in the handset.

Nomenclature: Version Date Stamp

(for e.g.: 41.81 Branch: 0002

00.21 01-07-2010 00:00).

HW Version

Current hardware module used in the handset, V9R2 where V9 is the PCB

Version and R2 is the Schematic version

D: 1.2 is the display driver used in the phone

DECT Band

Operating frequency of system. DECT band includes US, EU, SA, N/A

options.

MODIC

Show the used MODIC, can be 8212 MODIC or alternate MODIC

PARI

Show the PARI

PLI

Show the PLI of the system

Battery Level

Current handset battery energy level (in %).

IPEI:

Unique identifier of the handset

RSSI:

Current RSSI level of the handset

Power Level:

Current power level of the handset

Frequency:

Operating frequency area of the handset

Mode:

This shows the current DECT mode the handset is configured to use. The

mode is automatically detected based on the carrier channel and carrier

offset and how it matches the actual carrier frequency. There are 3 modes:

INT, OTHERS or Unknown

Free memory:

Number of bytes currently not used by the handset

INT: This is either EU_DECT or MALAYSIA_DECT

OTHERS: This is either US_DECT, SA_DECT, TAIWAN_DECT, CHINA_DECT,

THAILAND_DECT

or BRAZIL_DECT

Unknown: UNKNOWN_DECT_MODE

The different XX_DECT modes are:

China DECT is 10 frequencies from 1902.528 to 1918.080, normal output power.

SA DEC is 10 frequencies from 1911.168 to 1926.720, normal output power.

Taiwan DECT is 8 channels in the EU DECT, channel 2-9. Normal output power.

Thailand DECT is 3 channels on the frequencies 1902.528, 1904.256 and 1905.984 MHz.

Normal output power.

Malaysia DECT is 5 channels in the EU DECT band, channel 5-9. Reduced output power, 20

dBm.

Brazil DECT is 5 channels on the frequencies 1911.168, 1912.896, 1914.624, 1916.352 and

1918.080 MHz. Normal output power.

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IPEI

The IPEI (International Portable Equipment Identity) is a unique identification of portable part

(handset) and DECT Repeater. The IPEI is formatted and displayed in Hexadecimal, Decimal, and

Octal formats

Demo mode

The demo mode disables the screen saver, so be aware of that when this mode is enabled battery

consumption will increase, and will block handset switch off.

Wideband:

Not available on the 8212 Dect handset. Shall be left Off

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