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MSD-14 ZEUS The Bionic Limb-Terms and Conditions v 1
Zeus will help him/her to accomplish their
functional goals.
4.2. Patient shall be trained with Zeus by the Qualified
Personnel from the Medical Center which has sold
and fitted Zeus to the Patient.
4.3. The Qualified Personnel will assist you to become
proficient in using your Zeus. The term and scope
of training varies depending on given Patient’s
condition, activity etc. and shall be each
determined by Qualified Personnel. During the
training sessions different aspects of your
everyday activities will be explored. You can get
the most from training by listing and suggesting
those tasks that you want to achieve. Also, you
shall have discussed your functional goals with
your Qualified Personnel. You can then work
through this list with your team of Qualified
Personnel. To get the most from the Zeus, make
sure your arm is comfortable, secure and
functional.
4.4. To learn about the list of current Aether’s Medical
Centers - contact Aether via the contact form
available on www.aetherbiomedical.com.
5. MAINTENANCE AND SERVICING
5.1 Maintenance, Repairs and servicing of the
Product may only be performed by qualified
Aether’s technicians and technical partners.
Contact your local Medical Center for all service
related concerns.
5.2 You should inspect your Product regularly to
identify potential problems early. If the Product
doesn’t function as you think it should, contact
the Medical Center where you purchased the
Product which will be able to provide you
guidance.
5.3 If you experience any technical problems with the
Product and your Qualified Personnel is not
available, contact Aether via the contact form
available on www.aetherbiomedical.com.
5.4 We strongly recommend that you do not adjust,
dismantle, attempt to maintain or modify your
Product. Moreover, never attempt to open,
disassemble, modify, or repair any component of
the Product, including accessories.
5.5 To ensure Patient’s safety, proper performance of
the Product and in order to maintain operating
safety and protect the Warranty, regular
Maintenance of Zeus must be carried out, i.e.
every 6 (six) months from the date of purchase.
Your Qualified Personnel shall provide you with
the next Maintenance date.
5.6 Zeus is eligible for one free Maintenance every 6
months during the Warranty Period as set out in
clause 6.3. After Warranty Period, Maintenance is
charged based on a cost estimate on request.
5.7 Medical Center shall notify you on the obligatory
Maintenance –each every 6 (six) months.
5.8 Aether shall not liable for any malfunction of Zeus
if it is the result or is related to incorrect or
untimely perform of Medical Center’s or Patient’s
obligations with respect to Maintenance.
5.9 If Zeus is to be returned for Maintenance or
servicing, please contact your Medical Center
stating the Zeus hand’s serial number. The serial
number can be found on the part called “Quick
Disconnect Wrist”. We will issue a returns form
that shall be completed in full so your request can
be dealt with promptly.
6. WARRANTY TERMS
6.1. Limited Warranty
Aether warrants to the User (original purchaser
of the Product from Medical Center) that Zeus is
free from defects in materials and workmanship.
This Warranty applies, subject to normal wear
and tear, when Zeus is used as intended, without
unapproved modifications, following all Aether
instructions and requirements, in particular in
accordance with the User Manual; and when Zeus
is fitted by the Qualified Personnel who meet all
Aether product-specific training requirements as
needed for Zeus.
6.2. Exclusion of Warranty
This warranty does not apply if Zeus (1) was not
purchased from Aether or its authorized Medical
Center, (2) has been altered or modified in any
way, subject to any modifications performed by
Qualified Personnel which are accepted by
Aether, (3) has not been used in accordance with
the User Manual, (4) has not been maintained as
set out in clause 5.5, or (5) has been repaired or
maintained by an uncertified person, or (6) has
been programmed or controlled with unapproved,
alternative software or by unauthorized person.
This Warranty does not cover damage due to
accidents, neglect, misuse, abuse, or operation
beyond capacity, parts damaged by improper
installation, substitution of parts not approved by
Aether, or any other alteration or repair by others
that, in Aether’s judgment, materially or
adversely affects Zeus or any part thereof.
This Warranty does not apply to the Product’s
components manufactured by third parties, such
as batteries, the electrode system (the relevant
