Advanced Bionics HARMONY Mode d'emploi

Troubleshooting the Harmony

What do you need in a kit to troubleshoot the

Harmony?

Spare headpiece and cable

Spare PowerCel

Access to meaning of LED displays (see next page).

Contact n mbers

It might also be sef l to have a Dri-Aid kit in case the

processor gets wet.

A PowerCel charger will give yo information as to whether the

PowerCel is charging correctly.

If there is a problem with the PowerCel charger try this link

pages 49 and 50

http://www.bionicear.com/ serfiles/File/Harmony_Processor_Us

er_G ide_Rev_C.pdf

Listening earphones?

Advanced Bionics say that the LED will tell yo anything yo

need to know. If the LED indicates no problem and the ser is

still complaining of problems, it is better to replace the

processor.

What if the processor gets wet?

Remove the PowerCel (battery) from the Harmony. Shake o t any

excess water. Place the Harmony and headpiece in the Dri-Aid Kit

overnight. If no kit is available, leave to dry at room temperat re.

Do not attempt to speed p the drying process by sing a hairdryer

or other eq ipment as this can ca se f rther damage.

If yo have no s ccess, contact the implant centre.

What do the lights on the LED display mean?

As soon as yo have connected the battery the LED will flash as

follows:

Information on the batteries

3 or 4 q ick orange

blinks

Battery f lly charged

2 q ick orange blinks Battery is s fficiently

charged.

1 q ick orange blink. Battery is nearly

depleted.

No light Check the battery

connection and change

the battery if req ired

When the headpiece is on the child’s head, the green light (LED)

sho ld flicker in response to lo d so nds, indicating the processor is

f nctioning correctly. If it does not, refer to the table below.

Information on the microphone

Flickers green in

response to lo d

so nds.

Microphone is picking

p good so nd.

Steady green light Empty program slot,

change to another

program

No Light Check the battery is

charged.

Was the LED

programmed by the

a diologist?

Change the T-Mic

Information on lock (connection between the processor and

implant

Red blinking light

(once/sec)

Ens re headpiece

retention is good. If

still flashing change

headpiece and cable.

Flickers red

contin o sly.

Ens re child is wearing

their own processor not

that of another child or

the other ear.

Steady red light Error condition, f lly

remove and reinsert

battery.

What else could you try?

•Check the connections, incl ding PowerCel, earhook and

cables.

•Check for visible damage to components.

•Check the vol me dial.

•Is the headpiece positioned over the implant site?

•Is the PowerCel charged and inserted properly? Try another

PowerCel.

•Are yo sing the appropriate program? Try another program.

•Check the Microphone/System stat s sing the LED.

•Replace the Cable/Headpiece.

•Clean the battery contacts on both yo r PowerCel and Harmony

Processor.

•Remove any materials (hat, headband, scarf, etc.) that may be

covering the microphone.

•Yo co ld try sing an a xiliary microphone or the Direct

Connect earhook interfaced with an a dio device (eg.CD/MP3

player) to check performance.

However

yo will need to se

a program that is designated to accept an external a dio

so rce. If there is no problem when sing this alternative,

place yo r processor in the carrying case/Dri-Aid overnight. If

no so nd is present the next day, contact yo r a diologist.

•Contact yo r a diologist for f rther tro bleshooting if necessary

For f rther information on tro bleshooting refer to the Advanced

Bionics American website www.bionicear.com

Click on the link below and look at pages 46 -50 for information on

tro bleshooting the Harmony:

http://www.bionicear.com/ serfiles/File/Harmony_Processor_User_G

ide_Rev_C.pdf

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