ADT Security Service IHub-3000B Manuel utilisateur

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iHub‐3000B

InstallationGuide

Whenusedwiththe

Concord4SecurityPanel

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InstallationGuidefortheiHub‐3000B‐ADTandtheConcord4SecurityPanel

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AboutThisGuide

Thisdocumentdoesnotcoverthephysicalinstallationandspecialconfigurationsthatmayberequired

forthesecuritysystemcomponents.Refertothemanufacturer'sdocumentationforeachdevicefor

thosespecifics.

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OverviewoftheInstallationProcess

Theinstallationutilizesastreamlinedprocessforsettingupthesystem.Allcomponentsareindividually

activatedandtestedbeforebeingphysicallyinstalledintheirfinallocations,wheneverpossible.

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 InstallationGuidefortheiHub‐3000B‐ADTandtheConcord4SecurityPanel

ActivatingtheServicewithConcord4SecurityPanel

Beforeyoubegintheactivationprocess,youmustmakesomehardwareconnections.Sinceeach

securitypanelisdifferent,followtheinstructionsinthenextsection,"ConnectingtheHardware",for

thespecificsecuritypanelyouareinstalling.Thenpleasefollowtheinstructionsin"Activatingthe

Service"onpage3forallsecuritypanels.

ConnectingtheHardware

Followtheprocedureinthissectionthatappliestothesecuritypanelyouareinstalling.

Note: DonotconnecttheiHubgateway'spowersupplytoanelectricaloutletuntilyou

areinstructedtodosobytheactivationwizard.Ifyoupoweronthegatewaybeforeitis

connectedtotheInternet,itcannotretrievetheinformationitrequiresonpowerup.Ifyou

havealreadydonethis,simplyunplugitandcontinuewiththefollowinginstructions.

IfyouareinstallingaTouchScreen,donotconnectittoapowersourceuntilyouare

instructedtodosobytheactivationwizard.

ToconnectthegatewaytotheConcord4securitypanel:

1.WiretheAutomationModuletotheConcord'sbus,asdescribedintheGEInstallationManual.

2.GatewaymodeliHub‐3000B‐ADT,connectorsarelabeledTx+,Tx‐,Rx+,andRx‐.Theautomation

moduleconnectorsarelabeledthesamebutmightincludea/binsteadof+/‐.Usingastandard4‐

wiresecuritycable,connecttheportsonthegateway'sRS422bustotheAutomationModuleas

follows:

GatewayAutomationModule

Tx+Rx+orRxb

Tx‐ Rx‐orRxa

Rx+Tx+orTxb

Rx‐ Tx‐orTxa

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DonotconnectanyantennaprovidedtotheportonthegatewaylabeledCellular.Cellular

communicationsfromtheiHubarenotused.

ActivatingtheService

Toactivatetheservice:

1.OnacomputerconnectedtotheInternet,openawebbrowser,andgototheactivationURL

portal.adtpulse.com/activation.

2.Enteryourusernameandpassword,andclickSignIn.

TheactivationwizarddisplaystheWelcomescreen.

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InstallationGuidefortheiHub‐3000B‐ADTandtheConcord4SecurityPanel

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3.Afterreadingtheinformationonthescreen,clickContinue.

TheSelectHardwarescreenappears.

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4.Selectthetypeofhardwareyouareinstalling,andclickContinue.

TheEnterActivationKeyscreenappears.

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 InstallationGuidefortheiHub‐3000B‐ADTandtheConcord4SecurityPanel

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5.Entertheactivationkey,andclickContinue.

Note: Theactivationkeycontainsnumbersfrom0‐9andlettersfromA‐F.

TherearenolettersOorI.

Theactivationprocessbegins,andthentheSelectServiceOptionsscreenappears.

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6.SelecttheappropriateoptionsfortheinstallationbasedontheinformationontheInstaller

ReferenceSheet,andclickContinue.

ThePhysicalSetupscreenappears.Theexactwordingonthisscreenvariesbasedonthesecurity

panelyouareinstallingandtheserviceoptionsyouselectedonthepreviousscreen.

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InstallationGuidefortheiHub‐3000B‐ADTandtheConcord4SecurityPanel

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7.Followtheinstructionsonthescreen,andthenclickContinue.

Amessagedisplaysaprogressbar,whichindicatesapproximatelyhowmuchlongertheactivation

willtake.Ifanupgradeisrequired,theactivationapplicationperformstheupgradeautomatically.

Ifthepowerlightblinksamber,itindicatesthatanupgradeisinprocess.

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 InstallationGuidefortheiHub‐3000B‐ADTandtheConcord4SecurityPanel

AssigningtheSiteOwner

Thenextstepintheprocedureistosetthesiteowner,configurethesitesettings,andsignintotheweb

portaltocompletetheinstallationprocess.Theuserselectionscreenshouldstillbedisplayedonthe

computer.Thisscreenofferstheoptionofcreatinganewuseraccountorusinganexistinguseraccount.

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Takeoneofthefollowingactions:

　Ifthecustomerdoesnothaveauseraccount,clickCreateNewUserAccount.TheCreateUser

Accountscreenappears.Continuewith"CreatingaUserAccount"onpage7.

　Ifthecustomeralreadyhasauseraccount,entertheirusernameontherightsideofthescreen,

andclickContinue.Skipthenextsectionandcontinuewith"ConfiguringSiteInformation"on

page8.

CreatingaUserAccount

Forcustomerswhodonotyethaveauseraccount,youmustcreateone.Theuseraccountenablesyou

tocompletetheinstallationprocessandthenforthecustomertoaccesstheirsecuritysystemonlineor

fromamobiledeviceanytimetheywant.(Ifthecustomeralreadyhasauseraccount,skipthissection.)

Tocreateanewuseraccount:

1.OntheActivateServicesigninscreen,clickCreateNewAccount.

TheCreateUserAccountscreenappears.

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InstallationGuidefortheiHub‐3000B‐ADTandtheConcord4SecurityPanel

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2.Entertherequiredinformationforthecustomer.

Entertheusernamethatthecustomerprefers.Dependingonhowyourthesystemisconfigured,

theusernamemightberestrictedtoacertainnumberofcharacters.

3.ClickContinue.

TheSiteInformationscreenappears.Continuewith"ConfiguringSiteInformation"onpage8.

ConfiguringSiteInformation

WhenyouclickContinueoneithertheuserselectionscreenortheCreateUserAccountscreen,theSite

Informationscreenappears.

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 InstallationGuidefortheiHub‐3000B‐ADTandtheConcord4SecurityPanel

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Note: Dependingonhowthesystemisconfigured,thisscreenmightnotrequireyou

toenteralloftheinformationshowninthisexample.

Toconfigurethesiteinformation:

1.EntertherequiredinformationfromyourInstallerReferenceSheet,andthenclickNext.

Note: TheSecurityPanelUserAccessCodemustmatchthesameaccesscodeinthe

ADTPulseportal.Forexampleiftheuseraccesscodeis1234(notrecommended),theADT

Pulsesettingmustalsobe1234orremotecontrolwillnotbepossible.

Theinstallershouldinformthecustomerthatiftheyeverchangetheirkeypadusercode

theymustalsochangethecodeintheADTPulsewebportal.

Amessageinformsyouthattheserviceisnowactive.

Note: Iftheserviceisnotsuccessfullyactivated,pleaserefertothePulse

Troubleshootingguideforhelp.

2.ClickGotoPortal.

Theinstallersigninpageappears.

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InstallationGuidefortheiHub‐3000B‐ADTandtheConcord4SecurityPanel

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3.EnteryourinstallerpasswordintheInstallerPasswordfield,andclickSignIn.

Thewebportallaunchesanddisplaysasitestatusmessageatthetopofthepageindicatingthat

thesiteisininstallmode.

4.Ifyouhavenotyetinstalledthesecuritysensors,continuewith"AddingGESecuritySensorsand

Remotes"onpage13.Ifyouhavealreadyinstalledthesensors,continuewiththenextsection.

Note: IfyouclickRunDiagnostics,itlaunchestheSiteDiagnosticsTool.(Refertothe

separatedocumentationforthatinternaltool.)

Note: Toresetaninclusioncontroller,followthemanufacturer'sinstructions.

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