Troubleshooting
A. Presenter Mouse does not work upon installation.
Try one or more of the following:
yFor optimal performance, place adjust the angle of the receiver to find the
best performance.
yMake sure you have installed the batteries correctly.
yPress the “Channel Reset” button on the receiver, and then press the
“Channel Reset” button on the mouse.
yMake sure you have installed the Driver correctly.
yMake sure the receiver cable is plugged in the right mouse port or USB port.
yUnplug the receiver and then plug in the receiver again. Make sure that it had
been detected by the Operating Systems properly.
yMake sure your mouse port has the proper configuration. Refer to your
computer documentation for the correct port configuration.
B. Presenter Mouse not detected.
When using the mouse, it may not be detected by the computer or
receiver. To remedy this problem, try the following
yMake sure the receiver is plugged in the right mouse port or USB port.
yMake sure your mouse port has the proper configuration. Refer to your
computer documentation for the correct port configuration.
yYou may re-setup the connection RF Channel between the Mouse and the
Receiver (Please refer the procedure on Page 7), especially, when you have
been changed or recharged your batteries.
C. The Screen Cursors Does Not Move Properly.
yChange the angle of your radio receiver. Try adjusting the receiver and/or
mouse to improve reception.
yMake sure that the battery low indicator is NOT lit on. Replace batteries if the
low battery indicator is lit on.
yYou may also need to change the RF Channel for the mouse, Press the
“Channel Reset” button on the receiver, then press the “Channel Reset”
button on the mouse.
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