ZyXEL Communications NAP102 Manuel utilisateur

Default Login Details

User’s Guide

NAP Series

NAP102 / NAP203 / NAP303 / NAP353

802.11ac Dual-Radio Nebula Cloud Managed Access Point

Note: Login is required only when VLAN or IP address

has to be changed.

Web Address http://(DHCP-assigned IP)

http://192.168.1.2

User Name admin

Password Assigned by NCC or 1234

Version 1.00 Edition 1, 02/2017

NAP Series User’s Guide

IMPORTANT!

READ CAREFULLY BEFORE USE.

KEEP THIS GUIDE FOR FUTURE REFERENCE.

This is a User’s Guide for a series of products. Not all products support all firmware features. Screenshots

and graphics in this book may differ slightly from your product due to differences in your product

firmware or your computer operating system. Every effort has been made to ensure that the information

in this manual is accurate.

Related Documentation

•QuickStartGuide

The Quick Start Guide shows how to connect the NAP and access the Web Configurator.

• Web Configurator Online Help

Click the help icon in any screen for help in configuring that screen and supplementary information.

•MoreInformation

Go to support.zyxel.com to find other information on the NAP.

Contents Overview

NAP Series User’s Guide

Contents Overview

Introduction ............................................................................................................................................. 6

The Web Configurator ......................................................................................................................... 14

Dashboard ............................................................................................................................................ 18

Network ................................................................................................................................................. 20

Troubleshooting .................................................................................................................................... 24

Table of Contents

NAP Series User’s Guide

Table of Contents

Contents Overview .............................................................................................................................3

Table of Contents.................................................................................................................................4

Chapter 1

Introduction ..........................................................................................................................................6

1.1 Overview .......................................................................................................................................... 6

1.1.1 Dual-Radio ............................................................................................................................... 6

1.2 Ways to Manage the NAP ............................................................................................................... 7

1.3 Good Habits for Managing the NAP .............................................................................................. 7

1.4 Hardware Connections ................................................................................................................... 8

1.5 LEDs .................................................................................................................................................... 8

1.5.1 NAP303 ..................................................................................................................................... 8

1.5.2 NAP203 ................................................................................................................................... 10

1.5.3 NAP102 ................................................................................................................................... 11

Chapter 2

The Web Configurator........................................................................................................................14

2.1 Overview ......................................................................................................................................... 14

2.2 Access .............................................................................................................................................. 14

2.3 Navigating the Web Configurator ............................................................................................... 15

2.3.1 Title Bar ................................................................................................................................... 15

2.3.2 Navigation Panel .................................................................................................................. 16

2.3.3 Warning Messages ................................................................................................................ 17

Chapter 3

Dashboard..........................................................................................................................................18

3.1 Overview ......................................................................................................................................... 18

3.1.1 What You Can Do in this Chapter ....................................................................................... 18

3.2 Dashboard ...................................................................................................................................... 18

Chapter 4

Network...............................................................................................................................................20

4.1 Overview ......................................................................................................................................... 20

4.1.1 What You Can Do in this Chapter ....................................................................................... 20

4.2 IP Setting ......................................................................................................................................... 20

4.3 VLAN ................................................................................................................................................ 21

Chapter 5

Troubleshooting..................................................................................................................................24

Table of Contents

NAP Series User’s Guide

5.1 Overview ......................................................................................................................................... 24

5.2 Power, Hardware Connections, and LED .................................................................................... 24

5.3 NAP Access and Login .................................................................................................................. 25

5.4 Internet Access ............................................................................................................................... 26

5.5 Wireless Connections ..................................................................................................................... 27

5.6 Resetting the NAP ........................................................................................................................... 29

5.7 Getting More Troubleshooting Help ............................................................................................. 29

Appendix A Customer Support ....................................................................................................... 30

Appendix B Legal Information......................................................................................................... 36

Index...................................................................................................................................................47

NAP Series User’s Guide

CHAPTER 1

Introduction

1.1 Overview

This User’s Guide covers the following models: NAP102, NAP203, NAP303 and NAP353. Your NAP is a

wireless AP (Access Point). It extends the range of your existing wired network without additional wiring,

providing easy network access to mobile users.

The NAP is managed and provisioned by the NCC (Nebula Control Center) automatically when it is

connected to the Internet. If you need to change the NAP’s VLAN setting or manually set its IP address,

access its built-in web-based configuration tool. You can check the NCC's AP > Monitor > Access Point

screen or the connected gateway for the NAP's current LAN IP address. Alternatively, disconnect the

gateway or disable its DHCP server function and use the NAP's default static LAN IP address

(192.168.1.2).

1.1.1 Dual-Radio

The NAP is equipped with dual wireless radios. This means you can configure two different wireless

networks to operate simultaneously.

Note: A different channel should be configured for each WLAN interface to reduce the

effects of radio interference.

http://192.168.1.2

http://nebula.zyxel.com http://(DHCP-assigned IP)

Chapter 1 Introduction

NAP Series User’s Guide

You could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz

band for time sensitive traffic like high-definition video, music, and gaming.

Figure 1 Dual-Radio Application

1.2 Ways to Manage the NAP

You can use the following ways to manage the NAP.

Web Configurator

The Web Configurator allows basic NAP setup and monitoring using an Internet browser. This User’s

Guide provides information about the Web Configurator.

NCC (Nebula Control Center)

With the NCC, you can remotely manage and monitor the NAP through a cloud-based network

management system. See the NCC User’s Guide for more information.

1.3 Good Habits for Managing the NAP

Do the following things regularly to make the NAP more secure and to manage it more effectively.

• Change the system password through the NCC often. Use a password that’s not easy to guess and

that consists of different types of characters, such as numbers and letters.

• Write down the password and put it in a safe place.

Chapter 1 Introduction

NAP Series User’s Guide

1.4 Hardware Connections

See your Quick Start Guide for information on making hardware connections.

1.5 LEDs

The LEDs of your NAP303 or NAP203 can be controlled by using the Suppression feature such that the

LEDs stay lit (ON) or OFF after the device is ready.

Following are LED descriptions for the NAP series models.

1.5.1 NAP303

The LEDs will stay ON when the NAP303 is ready. You can change this setting through the NCC (Nebula

Control Center).

Figure 2 NAP303 LEDs

Chapter 1 Introduction

NAP Series User’s Guide

The following table describes the LEDs.

Table 1 NAP303 LEDs

LED COLOR STATUS DESCRIPTION

PWR/SYS Red Slow Blinking (On for 1s,

Off for 1s)

The NAP is booting up.

Green On

Red Off The NAP is ready for use.

Green On

Red On There is system error and the NAP cannot boot up, or the

NAP suffered a system failure.

Green Off

Red Fast Blinking (on for

50ms, Off for 50ms)

The NAP is undergoing firmware upgrade.

Green Off

Red Slow Blinking (blink for 3

times, Off for 3s)

The Uplink port is disconnected.

Green Off

Red Slow Blinking (blink for 2

times, Off for 3s)

The wireless module of the NAP is disabled or failed.

Green Off

Management Green On The NAP is managed by the NCC.

Slow Blinking (On for 1s,

Off for 1s)

The NAP is connected to the NCC, but not registered.

Amber Slow Blinking (blink for 3

times, Off for 3s)

The NAP is searching for (discovering) the NCC.

WLAN Green On The 2.4 GHz WLAN is active.

Off The 2.4 GHz WLAN is not active.

WLAN Green On The 5 GHz WLAN is active.

Off The 5 GHz WLAN is not active.

UPLINK Amber/

Green

On Amber - The port is operating as a 100-Mbps connection.

Green - The port is operating as a Gigabit connection

(1000 Mbps).

Blinking The NAP is sending/receiving data through the port.

Off The port is not connected.

LAN Amber/

Green

On Amber - The port is operating as a 100-Mbps connection.

Green - The port is operating as a Gigabit connection

(1000 Mbps).

Blinking The LAN port is sending/receiving data through the port.

Off The LAN port is not connected.

Locator White Blinking The Locator is activated and will show the actual location

of the NAP between several devices in the network.

Off The Locator function is off.

Chapter 1 Introduction

NAP Series User’s Guide

1.5.2 NAP203

The LEDs will stay ON when the NAP203 is ready. You can change this setting through the NCC (Nebula

Control Center).

Figure 3 NAP203 LEDs

The following table describes the LEDs.

Table 2 NAP203 LEDs

LED COLOR STATUS DESCRIPTION

PWR/SYS Red Slow Blinking (On for 1s,

Off for 1s)

The NAP is booting up.

Green On

Red Off The NAP is ready for use.

Green On

Red On There is system error and the NAP cannot boot up, or the

NAP suffered a system failure.

Green Off

Red Fast Blinking (on for

50ms, Off for 50ms)

The NAP is undergoing firmware upgrade.

Green Off

Red Slow Blinking (blink for 3

times, Off for 3s)

The Uplink port is disconnected.

Green Off

Red Slow Blinking (blink for 2

times, Off for 3s)

The wireless module of the NAP is disabled or failed.

Green Off

Management Green On The NAP is managed by the NCC.

Slow Blinking (On for 1s,

Off for 1s)

The NAP is connected to the NCC, but not registered.

Amber Slow Blinking (blink for 3

times, Off for 3s)

The NAP is searching for (discovering) the NCC.

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