Yeastar Technology TG Series Manuel utilisateur

Configuring the Yeastar

TG200 Device for

TopView® Voice Notification

Updated July 8, 2021

View the latest version of this document:

If this document is available through your TopView installation or was previously downloaded you can

view the latest version here.

Recent updates:

•July 8, 2021

oBlacklist information and firewall rule to allow local IPs

oUpdated recommended codecs

•June 21, 2021

oRedundancy information added for single TG device or multiple TG devices

•June 17, 2021

oFirst release of document

Contents 
What is the Yeastar TG Series?.....................................................................................................................4 
Yeastar TG200 User manual......................................................................................................................4 
TG 200/400/800/1600 ..............................................................................................................................4 
Get the 4G/LTE device ..............................................................................................................................5 
SIM Card........................................................................................................................................................5 
Initial connection ..........................................................................................................................................6 
Using this document .....................................................................................................................................7 
Icons..........................................................................................................................................................7 
Warning: Apply button .............................................................................................................................7 
Change the IP address of the TG200.............................................................................................................8 
Add firewall rule for TopView machine ........................................................................................................9 
Date and Time.............................................................................................................................................11 
Firmware.....................................................................................................................................................12 
Insert SIM card into slot 1...........................................................................................................................13 
Enable VoLTE (optional)..........................................................................................................................13 
Make sure that Trunk1 SIM is enabled for outgoing calls ......................................................................13 
Mobile Trunk(s) for cellular ........................................................................................................................14 
Multiple SIM cards..................................................................................................................................14 
Account/VOIP Trunk ...................................................................................................................................15 
Route (IP to Mobile)....................................................................................................................................16 
Make a test call from TopView ...................................................................................................................17 
REBOOT.......................................................................................................................................................17 
Yeastar TG200 Redundancy........................................................................................................................18 
Single device redundancy .......................................................................................................................18 
Multiple device redundancy ...................................................................................................................19 
Technical topics –TG Series........................................................................................................................21 
Unable to connect after previous successful connection.......................................................................21 
Increase the call volume .........................................................................................................................21 
Call Connected state...............................................................................................................................22 
Automatic, periodic reboots ...................................................................................................................22 
Manual reboot of one SIM/cellular radio...............................................................................................22 
DTMF detection ......................................................................................................................................23 

Cellular signal......................................................................................................................................23

DTMF mode.........................................................................................................................................23

Turn off keypress sounds –Mobile device .........................................................................................23

Turn on/off VoLTE on mobile phone ..................................................................................................23

Try a specific VOIP Codec....................................................................................................................24

Yearstar DMTF resources....................................................................................................................24

What is the Yeastar TG Series?

The Yearstar TG Series is a VOIP GSM Gateway capable of making cellular phone calls and

sending/receiving SMS/text messages. The device includes a VOIP/SIP Server to allow VOIP/SIP clients

(like TopView) to make phone calls over a cellular network.

The TG device has one or more cellular radios, each one tied to a SIM card slot on the device. Once an

active GSM SIM card is inserted into a SIM card slot, the user can configure the device to allow TopView

users to make phone calls from TopView over a cellular network.

We are currently working on implementing the Yeastar SMS API which will allow TopView to also use this

device for sending/receiving SMS/text messages. This will be available in a future release of TopView.

Yeastar TG200 User manual

https://www.yeastar.com/download/Yeastar_TG_Series_User_Manual_en.pdf

TG 200/400/800/1600

The TG series devices can support from 2 to 16 SIM cards. The features of the devices are the same. This

document refers to the TG200 device which is the one used for testing.

We do not recommend and have not tested the TG100 device because it does not support 4G LTE.

Get the 4G/LTE device

The TG200 device has a few models. Older models may not work with the latest 4G LTE carriers.

There is a module/radio in the device that will tell you what is supported (2G/3G/4G) but unfortunately

this information is only available through a terminal session to the device (Yeastar support can assist).

The 4G/LTE device is officially model “TG200L” and the description should state that it supports

3G/4G/LTE. If the description does not say “supports LTE” then you should assume that it does not.

Where to buy (last updated June 2021)

•Streakwave

Yeastar TG400L TG-Series 4G-LTE Gateway 4 Channels (streakwave.com)

oContact: Steve Turner | Business Development Manager –Voice and Video Solutions

steve.turner@streakwave.com

TF: 888.604.5234 |P: 408.213.7308

•Neobits

https://www.neobits.com/yeastar_tg200l_yeastar_tg200l_tg_series_4g_lte_p14654652.html

•VOIP Supply

https://www.voipsupply.com

oContact: Mary Cheney

mcheney@voipsupply.com

(+1) 716-531-4329

Yeastar Sales Manager for NA

•Ivy Peng | Sales Account Manager

Xiamen Yeastar Information Technology Co., Ltd.

Website: www.yeastar.com

Email: ivy@yeastar.com Skype ID: +86 18030244635

Tel:+1 972-725-7999 US Support: 972-914-4899

SIM Card

This is a GSM device and requires a GSM SIM card with cellular calling enabled on the cellular account. In

the United States this includes AT&T and T-Mobile plus resellers of AT&T and T-Mobile.

We’ve successful used SIMs from both AT&T and T-Mobile resellers but we recommend using a SIM

from the primary GSM carriers.

Initial connection

The default IP address of the TG200 is 192.169.5.150.

If you connect your computer/laptop ethernet cable to the device, you should be able to connect to the

device if you configure your network adapter IP address as 192.169.5.100 /255.255.255.0

•Power up the TG200 device

•Connect a network cable from laptop/computer directly to the TG200

•Device IP is 192.169.5.150

oSet laptop to 192.168.5.100, 255.255.255.0

oCMD: ping 192.168.5.150 (success)

•Log in with user=admin, pw=password

Using this document

Icons

This manual refers to locations in the Web UI as

X > Y > Z

where X is the name of one of the icons in the upper right of the Web UI

Warning: Apply button

As you make changes in the Web UI you will frequently see a [Save] button. This saves your settings but

does not apply these changes to the device until you click [Apply settings] at the top of the web page.

Remember to look for the Apply Changes button after settings are saved.

Change the IP address of the TG200

•Our test network is 192.168.1.X with Gateway/DNS as 192.168.1.1

oWe set the IP address of the TG 200 to 192.168.1.238

•System > Network Preferences > Network settings

oLeave as “Static IP Address”

oEnter your static IP address for the device

oEnter gateway and DNS Server for your network

•Save (Device prompts to reboot)

•Plug the TG200 into your company switch/LAN

•Put your computer back on the company LAN

•You should be able to log into the device using the static IP address assigned

Add firewall rule for TopView machine

The TopView machine may frequently connect to the TG200 device. The TG200 firewall may add the

TopView machine to a blacklist due to these connection attempts. Therefore, you should add a firewall

rule to always allow connections from TopView.

System > Security Center > Firewall Rules

If you suspect that the TopView machine has been blacklisted see “Unable to connect after previous

successful connection”

Click [Add Rule] to add a new rule

•Enter a Name and Description

•Protocol: BOTH

•Port: 1 : 65535

•IP: allow access from all local IPs : A.B.C.0 / 255.255.255.0

oExample: our TG200 IP address is 192.168.1.238 so we entered

192.168.1.0 / 255.255.255.0

•MAC Address: this field is optional, leave empty

•Action: Accept

•Save

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