Xerox 850DP - Phaser Color Solid Ink Printer Mode d’emploi

XEROX WIDE FORMAT

AccXES Client Tools 11.0

Customer Release Notes

Table of Contents

1 Introduction...................................................................................................................2

2 What’s New in ACT Version 11.0.................................................................................3

3 Release Notes................................................................................................................4

3.1 Uninstalling AccXES Client Tools.............................................................................4

3.1.1 Shortcut left in Start Menu...............................................................................................4

3.1.2 Alias left on the Dock (Mac OS X)...................................................................................4

3.2 Installing AccXES Client Tools..................................................................................4

3.3 Document Submit Tool.............................................................................................5

3.3.1 Media Source..................................................................................................................5

3.3.2 Backlit-Film media type...................................................................................................5

3.3.3 Multinational characters display poorly............................................................................6

3.3.4 Status Messages.............................................................................................................6

3.4 Document Retrieve Tool...........................................................................................6

3.4.1 Scan Directory.................................................................................................................6

3.4.2 Raster Editor....................................................................................................................6

3.4.3 PDF Files.........................................................................................................................6

3.5 Unix/Linux.................................................................................................................7

3.5.1 Default Shortcut Location................................................................................................7

3.5.2 Shading can cause ACT to freeze...................................................................................7

3.5.3 Serial port not supported w/Linux....................................................................................7

3.5.4 Umlauts...........................................................................................................................7

3.6 Mac OS X..................................................................................................................7

3.6.1 Minimum Requirements...................................................................................................7

3.6.2 Connection Retry Times..................................................................................................7

3.6.3 Networked Drives............................................................................................................8

3.7 Windows...................................................................................................................8

3.7.1 Windows 2003 Server.....................................................................................................8

Page 1

1 Introduction

The AccXES Client Tools (ACT) are used to send document sets to an AccXES supported printer

and to retrieve scanned images that were scanned at an AccXES supported scanner. The

AccXES Client Tools application runs on a Windows PC, or a Solaris workstation. See the

ReadME file for the installed files directory structure, the system requirements, and the

install/uninstall directions. The AccXES Client Tools User Guide also explains the basic system

requirements, as well as the easy installation and uninstalling instructions.

NOTE: Both the ACT and the AccXES Account Management Tool (AMT) can be installed from

the same install software. Both ACT and AMT are uninstalled, when “AccXES” is chosen from the

Start>Settings>Control Panel>Add/Remove Programs Property screen.

The installed ACT software has the following individual tabs: Document Submit, Printer Queue,

Document Retrieve, and Device Manager. For AccXES firmware versions 7.0 and greater, the

Accounting Tab is disabled. Instead, an external accounting server, such as the AccXES Account

Management Tool, will track the job accounting data of multiple printers. This is done by the

AMT retrieving the media usage of all printed and scanned images from the job log file, which

exists in the Controller that is attached to each printer.

Use the software’s Help screens, and the AccXES Client Tools User Guide to access Quick

Starts and details of how to use the tools.

Page 2

2 What’s New in ACT Version 11.0

•New, faster Java Virtual Machine.

•Compatibility with Windows XP Service Pack 2.

Page 3

3 Release Notes

3.1 Uninstalling AccXES Client Tools

The AccXES Client Tools and Account Management Tool applications must be closed before

running the uninstall software. (For Windows 2000, and XP, the uninstall is done by selecting

Start > Settings > Control Panel > Add/Remove programs. Select AccXES and click on the

Add/Remove button. This will remove both ACT and AMT, if they are both on your workstation.

When the InstallAnywhere Uninstaller screen comes up, click on the Uninstall button. Select the

Exit button when the uninstall is complete. (If you are using UNIX, see the AccXES Client Tools

9.0 User Guide for how to uninstall the ACT software.)

You may also want to delete the Act folder, where your files were stored, if you do not need to

access them anymore.

Operating System ACT Folder Location

Windows 20000 Windows XP C:\documents and Settings\User

Name\XES\ACT

Solaris/Linux/Mac OS X <Users Home directory>/.XES/ACT

3.1.1 Shortcut left in Start Menu

After uninstalling the AccXES Client Tools from Windows systems, the shortcut is sometimes left

in the Start Menu. The shortcut is non-operational and can be deleted without loss of data.

3.1.2 Alias left on the Dock (Mac OS X)

If you have installed ACT on Mac OS X with aliases (shortcuts) located on the Dock, uninstalling

ACT may not remove the alias from the Dock. Simply drag the alias to the trash to complete

uninstalling ACT.

3.2 Installing AccXES Client Tools

You must have administrator rights in order to install the AccXES client tools on a PC platform.

If the web-based installation of the AccXES Client Tools is canceled, a series of error messages

will be generated. On the first one, which is a “Save As” dialog box, select the “Cancel” button.

On the “Installation error message,” click the “OK” button until it brings you back to the main web

installation screen, where you can retry the installation.

Users must map drives before browsing to install on a network. If this is not done, the network

location that the user browsed to, and selected for ACT to install to, will appear as a path in the C

drive. ACT does not read “\\...” for installations. It needs a specific drive (e.g. G:\)

Page 4

If you want to create a shortcut to a specific folder, when prompted to do so during the installation

process, be sure that the folder exists. If it does not, although the installation will be successful,

the shortcut will not be created because the folder doesn’t exist. The default shortcut location is

the Program Files group for Windows, or the home directory for Solaris and Linux.

Canceling the installation will leave created files in the new directory. The uninstaller cannot be

run after canceling an install. Remaining files must be removed manually.

Note: When upgrading from 7.5 and changing the language, certain messages may be left in the

old language. The “Print to File” field of the device manager tab is one of these.

Updating a foreign language installation of either French or German with an English installation

will leave the “Print to File” field of the device manager tab un-translated.

3.3 Document Submit Tool

3.3.1 Media Source

Go to Job Option tab > Composition tab > Select Overlay Images > Media Source drop down

menu.

Although “Manual Feed” is listed as a choice of media source for page composition jobs, the print

job will be treated as if AUTO media source was selected. If an appropriate roll of media is

available, it will be printed on that media; otherwise, the job will query until the correct roll media

is installed. In addition, other Media Source selections will be treated as AUTO if an appropriate

roll of media is available in a different roll.

3.3.2 Backlit-Film media type

If you are using the Backlit-Film-360 media type in your printer, WebPMT lists it as Backlit-Film-

360/720 to accommodate legacy versions of AccXES. If you select Backlit-Film-360/720 as the

media type in WebPMT, you must have the Backlit-Film-360 media loaded in the printer and

identified as Backlit-Film- 360 at the printer, or you will create a mismatch. If you are using the

Backlit-Film-720 media type, both the printer and WebPMT will list it as Backlit-Film-720.

Navigational paths to select Label media types:

Job Options: Go to Document Submit Tab > Job Options Button> Labels Tab > Fonts drop down

list

Default Options: Go to Document Submit Tab > Job Options Button > Labels Tab > check Apply

Label box > OK > Edit Default Options Button > Labels Tab > Fonts drop down list

Single Document Options: Go to Document Submit Tab > Job Options Button > Labels Tab >

check Apply Label box > OK > double click a document title > Labels Tab > Fonts drop down list

Page 5

3.3.3 Multinational characters display poorly

There have been instances where multinational characters have been entered into text fields

(such as labels) and displayed improperly by the client tools application. This does not affect the

printing of the characters at the printer, they will print correctly.

3.3.4 Status Messages

In most cases it is best to check WebPMT to get the most current printer status messages.

3.4 Document Retrieve Tool

3.4.1 Scan Directory

If you are having trouble retrieving images, be sure to check that both Scan Directory values at

the scanner and on the Document Retrieve Tool match. For example, the Scan Directory default

value in the Document Retrieve Tool is 0.1. However, when using AccXES 7.0 or higher, the

Synergix scanner's default scan directory is images. Either change the directory name at the

scanner to 0.1 or change it in the Document Retrieve tool to be images. If you are attempting to

retrieve images from AccXES 6.1 or lower, the default directory in both locations is 0.1.

3.4.2 Raster Editor

Go to Document Retrieve Tool. Select a retrieved file. Select in the toolbar menu, Image >

Raster Edit.

If the raster editor opens, but the retrieved file won’t open within the editor, then select the Open

File icon, or select File > Open to open the file.

CALS FILES

When using Adobe Photo Shop & Wang Imaging applications, be aware that they do not

recognize CALS images as valid file format. When the image is selected on the Document

Retrieve Tab, and the Raster Editor button is pressed, the application is opened, but then an

“Invalid File Format” error appears.

PDF FILES

See the PDF Files section below for raster editor behavior with PDF images.

TIFF FILES

Tiff files that are scanned to net in Photo Mode cannot be opened in RasterX Spotlight.

TIFF files will not open in VP Hybrid CAD editor.

3.4.3 PDF Files

If an image being scanned is longer than 200 inches, although the entire image will be scanned,

only the first 200 inches will be saved to file and available for printing.

Page 6

Scan to net PDF image files shouldn’t be open in RasterX Spotlight, VPHybridCAD, and WANG

Imaging applications because they are not displayed properly. When the Raster Editor button is

pressed on the Document Retrieve Tool, the raster application is opened, but the following error

message is received:

“Cannot read from file (name of file). File loading operation in this format is not supported.”

3.5 Unix/Linux

3.5.1 Default Shortcut Location

The default shortcut location is the home directory for Solaris and Linux. If you want to create a

shortcut to a specific folder, when prompted to do so during the installation process, be sure that

the folder exists. If it doesn’t, although the installation will be successful, the shortcut will not be

created because the folder doesn’t exist. Also, make sure that you have permissions to install in

the desired location.

3.5.2 Shading can cause ACT to freeze

Using the Shade feature on an ACT window can cause the application to freeze. The operating

system is not affected, and the application can be closed and restarted to correct the problem.

3.5.3 Serial port not supported w/Linux

The serial port option is not supported on Linux installations even if the hardware is present.

Parallel port and Ethernet should be used as alternatives.

3.5.4 Umlauts

Labels containing umlauts may not print correctly from ACT when running under Linux.

3.6 Mac OS X

3.6.1 Minimum Requirements

When using ACT with Mac OS X it is required that you have a minimum of a G4 processor with

Panther 10.3.3 or greater, Java 1.4.2 or greater, and a screen resolution of 1152x870 or greater.

Ignoring these recommendations will result in unreliable operation of ACT on OS X. The Panther

and Java updates are available via Apple’s Software Update.

3.6.2 Connection Retry Times

Actual connection retry times may be longer than those specified when running ACT under Mac

OS X.

Page 7

3.6.3 Networked Drives

While Mac OS X is capable of connecting to Windows file shares, for enhanced reliability it is

recommended that networked drives not be used as destinations for the Document Retrieval Tool

Scan-To-Net feature.

3.7 Windows

3.7.1 Windows 2003 Server

Windows 2003 Server is not supported at this time. Please contact your service representative

for potential workarounds.

Page 8

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