Worcester Greenstar Highflow 440 Manuel utilisateur

UK/IE

USER INSTRUCTIONS & CUSTOMER CARE GUIDE

8 716 115 220b (03.2010)

THE APPLIANCE IS FOR USE WITH

NATURAL GAS OR L.P.G. (Cat II 2H3P TYPE C13, C33 & C53)

NATURAL GAS:

GREENSTAR HIGHFLOW 440CDi GC NUMBER 47-406-24

GREENSTAR HIGHFLOW 550CDi GC NUMBER 47-406-25

LIQUID PETROLEUM GAS:

GREENSTAR HIGHFLOW 440CDi GC NUMBER 47-406-26

GREENSTAR HIGHFLOW 550CDi GC NUMBER 47-406-27

GREENSTAR

HIGHFLOW 440/550CDi

FOR SEALED CENTRAL HEATING SYSTEMS AND MAINS FED DOMESTIC HOT WATER

FLOOR STANDING RSF GAS-FIRED CONDENSING COMBINATION

BOILER

USER INSTRUCTIONS & CUSTOMER

CARE GUIDE

CONTACT INFORMATION

USER INSTRUCTIONS & CUSTOMER CARE GUIDE

8 716 115 220b (03.2010)

PLEASE READ THESE INSTRUCTIONS

CAREFULLY BEFORE OPERATING YOUR

BOILER

THESE INSTRUCTIONS ARE APPLICABLE TO

THE WORCESTER, BOSCH GROUP BOILER

MODEL(S) STATED ON THE FRONT COVER

OF THIS MANUAL ONLY AND MUST NOT BE

USED WITH ANY OTHER MAKE OR MODEL OF

BOILER.

THE INSTRUCTIONS APPLY IN THE UK ONLY

AND SHOULD BE FOLLOWED EXCEPT FOR

ANY STATUTORY OBLIGATION.

IF YOU ARE IN ANY DOUBT CONTACT THE

WORCESTER, BOSCH GROUP TECHNICAL

SUPPORT.

DISTANCE LEARNING AND TRAINING

COURSES ARE AVAILABLE FROM

WORCESTER, BOSCH GROUP.

THIS BOILER MUST BE INSTALLED BY A GAS

SAFE REGISTERED, COMPETENT PERSON.

FAILURE TO INSTALL CORRECTLY COULD

LEAD TO PROSECUTION.

PLEASE LEAVE THIS GUIDE, THE

INSTALLATION INSTRUCTIONS AND THE

COMPLETED BENCHMARK CHECKLIST

WITH THE USER.

NOTE: THE BENCHMARK CHECKLIST AND

SERVICE INTERVAL RECORD CAN BE

FOUND AT THE REAR OF THE

INSTALLATION, COMMISSIONING AND

SERVICE INSTRUCTIONS.

ABBREVIATIONS USED IN THIS BOOK:

NG - Natural Gas

LPG - Liquid Petroleum Gas

CH - Central Heating

SEDBUK - Seasonal Efficiency of Domestic

Boilers in the United Kingdom

WORCESTER BOSCH:

TECHNICAL: 0844 892 3366

SERVICE: 0844 892 3000

LITERATURE: 0844 892 9800

SALES: 01905 752640

WEBSITE: www.worcester-bosch.co.uk

USER INSTRUCTIONS & CUSTOMER CARE GUIDE

MAINTENANCE ENERGY

SAVING

USING YOUR

APPLIANCE INTRODUCTION

GUARANTEE

CONTENTS

8 716 115 220b (03.2010)

CONTENTS

Dedicated to heating comfort

Thank you for purchasing a Greenstar gas-fired condensing combination boiler manufactured

by Worcester, Bosch Group. The company prides itself on manufacturing boilers to the

strictest quality control standards throughout every stage of production.

Worcester, Bosch Group has led the field in innovative boiler design and performance for

more than 40 years. This heritage means all products are of exceptional quality and proven

reliability.

The Greenstar range in particular is extremely energy efficient, offering you economical

running costs and value for money. It sits in SEDBUK Band A, and is therefore amongst

the top energy rated boilers available.

There is also the reassurance of our no-nonsense 2 years parts and labour guarantee -

backed up by Worcester Total Cover, an optional complete maintenance scheme to keep

your boiler operating at peak condition and efficiency.

To find out more about Worcester, Bosch Group log onto www.worcester-bosch.co.uk .

INTRODUCTION

SAFETY PRECAUTIONS 2

GENERAL INFORMATION 3

GENERAL NOTES 4

USING YOUR APPLIANCE

CONTROLS 6

Access to the controls 7

Access to the filling loop connection 7

OPERATING THE APPLIANCE

Switching the appliance on/off 8

Setting the central heating temperature 8

Controlling central heating 8

Frost protection 9

Controlling the hot water temperature 9

ECO indicator 9

Fault condition 10

MAINTENANCE

MAINTAINING YOUR BOILER 11

FAULT FINDING 12

FAULT OR BREAKDOWN 13

ENERGY SAVING

TIPS ON ENERGY SAVING 14

GUARANTEE

YOUR GUARANTEE 16

GUARANTEE REGISTRATION 17

USER INSTRUCTIONS & CUSTOMER CARE GUIDE

INTRODUCTION

8 716 115 220b (03.2010)

SAFETY PRECAUTIONS

IF YOU SMELL GAS:

DO NOT SMOKE OR STRIKE MATCHES.

DO NOT TURN ELECTRICAL SWITCHES ON OR OFF.

PUT OUT NAKED FLAMES.

OPEN DOORS AND WINDOWS.

KEEP PEOPLE AWAY FROM THE AREA AFFECTED.

TURN OFF THE CONTROL VALVE AT THE METER.

CALL YOUR GAS COMPANY

-OR-

CALL 0800 111 999 NATIONAL GRID EMERGENCY SERVICES.

BOILER OPERATION:

This boiler must only be operated by a responsible adult who has been instructed in,

understands and is aware of the boiler’s operating conditions and effects.

COMBUSTIBLE AND CORROSIVE MATERIALS:

Do not store or use any combustible materials (paper, thinners, paints etc.) inside or within

the vicinity of the boiler.

Chemically aggressive substances can corrode the boiler and invalidate any warranty.

FITTING & MODIFICATIONS

Fitting the boiler, any controls to the boiler and removal of the outer casing may only be

carried out by a competent engineer in accordance with the Gas Safety (Installation and Use)

Regulations.

Flue systems must not be modified in any way other than as described in the Installation

instructions and any misuse or unauthorised modifications to the boiler, flue or associated

components and systems could invalidate the warranty. The manufacturer accepts no liability

arising from any such actions. This does not affect your statutory rights.

SAFETY PRECAUTIONS

USER INSTRUCTIONS & CUSTOMER CARE GUIDE

INTRODUCTION

GENERAL INFORMATION 3

GENERAL INFORMATION

SERVICING

The boiler must be serviced regularly by a competent, qualified person, such as a Worcester

service engineer or alternatively a British Gas or other GAS SAFE registered person.

Always use original spares, to help maintain the economy, safety and reliability of the boiler

and have the Service Record completed in the Benchmark checklist.

NOTE:

HEALTH & SAFETY

The boiler contains no asbestos and no substances used in the construction process that

contravene the COSHH Regulations (Control of Substances Hazardous to Health Regulations

1988).

The Benchmark checklist and service interval record can be found at the rear of

the Installation, Commissioning and Servicing Instructions.

The Benchmark Scheme

Worcester, Bosch Group is a licensed member of the Benchmark Scheme which aims to

improve the standards of installation and commissioning of domestic heating and hot water

systems in the UK and to encourage regular servicing to optimise safety, efficiency and

performance.

Please ensure that the installer has fully completed the Benchmark Checklist on the inside

back pages of the installation instructions supplied with the product and that you have

signed it to say that you have received a full and clear explanation of its operation. The

installer is legally required to complete a commissioning checklist as a means of complying

with the appropriate Building Regulations (England and Wales).

All installations must be notified to Local Area Building Control either directly or through

a Competent Persons Scheme. A Building Regulations Compliance Certificate will then be

issued to the customer who should, on receipt, write the Notification Number on the

Benchmark Checklist.

This product should be serviced regularly to optimise its safety, efficiency and performance.

The service engineer should complete the relevant Service Record on the Benchmark

Checklist after each service.

The Benchmark Checklist may be required in the event of any warranty work and as

supporting documentation relating to home improvements in the optional documents

section of the Home Information Pack.

8 716 115 220b (03.2010)

USER INSTRUCTIONS & CUSTOMER CARE GUIDE

INTRODUCTION

GENERAL NOTES

To get the best from your boiler please read

these instructions carefully.

SEALED HEATING SYSTEMS

This boiler is fitted to a sealed heating system

which is pre-pressurised. Your installer will

advise you of the minimum and maximum

pressure which should be indicated on the

pressure gauge (see page 7).

Check regularly that the pressure is maintained

and contact your installer or maintenance

engineer if a permanent significant drop in

pressure is indicated on the pressure gauge.

If the system loses pressure it should be re-

pressurised and the cause of the fall

investigated.

CENTRAL HEATING SYSTEMS

During the first few hours of operation of the

central heating system, check that all radiators

are being heated evenly. If the top of a radiator

is at a lower temperature than the bottom

then it should be vented by releasing air

through the venting screw at the top of the

radiator. Ask your installer to show you how

this is done.

This boiler is fitted to a sealed system;

repeated venting will reduce the quantity of

water in the system and this must be

replenished for safe and satisfactory operation

of the boiler.

Should water leaks be found in the system or

if excessive venting is required, then a service

engineer must be contacted to inspect the

installation and rectify any fault.

Only additives that are compatible with

aluminium may be used in the system. Any

incompatible additive used will invalidate the

guarantee.

CONDENSATE DRAIN

This is a condensing boiler and the terminal

will, at times give out a plume of water vapour.

This is quite normal.

The boiler also produces quantities of

condensate which is discharged regularly by

a trap within the boiler via a pump and pipe

to drain. This pipe must not be blocked or

altered in any way.

CLEARANCES - SERVICE

Your installer will have provided adequate

space around the boiler for safety and servicing

access. Do not restrict this space with the

addition of cupboards, shelves etc. next to

the boiler.

ROOM THERMOSTAT

A room temperature controller and

programmer should be fitted to control the

central heating. Refer to the instructions

supplied with the thermostat for information

on siting and setting.

THERMOSTATIC RADIATOR VALVES

TRVs should fitted to all but one of the

radiators (or at least those in the sleeping

accommodation). The radiator without the

TRV must be in the same room as the room

thermostat, and must be uncontrolled and

unrestricted. The thermostatic radiator valves

should conform to the requirements of

BS2767:10.

GENERAL NOTES

600mm

15mm

5mm

610mm

1200mm

865mm

8 716 115 220b (03.2010)

USER INSTRUCTIONS & CUSTOMER CARE GUIDE

INTRODUCTION

8 716 115 220b (03.2010) GENERAL NOTES 5

GENERAL NOTES

BOILER CLEARANCES -

UNVENTILATED COMPARTMENT

The diagram opposite shows the minimum

space required to install and service the boiler

inside an unventilated compartment.

* Space required for unventilated areas with

a removable door or panel, but 600mm to a

fixed surface for servicing.

** This space can be reduced to 50mm for

one side only as long as both side clearances

add up to the total of both the side

measurements shown, or more.

Two examples are shown opposite, refer to

the ‘Installation, commissioning and servicing

instruction manual’ for further information.

Do not add cupboards, shelves etc. to restrict

the space around the boiler.

VENTILATION

This is a room sealed boiler and does not

require any air for combustion from inside the

property.

In spite of the requirements of BS 6798 and

BS 5440 there is no need for ventilation

openings to be provided in the compartment

because of the low heat loss from the boiler

casing, if the clearances shown are maintained.

BOILER CLEARANCES -

AIRING CUPBOARD

If the boiler is fitted into an airing cupboard

then the diagram opposite shows the minimum

clearances required around the boiler and

also the clearances for any shelf constructed

above the boiler.

If a compartment is built around the boiler

after installation, then the compartment must

be separated from the boiler space by a non-

combustible partition as described in BS 6798.

WARNING

Do not operate the boiler if the flue terminal

fitted on the outside wall or roof is obstructed

or damaged.

PUMP ANTI-SEIZURE

If there has been no heating demand for 24

hours, the boiler will run the system pump for

a few seconds. This is to reduce the possibility

of pump seizure during long periods of

inactivity which are usually more frequent

during the summer months.

25mm 100mm

200mm

100mm

25mm

100mm

1050mm

625mm 800mm

800mm

50mm

100mm**

200mm*

900mm

800mm

USER INSTRUCTIONS & CUSTOMER CARE GUIDE

USING YOUR

APPLIANCE

8 716 115 220b (03.2010)

CONTROLS

A - MASTER SWITCH FOR ON/OFF

B - MAINS ON/OFF INDICATOR + FAULT DIAGNOSTIC LIGHT

C - CENTRAL HEATING TEMPERATURE CONTROL

D - BURNER ON INDICATOR LIGHT (GREEN)

E - FAULT RESET BUTTON

F - SERVICE BUTTON

G - DOMESTIC HOT WATER TEMPERATURE CONTROL

H - ECO BUTTON

I - SYSTEM PRESSURE GAUGE

J - POSITION FOR OPTIONAL PROGRAMMER

K - DISPLAY

L - CENTRAL HEATING BOOST BUTTON

M- NOT USED

TO ACCESS THE CONTROLS

Pull the centre top of the cover panel to

allow the cover to open.

TO ACCESS THE FILLING LOOP

CONNECTION

Pull the front panel away from the boiler

and lift up.

USING THE FILLING LOOP

Remove the Tank drain valve cap.

Connect the filling link between the Flow

valve and the Tank drain valve.

Open the Tank drain valve.

Open the Flow valve and monitor the

pressure on the Control panel pressure

gauge.

When the pressure reaches approximately

1.5 bar close the Flow and Tank drain

valves.

Remove the filling loop.

Repace the Tank drain valve cap.

USER INSTRUCTIONS & CUSTOMER CARE GUIDE

USING YOUR

APPLIANCE

8 716 115 220b (03.2010) CONTROLS 7

CONTROLS

LIFT

Filling

Loop

connection

PULL

CONTROLS

COVER

Flow valve

Tank drain

valve

USER INSTRUCTIONS & CUSTOMER CARE GUIDE

USING YOUR

APPLIANCE

8OPERATING THE APPLIANCE 8 716 115 220b (03.2010)

OPERATING THE APPLIANCE

SWITCHING THE APPLIANCE ON/OFF

Switching on

Switch on the appliance by pressing the

master switch.

The indicator light shows blue

• The boiler runs for 15 minutes at minimum

heating output to fill the condensate trap, the

display (K) alternates between ‘-II-’ and the

central heating flow temperature. This occurs

every time the mains supply has been interrupted.

Switching off

Switch off the appliance by pressing the

master switch. The blue indicator light goes

out.

SETTING THE CENTRAL HEATING

TEMPERATURE

Turn the central heating temperature

control to the desired level, between 35°C

and 88°C.

When the burner is lit, the green indicator

light underneath the on/off switch is

illuminated.

CONTROLLING CENTRAL HEATING

Set the timer to the correct time.

Set room thermostat to the desired room

temperature.

Set the thermostatic radiator valves to the

desired settings.

*---

1---

2---

3---

4---

5---

6---

Max ---

OFF

35 ºC

40 ºC

50 ºC

65 ºC

75 ºC

85 ºC

88 ºC

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