Widex REAL RE-19 Manuel utilisateur

User’s instructions

The REAL™ Series

RE-19

Behind-the-ear

The hearing aid, ear-set and accessories shown in these

instructions may not look the same as the ones you

have. We furthermore reserve the right to make any

changes considered necessary.

Hearing aids, their accessories and batter-

ies should not be disposed of with normal

household waste. Please consult your na-

tional Widex distributor for advice on how

to dispose of these items.

Contents

Thank you…...........................................4

The hearing aid........................................5

Right/left identification ............................... 6

The battery........................................... 7

Inserting the battery .............................. 8

Low battery indication ............................ 9

Turning the hearing aid on and off . . . . . . . . . . . . . . . . . . . 11

Placing the hearing aid and earmould . . . . . . . . . . . . . . . 13

Removing the hearing aid and earmould . . . . . . . . . . . . . 14

Possible start-up settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Automatic volume adjustment . . . . . . . . . . . . . . . . . . . . . . . 16

Fine tuning volume..................................17

Listening programs ..................................19

Switching between the listening programs . . . . . . . 21

Using a telephone ...................................22

Cleaning ............................................23

The hearing aid ..................................24

The microphone openings . . . . . . . . . . . . . . . . . . . . . . . 25

The earmould....................................26

Changing the tubing.................................28

Caring for your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Good advice..........................................31

Accessories...........................................34

Audio input .........................................34

FM systems..........................................36

In case of malfunction.................................37

Your hearing aid ......................................39

Thank you…

…for choosing a Widex hearing aid.

Your hearing aid is a sophisticated instrument that can

be adjusted to your requirements in consultation with

your hearing care professional.

All illustrations in this booklet

show a right-ear hearing aid.

Unless otherwise stated, the

same principles apply to the left

ear.

We hope you will be pleased with your new Widex

hearing aid.

The hearing aid

The illustration below shows the hearing aid and ear-

set. The ear-set consists of tubing and an earmould.

1. Microphone cover giving access to the

microphone openings, where the sound enters

the hearing aid.

2. Volume control for fine tuning of volume is

available on some models.

3. Program button

4. On/off switch

5. Battery drawer with nail grip for easy opening

6. Integrated earhook

7. Tubing

8. Earmould

9. Sound bore

10. Relief vent for ventilation of the ear canal

Important

Please read this booklet carefully before you start

using your hearing aid.

Right/left identification

If you wear hearing aids on both ears, the hearing aids

can be provided with coloured marks (red mark = right

and blue mark = left).

The arrow shows the position

of the identification mark.

The battery

We recommend Zinc Air batteries. Use a size 13 bat-

tery for your hearing aid.

To obtain replacement batteries, please consult your

hearing care professional. It is important to take note of

the expiry date and the recommendations regarding dis-

posal of used batteries on the battery pack. The battery

life will depend on a number of factors, such as the set-

ting of your hearing aid, how many hours you use it daily

and the listening environments in which you use it.

Inserting the battery

Before inserting a new battery in the

hearing aid, remember to remove

the adhesive tab. Once the tab has

been removed, the battery will start

functioning after a few seconds. Do not use batteries

on which there is a sticky residue from the tab or other

unwanted substance.

1. Use the nail grip to swing open the battery drawer.

2. Place the battery so that the plus (+) sign of the

battery faces upwards.

3. You can use the provided battery magnet to steer

the battery into place.

If the battery drawer does not close easily, the battery

is incorrectly inserted.

Low battery indication

If you hear four rapid beep-tones while wearing your

hearing aid, it is an indication that the battery is nearly

exhausted. Once the battery is totally exhausted, the

hearing aid will be completely silent. Exactly how long

the hearing aid will function after the low battery indi-

cation varies from one case to another. We recommend

that you always have a spare battery with you.

If you wish to have the beep-tone function disabled,

please consult your hearing care professional.

Never leave an exhausted battery in the hearing aid.

Exhausted batteries may leak, damaging the hearing

aid. When changing battery, it is a good idea to hold

the hearing aid over a table.

10 11

The hearing aid may be provided

with a battery drawer lock. This lock

can be a good choice if the hearing

aid is worn by a child. The tool used

to open the lock is the small screw-

driver included in the cleaning ac-

cessories.

The lock is opened by push-

ing it to the right and then

downward with the tool in

one movement as illustrat-

ed.

Turning the hearing aid on and off

The battery drawer is placed at the bottom of the hear-

ing aid. The battery drawer also functions as the on/off

switch.

1. Push the switch upwards to turn the hearing aid on.

If you have just turned off the hearing aid, wait at

least three seconds before turning it on again.

2. Push the switch downwards to turn the hearing aid

off.

3. The word “OFF” is clearly visible on the switch when

the hearing aid is turned off.

1. 2. 3.

12 13

Placing the hearing aid and earmould

1. Insert the earmould in the ear canal while holding

the lower part of the tubing.

2. It may help to pull the outer ear backwards and

upwards with the opposite hand.

3. Place the hearing aid behind the ear, so that the

earhook of the hearing aid rests comfortably on the

ear, close to your head.

1. 2.

The hearing aid can be set to produce a beep-tone

when turned on.

Please remember to switch the hearing aid off when it

is not in use. Remove the battery if the hearing aid will

not be used for several days.

14 15

Removing the hearing aid and earmould

1. Remove the hearing aid from its position behind

the ear.

2. Carefully pull the earmould out of the ear canal,

while holding the lower part of the tubing.

If it is difficult, you can try to move the earmould care-

fully from side to side while pulling it out. It may also

help to pull the outer ear backwards and upwards with

the opposite hand.

1. 2.

Possible start-up settings

The hearing aid can be set to start up in two different

ways:

• In the standard start-up setting the hearing aid

minimises whistling while it is being placed on the

ear.

• The alternative is a setting where the hearing aid

whistles slightly while you place it on the ear.

Together with your hearing care professional you can

choose the start-up setting that suits your needs best.

16 17

Automatic volume adjustment

The hearing aid volume is adjusted automatically in ac-

cordance with your sound environment.

Important

Your hearing aid is a powerful instrument. Do not

use it at uncomfortably high volume levels for

prolonged periods of time – it might damage your

hearing.

If the volume in your hearing aid is generally too

loud or too weak, or if the reproduced sounds are

distorted, or you would like any further information,

consult your hearing care professional.

Fine tuning volume

Your hearing aid may be provided with a volume con-

trol, shaped like a small lever.

Push the lever upwards to gradu-

ally raise the automatically set

volume.

Push the lever downwards to

gradually lower the volume.

Each time you operate the volume control, you will

hear a beep-tone unless you have chosen to have the

tone indication deactivated. When you raise the vol-

ume, you will hear a higher beep-tone for each step the

volume is raised. When you lower the volume, you will

hear a deeper beep-tone for each step the volume is

lowered. When the maximum or minimum adjustment

level is reached, a steady tone will sound.

18 19

To turn off the sound completely:

• Keep pressing the volume control lever downwards

after the steady tone has sounded.

To turn the sound on again:

• Press the lever upwards or

• Change listening program or

• Turn the hearing aid off, wait 3 seconds and turn it

on again.

Any adjustment of the volume setting will be cancelled

when your hearing aid is turned off.

If you wish to have the volume control disabled, please

consult your hearing care professional.

Listening programs

Your hearing aid may be provided with up to three lis-

tening programs intended for specific listening situa-

tions.

At the back of this booklet your hearing care profes-

sional can list the listening programs that are available

in your hearing aid. If your needs change over time, the

combination of listening programs can be changed.

You can choose from the following programs:

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