Western Digital My Book Studio Manuel utilisateur

External Desktop

My Book®

User Manual

My Book User Manual

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning

this product. Most technical support questions can be answered through our knowledge base

or email support service at http://support.wdc.com. If the answer is not available or if you prefer,

please contact WD®at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This 30-

day period starts on the date of your first telephone contact with WD Technical Support. Email

support is free for the entire warranty period and our extensive knowledge base is available 24/

7. To help us keep you informed of new features and services, remember to register your

product online at http://register.wdc.com.

Accessing Online Support

Visit our product support website at http://support.wdc.com and choose from these topics:

• Downloads—Download drivers, software, and updates for your WD product.

• Registration—Register your WD product to get the latest updates and special offers.

• Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and

data recovery information.

• Knowledge Base—Search by keyword, phrase, or answer ID.

• Installation—Get online installation help for your WD product or software.

• WD Community—Share your thoughts and connect with other WD users.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and

system software versions available.

North America Asia Pacific

English 800.ASK.4WDC Australia 1 800 42 9861

(800.275.4932) China 800 820 6682/+65 62430496

Spanish 800.832.4778 Hong Kong +800 6008 6008

India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)

011 26384700 (Pilot Line)

Europe (toll free)* 00800 ASK4 WDEU Indonesia +803 852 9439

(00800 27549338) Japan 0120 994 120/00531 65 0442

Korea 02 703 6550

Europe +31 880062100 Malaysia +800 6008 6008/1 800 88 1908/+65 62430496

Middle East +31 880062100 Philippines 1 800 1441 0159

Africa +31 880062100 Singapore +800 6008 6008/+800 608 6008/+65 62430496

Taiwan +800 6008 6008/+65 62430496

* Toll free number is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,

Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

MY BOOK

USER MANUAL

TABLE OF CONTENTS – iii

Table of Contents

WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Operating System Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Disk Drive Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Power/Activity LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

USB 3.0 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Kensington® Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Registering the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 Connecting the Drive and Getting Started . . . . . . . . . . . . . . . . . . . . . . 5

Connecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Getting Started with the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Getting Started Without the WD SmartWare Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3 WD SmartWare Software Functional Overview . . . . . . . . . . . . . . . . . . 13

Home Tab Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Backup Tab Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Retrieve Tab Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Settings Tab Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Help Tab Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4 Securing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Password Protecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Unlocking the Drive with the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Unlocking the Drive Without the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Changing Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Turning Off the Drive Lock Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

5 Backing Up Your Computer Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

How the Backup Function Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Backing Up Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

MY BOOK

USER MANUAL

TABLE OF CONTENTS – iv

6 Retrieving Backed Up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

How the Retrieve Function Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Retrieving Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

7 Managing and Customizing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . 41

Using the WD Quick View Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Opening the WD SmartWare Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Checking Drive Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Monitoring Icon Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Safely Disconnecting the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Customizing Your Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Registering the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Checking Drive Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Setting the Drive Sleep Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Erasing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Enabling the Backup and Retrieve Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Restoring the WD SmartWare Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . 50

8 Managing and Customizing the Software . . . . . . . . . . . . . . . . . . . . . . 51

Specifying the Number of Backup Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Specifying a Different Retrieve Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Uninstalling the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

9 Using the Drive with a Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Reformatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Restoring the WD SmartWare Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Connecting the Drive and Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Enhancing Performance with WD +TURBO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Installing the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

The WD SmartWare Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Using the WD Quick View Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Opening the WD SmartWare Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Checking Drive Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Safely Dismounting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Unlocking the Drive with the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Unlocking the Drive Without the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Uninstalling the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Installing, Partitioning, and Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

MY BOOK

USER MANUAL

TABLE OF CONTENTS – v

A Installing the SES Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Installing on Windows XP Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Installing the Driver Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Installing the Driver Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Installing on Windows Vista Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Installing the Driver Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Installing the Driver Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Installing on Windows 7 and Windows 8 Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

B Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . 80

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

ICES/NMB-003 Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

CE Compliance for Europe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

GS Mark (Germany only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

KC Notice (Republic of Korea only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Environmental Compliance (China). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Warranty Information (All Regions Except Australia/New Zealand) . . . . . . . . . . . . . . . . . . 81

Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Warranty Information (Australia/New Zealand) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

MY BOOK

USER MANUAL

ABOUT YOUR WD DRIVE – 1

About Your WD Drive

Welcome to your My Book®external hard drive, an elegant, high-capacity storage

solution for all the chapters of your digital life. Our latest edition features visual, easy-to-

use, automatic, continuous backup software and drive lock security protection.

WD's best-selling My Book USB external hard drive features WD SmartWare™ software

that backs up your data automatically and continuously, shows your backup as it

happens, and brings back lost files effortlessly.

This chapter includes the following topics:

Features

Kit Contents

Optional Accessories

Operating System Compatibility

Disk Drive Format

Physical Description

Registering the Drive

Handling Precautions

Features

Major features of the My Book drive include:

Dual USB 3.0 and USB 2.0 interface—A single drive with universal compatibility today

and next-generation speed for tomorrow. Use it with USB 2.0 now and step up to USB

3.0 speed when you are ready.

Up to 3x faster transfer rates—When connected to a SuperSpeed USB 3.0 port, this

drive lets you access and save files up to 3 times faster than USB 2.0. Transfer a full-

length HD movie in just 3 minutes instead of 13 minutes.*

*Performance may vary based on user’s hardware and system configuration.

Massive capacity—With up to 4 TB capacity, there is plenty of room to store and

protect your precious memories and important files.

WD SmartWare software—You are in control of your backup. Install all the features,

select just the components you need, or if you prefer, choose not to use the software at

all.

Automatic, continuous backup—Works quietly in the background to protect your data

using minimal PC resources. Whenever you add or change a file it is instantly backed up.

Password protection for privacy—Gain peace of mind knowing that your data is

protected from unauthorized access with password protection and encryption.

WD quality inside and out—For over 20 years, millions of people worldwide have

trusted their data to WD hard drives. We are successful because we understand the

importance of your data and our first concern is keeping that data safe.

MY BOOK

USER MANUAL

ABOUT YOUR WD DRIVE – 2

Kit Contents

As shown in Figure 1, your My Book disk drive kit includes the following:

• My Book external hard drive

• WD SmartWare software (included on the drive)

• USB cable

• AC adapter

• Quick Install Guide

Optional Accessories

For information about optional accessories for WD products, visit:

Operating System Compatibility

Your My Book drive and the WD SmartWare software are compatible with the following

operating systems:

Important: For the latest WD product information and news, visit our website at

http://www.westerndigital.com. For the latest software, firmware, and product

documentation and information, go to http://support.wdc.com/downloads.

Figure 1. My Book Drive Kit Components

US http://www.shopwd.com or http://www.wdstore.com

Canada http://www.shopwd.ca or http://www.wdstore.ca

Europe http://www.shopwd.eu or http://www.wdstore.eu

All others Contact WD Technical Support in your region. For a list of Technical Support

contacts, visit http://support.wdc.com and see Knowledge Base answer

ID 1048.

Windows®Mac OS X

• Windows XP

• Windows Vista®

• Windows 7

• Windows 8

• Leopard

• Snow Leopard

• Lion

• Mountain Lion

My Book DriveAC Adapter

Quick Install Guide

USB Cable

MY BOOK

USER MANUAL

ABOUT YOUR WD DRIVE – 3

Compatibility can vary, depending on hardware configuration and operating system.

For highest performance and reliability, always install the latest updates and service

pack (SP). For Windows computers, go to the Start menu and select Windows Update.

For Mac computers, go to the Apple menu and select Software Update.

Disk Drive Format

Your My Book drive is preformatted as a single NTFS partition for compatibility with all

updated Windows operating systems. If you want to use the drive with a Mac computer,

see “Reformatting the Drive” on page 54 and “Troubleshooting” on page 69.

Physical Description

As shown in Figure 2, the My Book drive has:

• A power/activity indicator on the front

• The power connector and button, interface port, and a security slot on the back

Power/Activity LED

The power/activity LED shows the drive’s power state and activity as follows:

Figure 2. My Book Drive

LED Appearance Power State/Activity

On steady Idle

Fast flashing, approximately 3 times per second Activity

Slow flashing, approximately every 2.5 seconds System standby

Power/Activity LED

Security Slot

USB 3.0

Power Connector

Power Button

MY BOOK

USER MANUAL

ABOUT YOUR WD DRIVE – 4

Power Button

Use the power button to safely power down the drive and avoid data loss or damage to

the drive. The power button only works when the WD SmartWare software is installed on

your computer.

Note: If you disconnect the drive after using the power button to turn it off, when

you reconnect it to your running computer, the drive automatically powers

on. If you leave the drive connected to your computer after using the

power button to turn it off, you must press the power button again to turn

it back on.

USB 3.0 Interface

Super-Speed USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward-

compatible with USB 2.0. Connection to a USB 2.0 port transfers data at the port

speed—up to 480 Mb/s.

Kensington® Security Slot

For drive security, the Kensington security slot accepts a standard Kensington security

cable (sold separately). For more information about the Kensington security slot and

available products, visit www.kensington.com.

Registering the Drive

Always register your My Book drive to get the latest updates and special offers. You can

easily register your drive using the WD SmartWare software, as described in “Registering

the Drive” on page 44. Another way is to register online at http://register.wdc.com.

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking

and installation. Rough handling, shock, or vibration can damage drives. Always observe

the following precautions when unpacking and installing your external storage product:

• Do not drop or jolt the drive.

• Do not move the drive during activity.

• Do not use this product as a portable drive.

• To allow proper ventilation, do not block any of the drive enclosure’s air slots.

MY BOOK

USER MANUAL

CONNECTING THE DRIVE AND GETTING STARTED – 5

Connecting the Drive and Getting Started

This chapter provides instructions for connecting the drive to your computer and

installing WD SmartWare software. It includes the following topics:

Connecting the Drive

Getting Started with the WD SmartWare Software

Getting Started Without the WD SmartWare Software

Connecting the Drive

1. Depending on your region, if required, change the power adapter as follows:

2. Turn on your computer.

3. Connect the My Book drive as shown in Figure 3.

Figure 3. Connecting the My Book Drive

Installing Installing Removing

Removing

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