6CELL PHONE SIGNAL BOOSTER
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Troubleshooting
Fixing Red Light Issues
This section is only applicable if the ooster light is red and you are
not experiencing the desired signal boost. After each step, always un-plug and
re-plug the power supply so the ooster can update the signal reading. Always
un-plug and re-plug from a power strip NEVER from the Booster.
1 Unplug the ooster’s power supply from the power strip.
2 Verify the ooster faces in the same direction as the ntenna.
3 Tighten all cable connections.
4 Relocate the ooster and ntenna further from each other.
5 Plug power supply back into power strip.
6 Monitor the indicator lights on your ooster. If, after 15 seconds of ‘power on’
a red light appears, repeat above ‘Troubleshooting’ steps 1-5. Note: Parallel
separation of the ooster and ntenna typically requires a shorter separation
distance than perpendicular separation. If possible, try placing the ntenna
directly in front of the location of the ooster. A combination of vertical and
horizontal separation distance also works to increase system gain.
7 If you are having any difficulties while testing or installing your ooster, contact
our weBoost Customer Support team for assistance at support.weboost.com
or contact 866.294.1660.
Fixing Orange Lights Issues
This section is only applicable if the ooster light is orange and you are
not experiencing the desired signal boost. Orange light indicates there is a cell
tower is close by.
1 Unplug the Booster’s power supply from the power strip.
2 Redirect the ooster to point in another direction. Typically, we recommend
turning the ooster 5-10 degrees at a time.
3 Plug power supply back into power strip.
4 Monitor the indicator lights on your ooster. If, after 15 seconds of ‘power on’, a
solid orange light appears, repeat above ‘Fixing Orange Lights Issues’ steps 1-3.
