Watchguard WGSMSC Manuel utilisateur

You deserve to feel safe, secure & protected™

Thank you for purchasing a Watchguard™ IP & SMS Alarm Communicator

This Quick Start Guide covers basic setup, installation and use of your communicator.

The WGSMSC is an IP and SMS alarm communicator with battery backup. It is

compatible with most contact ID alarm panels. The communicator is able to send

contact ID alarm events via SMS over the mobile network to up to 5 mobile devices. It

can simultaneously communicate via IP (3G, 4G, Ethernet) to a compatible monitoring

centre. Separately, the WGSMSC also supports PSTN pass-through.

IP & SMS Alarm Communicator

Quick Start Guide

Models: WGSMSC

Included Components

1 x WGSMSC Alarm Communicator Module

1 x 4G antenna

1 x USB cable

1 x DC adapter

1 x CD-ROM with conﬁguration software

Rev. 1.1

WGSMSC Quick Start Guide

1. Using the WGSMSC as an SMS Communicator

1.1 Usage Overview

1.2 Installation Requirements

1.3 Product Diagram

9~36VDC In:

Power input

Alarm Panel:

Alarm panel

connection

Land Line:

Land line

connection

OC Output:

OUT1 - 1st output, OC type

COM - General terminal

OUT2 - 2nd output, OC type

USB Port:

Connect to PC for conﬁguration

Indicator Lights:

1. SMS Signal

Blinking every 0.5s - Registering network

Blinking every 1.0s - Normal signal

2. Power Supply

Blinking every 1.0s - Battery charging

On - Battery fully charged

Oﬀ - No power from battery or adapter

3. GPRS Data

Blinking every 1.0s - Transferring GPRS data

4. Ethernet

Blinking - Transferring GPRS data

On - Connected to server

ANT:

Included antenna connects here

Ethernet:

Network cable connection

Before installation, ensure the following are accounted for:

• One installed and active alarm panel (Watchguard™ WGAP864 recommended)

• One PC / laptop for communicator conﬁguration via USB

• One active SIM card for SMS communication

• Mobile network connection

This section covers how to set up the WGSMSC for use as an SMS alarm communicator. In this conﬁguration, the communicator

can notify up to 5 users via SMS for events such as alarm activation and power loss. This turns your alarm into a self monitored

alarm system that can be used inline with your monitoring service.

In this section, learn how to connect and conﬁgure your communicator via PC, set up which mobile numbers the communicator

contacts, alarm events and messages sent in response and how to connect the communicator to the alarm panel.

Fig. 1.3.1: WGSMSC diagram & connections

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1.4 Conﬁguration via PC

The WGSMSC is primarily conﬁgured via PC-USB connection with the included conﬁguration software. The communicator can

also be re-conﬁgured to an extent by SMS commands after initial setup is complete.

1.4.1 Connecting the WGSMSC to the PC

1. Power on the WGSMSC with the included adapter and connect it to the

PC via the included USB cable.

2. Insert the included CD-ROM and copy GSM 3G 4G Ethernet

CommunicatorK5SV1.1.exe from the .zip onto the PC.

3. Launch the program. It will open to the Basic Information tab by

default.

4. At the top right of the conﬁguration software, select a Com Port (eg. COM1) and press “Open Com”to conﬁrm.

1.4.2 Password Settings

1. Change the default SMS password, under “K5 Password”. For future

reference, write down this password in the provided box, as it is

necessary for conﬁguration via SMS.

2. If the SIM card being used for your WGSMSC has a PIN security code,

enter that under“Simcard PIN Code”.

3. Account Number isn’t important for now and can be left as it is.

Fig. 1.4.1: WGSMSC Conﬁguration Software - Basic Information Tab

SMS Password

WGSMSC Quick Start Guide

1.4.4 SMS Message Settings

Now that mobile numbers and alarm events have been conﬁgured, SMS

messages can be conﬁgured to send messages correspoding to alarm

partitions/zones.

1. After saving all changes, select the “SMS Message” tab.

2. Enter each alarm partition and zone to be used for SMS alerts.

3. Enter appropriate names for each alarm zone. These names are used

in SMS alert messages - if no name is entered, the message will be in

illegible code. (Pictured example: SMS alerts for 8 diﬀerent alarm zones in

the same partition, with each area and sensor type covered.)

4. Save all changes with the “Save Settings”button.

1.4 Conﬁguration via PC (continued)

1.4.3 Mobile Alarm Settings

1. Add up to 5 mobile numbers to contact. These are the numbers that will receive SMS messages when the selected alarm

events are activated.

2. Check the notiﬁcation events that you wish to be alerted of via SMS (Refer to Fig. 1.2.4.). Alarm and DC Loss are recommended.

3. Save all changes with the “Save Settings”button.

Fig. 1.4.2: Alarm Events

Alarm Event Situation

Alarm

Contact ID Protocol Events Codes

Supervision

Trouble

Open

Bypass

Test

GPRS Fail GPRS message transmission failure

DC Loss External DC power lost

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1.5 Alarm Panel Connnection

Now that the communicator has been fully conﬁgured, it’s ready to be connected to the alarm panel. For this section, the

Watchguard™ Professional 8 Zone Alarm Panel (WGAP864) will be used as an example.

1. Unplug the communicator from the PC, then unscrew and open the alarm panel.

2. Insert the SIM card into the SIM slot.

3. Connect the communicator in-line with your alarm panel (refer to Fig. 1.4.4).

4. For testing purposes, if you have a monitoring centre, do NOT connect the RJ11 cable yet.

5. Attach the included external antenna to the ANT socket of the communicator.

6. Connect the communicator to a 9~36VDC power supply to turn it on.

Plug In 8 Zone Expander - WGAP864EXP816

9 • • • •

•

10 11 12 13 14 15 16

+ - D+ • •+ -+16V

AC x

-+ - D- 1 2 3 4 •5 6 •7 •P

5 4 3 2 1

PROG OUTPUTS

ZONE

ZONESIRENAUX 12V KEYPAD ZONE ZONE ZONE ZONE PHONE LINE

Voice Module

WGAPX64VM

ZONE ZONE ZONE

WGAP864

OP/1 1 Sec Pulse

Arm/Disarm

OP/2 Relay Control

9 36V

Alarm

Panel

Land

Line USB

OC O/P

1 C 2

Fig. 1.5.1: WGAP864 Alarm Connection Example

WGAP864 alarm configuration: (Must set up these figures otherwise it won't send SMS)

- Location 46, Data 1 = ON (Y)

- Location 51 = Report Centre Telephone number (If no reporting centre, any number is okay)

- Location 61 = 4-digit report centre account code. (If no reporting centre, enter any 4-digit non-zero numbers.)

*** If 0000 is used, SMS function is disabled.

Installers Must Read

WGSMSC Quick Start Guide

1.6 Testing

The communicator will now be tested to ensure it powers on correctly, GSM connection is established, alarm events are

functioning properly and SMS messages are being received.

1. Conﬁrm the power light is turned on.

a. Steady on - Unit is on and internal battery is charged

b. Flashing 1s - Unit is on and battery is charging

c. Oﬀ - No power connected and battery isn’t providing power

2. Conﬁrm the GSM indicator moves from 0.5s ﬂashing (registering to network) to 1s ﬂashing (connection to network). If it is

not, ensure the following:

a. The SIM card has been properly inserted.

b. The inserted SIM card is activated.

c. The GSM antenna is properly connected and within range.

4. Conﬁrm the alarm communicator is functional by testing an alarm event. The communicator should not be connected to

the landline for this step, or it could send a false alarm to your monitoring station.

a. Arm your alarm.

b. Trigger a known zone.

c. Wait to receive an SMS notiﬁcation to your programmed phone(s) (This

may take up to 1 minute depending on telephone carrier and signal

strength Ensure the mobile phone also has adequate reception to receive

SMS).

d. Once you’ve successfully received the SMS message, if you require

use of landline for connection to monitoring centre, connect it to the

communicator via Landline RJ11 port.

2. Using the WGSMSC as a Contact ID (Ethernet/3G/4G) Communicator

2.1 Usage Overview

The WGSMSC can also be used as a Contact ID to IP communicator, establishing a connection to your monitoring station via

Ethernet, 3G and/or 4G connection. This is useful for buildings that have adopted NBN and those that no longer have access to

a direct phone line connection.

1.2 Monitoring Station Requirements

To use the WGSMSC communicator with a monitoring station, the monitoring station must have support for SIA DC09 protocol

support.

For details on how to connect your WGSMSC for monitoring stations, and for assistance in ﬁnding

compatible monitoring stations, call us at +61 2 45452598

Visit www.watchguardsystems.com 7

3. SMS Command Reference

3.1 SMS Command Overview

SMS commands can be sent to the SIM card of the WGSMSC for remote conﬁguration.

Note: Using the PC conﬁguration software is always recommended, when possible.

• All SMS commands must be fully CAPITALISED.

• Examples and Return SMS Message are for reference only; these will vary according to your own conﬁgurator setup.

• Password below is the default password (1234), replace this with the password you set in 1.4.2 Basic Information Settings.

SMS Command Return SMS Message

- SMS Format Error, Please check Caps Lock in Command!

SMS Command Return SMS Message

[CURRENT PASSWORD]+P+[NEW PASSWORD]

Example: 1234P4321 4321, This is the New Password, please remember it carefully.

SMS Command Return SMS Message

[PASSWORD]+EE

Example: 1234EE

Model: WGSMSC

Version: V 1.00 2018-04

IMEI: 867965029050313

GSM Signal Value: 30

Action SMS Command Return SMS Message

Set mobile phone numbers [PASSWORD]+A+[SERIAL#]+T+[PHONE#]

Example: 1234A3T13570810254

Tel1: ---

Tel2: ---

Tel3: 13570810254

Tel4: ---

Tel5: ---

List all numbers [PASSWORD]+A

Example: 1234A

Tel1: [PHONE#]

Tel2: [PHONE#]

Tel3: [PHONE#]

Tel4: [PHONE#]

Tel5: [PHONE#]

Delete existing number [PASSWORD]+A+[SERIAL#]

Example: 1234A3

Tel1: [PHONE#]

Tel2: [PHONE#]

Tel3: ---

Tel4: [PHONE#]

Tel5: [PHONE#]

3.1.1 SMS Command Error

This error shows up when an invalid SMS format is sent. Double-check your password and command and try again.

3.1.2 Change Password

This code changes the communicator’s SMS password.

3.1.3 Device Information

Refer to communicator speciﬁcations, current version, etc.

3.1.4 SMS Notiﬁcation Numbers

Program the 5 mobile numbers for SMS notiﬁcation

WGSMSC Quick Start Guide

Action SMS Command Return SMS Message

Set the name of the OC outputs [PASSWORD]+DO+[SERIAL#]+T+[NAME]

Example: 1234DO1TOutput 1 for Arm. DO1: rename: Output 1 for Arm.

Check all OC outputs [PASSWORD]+DO+[SERIAL#]

Example: 1234DO1 DO1: Output 1 for Arm.

Delete existing OC output [PASSWORD]+DO+[SERIAL#]+DEL

Example: 1234DO1DEL DO1: Output 1 for Arm.

Switch relay on [PASSWORD]+DOC+[SERIAL#]

Example: 1234DOC12

DO1: ON

DO2: ON

Switch relay oﬀ [PASSWORD]+DOO+[SERIAL#]+DEL

Example: 1234DOO12

DO1: OFF

DO2: OFF

Check current status [PASSWORD]+DOE

Example: 1234DOE

DO1: ON/OFF

DO2: ON/OFF

---

Set pulse output time

[PASSWORD]+DOP+[SERIAL#]+[PULSETIME]

Example: 1234DOP130

(Time is in seconds, max. 9999s)

DO1 Pulse Output Time: 30S

Check pulse output time [PASSWORD]+DOT+[SERIAL#]

Example: 1234DOT1 DO1 Pulse Output Time: 30S

Pulse output control [PASSWORD]+DOP+[SERIAL#]

Example: 1234DOT1

Action SMS Command Return SMS Message

IP settings [PASSWORD]+IP+[IP ADDRESS]+P+[PORT#]

Example: 1234IP183.12.162.70P4005

Server: 182.12.162.70

Port: 4005

Check IP settings [PASSWORD]+IP

Example: 1234IP

Delete existing IP settings [PASSWORD]+IPDEL

Example: 1234IPDEL

Action SMS Command Return SMS Message

GPRS settings [PASSWORD]+AP;[APN];[USERNAME];[IP P/W]#

Example: 1234APeverywhere;esecure;password# APN: everywhere

User Name: esecure

Password: password

Check GPRS settings [PASSWORD]+AP

Example: 1234AP

Delete existing GPRS settings [PASSWORD]+APDEL

Example: 1234APDEL

3.1.5 Program OC Outputs

Program alarm system OC outputs.

Note: Except for pulse output time, multiple serial numbers can be conﬁgured at once. Eg. 12 means 1st output and 2nd output.

3.1.6 Program GPRS IP Server & Port

Note: Only the 1st server IP can be programmed via SMS commands. Program the 2nd server IP via PC conﬁgurator.

3.1.7 GPRS Data Settings

v04042018

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3.1 SMS Command Overview (continued)

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