Vortex 851R Manuel utilisateur

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User Guide for Vortex 851R printer (R13)
28-May-2014

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Copyri ht statement
© 2013 RTI Digital, This document, attachments, and information contained herein are the
confidential and proprietary property of RTI Digital and their suppliers. As such, this document,
attached files, and information contained herein are su ject to all nondisclosure and proprietary
information agreements currently in effect with your organization. Copies of this document, any
portion of this document, or attachments may not e transmitted or disclosed to any third party
without the prior written permission of RTI Digital.
© 2013 RTI Digital All content is the confidential property of, or licensed to, RTI Digital (“RTID,”
“we,” or “us”) and is protected under Hungarian and Foreign copyright, trademark and other
intellectual property laws.

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Contents
Copyright statement ...................................................................................................................... 2
1. Introduction .......................................................................................................................... 7
1.1. Introduction to MemjetR print technology ............................................................................. 7
2. Printer parts and their functions ................................................................................................. 9
2.1. Printer ................................................................................................................................. 9
2.2. Print engine ......................................................................................................................... 9
2.3. Printhead ........................................................................................................................ 9
2.4. Printhead Cartridge Dock .................................................................................................... 9
2.5. Print Mechanism .......................................................................................................... 10
2.6. Cutter ................................................................................................................................ 10
2.7. Ink Cartridges .................................................................................................................... 11
2.8. Ink Connection Ports ......................................................................................................... 13
2.9. Ink Delivery System (IDS) .................................................................................................. 13
2.10. Bulkhead Assem ly ......................................................................................................... 13
2.10. Maintenance Module ................................................................................................ 15
2.12.1. Wiper station ............................................................................................................ 17
2.12.2. Printing platen ........................................................................................................... 17
2.12.3. Capping/spittoon station ............................................................................................ 18
2.12.4. Printhead servicing events ..................................................................................... 18
2.13. Print Zone ........................................................................................................................ 18
2.14. On oard Print Engine Controller (OmniPEC) and Main Board ............................................ 18
2.15. The Control System.......................................................................................................... 19
3. Installing the Printer ............................................................................................................ 20
3.1. Choose a location .............................................................................................................. 20
3.2. Unpacking and Setup ........................................................................................................ 20
3.3. Checking the contents .................................................................................................. 20
3.4. Connecting the Vortex 851R .......................................................................................... 21
3.5. Setting up the Printer .................................................................................................... 23
3.5.1 Maintenance Module (MM) ......................................................................................... 23
3.5.2 Installing Ink Cartridges ............................................................................................... 25
3.5.3. Installing the Printhead ............................................................................................... 26
3.5.5. Media Handling .......................................................................................................... 32
3.6. Connect the printer to a computer .................................................................................... 33

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3.6.1. Direct connection to a personal computer ................................................................... 33
3.7. Installing the Printer Driver ........................................................................................... 34
3.7.1. Driver Specifications – Printer Preferences................................................................. 42
3.8. La el printing, generating print jo s. .................................................................................. 46
3.8.1. Printing la els from softwares ..................................................................................... 46
3.8.2. Printing la els from print jo s. ..................................................................................... 46
3.9.0.Printers Buttons ........................................................................................................... 47
3.9.1. Buttons and Led signals .............................................................................................. 48
4. Tool ox ................................................................................................................................... 49
4.1.User Interface .................................................................................................................... 49
4.2.Diagnostics ........................................................................................................................ 50
4.3.Ink Usage ........................................................................................................................... 52
4.4.Network configuration ....................................................................................................... 53
4.5.Service Menus ................................................................................................................... 54
5. Maintenance Guide ................................................................................................................. 55
5.1. Maintenance Overview ................................................................................................. 55
5.2. Standard Maintenance ................................................................................................. 55
5.2.1. Daily Maintenance Tasks ............................................................................................ 57
5.2.2. Bi-Weekly Maintenance Tasks .................................................................................... 59
5.2.3. Monthly Maintenance Tastks ..................................................................................... 62
5.2.4. Annual Maintenance Tasks .................................................................................... 68
5.2.5. As Needed Maintenance Tasks .................................................................................. 77
6.Trou leshooting ....................................................................................................................... 88
6.1. Maintenance Module (aka Service Station) Trou leshooting ............................................. 88
6.2. Printhead Trou leshooting ................................................................................................ 89
6.3. Print quality pro lems ........................................................................................................ 89
6.4. Vortex 851R Trou leshooting Guide ................................................................................... 90
GENERAL ............................................................................................................................ 90
Documents to read efore (availa le on ftp) ......................................................................... 90
Checklist efore doing any support ...................................................................................... 90
Trou leshooting Tools ......................................................................................................... 91
Installing and checking the Custom Firmware routines ......................................................... 91
Dead engine,EWS,Firmware ................................................................................................ 93
How to detect: ..................................................................................................................... 93

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How to detect: ..................................................................................................................... 93
How to fix: ........................................................................................................................... 93
How to detect: ..................................................................................................................... 93
How to fix: ........................................................................................................................... 93
PRINT ENGINE: ERROR MESSAGES ..................................................................................... 94
Crit 63 03-phead offline cancelpage ..................................................................................... 94
CARTRIDGE_MISSING_X .................................................................................................... 94
DATA_PATH_UNDERRUN ................................................................................................... 94
Fatal 71 02 offline cancelpage .............................................................................................. 95
How to detect: ..................................................................................................................... 95
How to fix: ........................................................................................................................... 95
How to fix: ........................................................................................................................... 95
Explanation: ........................................................................................................................ 95
How to detect: ..................................................................................................................... 96
How to fix: ........................................................................................................................... 96
How to detect: ..................................................................................................................... 96
How to fix: ........................................................................................................................... 96
MAINTENANCE_BUSY ........................................................................................................ 97
How to detect: ..................................................................................................................... 97
How to fix: ........................................................................................................................... 97
How to detect: ..................................................................................................................... 97
How to fix: ........................................................................................................................... 98
PAPERPATH_CUTTER_ERROR ............................................................................................. 98
PAPERPATH_FEED_TIMEOUT ............................................................................................. 98
PAPERPATH_PAPERJAM .................................................................................................... 98
6.5. Print Quality Issues ........................................................................................................... 99
Color Mixing (CM)................................................................................................................ 99
Examples for Color Mixing ................................................................................................. 100
Streaking (SR) ................................................................................................................... 109
Dot Misplacement (DP) ...................................................................................................... 115
Banding (BD) ..................................................................................................................... 118
Other General Print Quality Errors (GE)............................................................................... 124
Paper Handling (PA) .......................................................................................................... 133
Ink Delivery System (ID) ..................................................................................................... 138

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Paper Cutting (PC) ............................................................................................................. 140
Firmware Error Messages (ER) .......................................................................................... 141
Maintenance Module (MM) ............................................................................................... 143
7. Printer Specifications ............................................................................................................ 144

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1. Introduction
The purpose of this manual is to descri e the operation of the Vortex 851R la el printer. The
first section provides and overview of the Memjet™ print technology to make you familiar with the
terms and asics of this new technology that forms the asis of the Vortex 851R printer series. The
following sections walk you through the installation steps, explain the components of the printer and
their roles, and then teach you how to operate your printer. The manual ends with a maintenance
and trou leshooting guide.
1.1. Introduction to MemjetR print technolo y
Memjet™ Technology is a revolutionary printing technology developed y Silver rooks
Research (Sidney, Australia). The core of this technology is a full paper width printhead capa le of
printing the entire page width at the same time without head movement. The result of this setup is a
reakthrough 12 inch (305 mm) per second printing speed. The printhead is manufactured with state-
of-the art semiconductor technology; an A4 head contains 70,400 nozzles delivering 1600 dpi native
resolution at full colour. The nozzles are arranged in 10 rows having 2 rows for each ink channels.
The fixed head spans the width of the la el and feeds an entire la el at a time similar to a laser
printer. This architecture dramatically improves performance and ink drop placement accuracy
during printing, while decreasing noise and vi ration.
Figure 1 Printing with a traditional moving head and with the
Memjet printhead.
Figure 2 The Memjet 8.5” printhead cartidge showing the ink inlet, outlet ports,
various print-related parts and the printhead.

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Figure 3 The Memjet printhead contains 70,400 nozzles in 10 rows ( rown stripe in Figure a). An electron
microscope image of a single nozzle (Figure ).
The small size of the nozzles results in very small (1-2 picolitre) paint drops, approximately
14 micron drop diameter on paper, effectively achieving the highest print resolution the human eye
can see.
Printing with this type of precision requires many technical details to e solved including printhead
cooling, using special fast drying inks, feeding paper accurately, controlling the operation of the unit,
etc. A unique property of Memjet printing is the special print processor that uses a custom hardware
print pipeline processing engine to render images at a very high speed. The level of technical
standards are reflected y the fact that Silver rooks Research hold 2500 patents related to Memjet
Technology along with another 2000 pending.
a)
b)

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2. Printer parts and their functions
2.1. Printer
The Vortex 851R printer is a state of the art Memjet printer designed for maximum
usa ility and performance. The major components of the printer are the print engine, the
controller and the control panel.
2.2. Print en ine
The print engine is the heart of the Vortex 851R printer. It is responsi le for the actual
print process. The major su systems of the engine are the mechanics (paper transport), ink
delivery system (including print head and ink tanks), the print controller and a paper cutter.
The Vortex 851R controller is responsi le to control the operation for the print engine. You
do not need to access and use the print engine directly except when changing print heads
and ink tanks.
2.3. Printhead
2.4. Printhead Cartrid e Dock
The printhead cartridge dock positions the page-wide, static, high-speed Memjet
printhead in the correct location to maintain correct position with the print zone.
Picture of the
Print E
ngine
Picture of the Print
head

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2.5. Print Mechanism
During printing, the print mechanism moves the paper through the print zone elow the
static printhead.
2.6. Cutter
The NorthStar cutter is designed to provide a complete cut of continuous media in the
crosswe direction. This will provide the a ility to singulate la els and ena le a reak in
continuous media to allow servicing of the printhead.
The cutter has a design target of providing a 400,000 cut life on thin tag media. Cuts are
expected to execute in 0.4 seconds at up to 80 8.5inch cuts/minute.
The cutter unit can e removed or replaced, if necessary, without affecting the
performance of the NorthStar.
Picture of
Fluidic
Connectors and Memjet Printhead Cartridge
Table des matières

















