VMware APPSPEED SERVER 1.5 - VCENTER APPSPEED INSTALLATION... Manuel utilisateur

VMware vCenter AppSpeed User’s Guide

AppSpeed Server 1.5

This document supports the version of each product listed and

supports all subsequent versions until the document is replaced

by a new edition. To check for more recent editions of this

document, see http://www.vmware.com/support/pubs.

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VMware vCenter AppSpeed User’s Guide

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You can find the most up-to-date technical documentation on the VMware Web site at:

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Contents

About This Book 5

1AppSpeed Overview 7

Access the AppSpeed User Interface 7

AppSpeed User Interface Overview 8

Navigating the AppSpeed Interface 8

2Viewing Performance Data 11

Introduction to the Overview Portal 12

AppSpeed Views 12

View Service Data 16

View Server Data 16

View Transaction Data 16

Customize Table for Servers and Services Data 17

Performance Charts and Graphs 18

Performance Indicators 19

Exporting Performance Data 22

View Unmapped Traffic 23

3AppSpeed Topology Overview 25

Analyze an Object 25

Scalability Considerations for AppSpeed Monitoring 25

Editing AppSpeed Topology 26

4AppSpeed Administration 29

Administration Module Overview 29

Managing Probes 29

Managing SSL Keys 31

Managing AppSpeed Licenses 34

Accessing Technical Support 36

5Event Management 39

SLA States 39

Configuring SLA Thresholds 39

Configure AppSpeed Email Notifications 43

Viewing Events 44

6Troubleshooting Errors While Using AppSpeed 47

Virtual Machine Is Not Visible in the Inventory 47

Application Is Not Visible in the AppSpeed User Interface 48

AppSpeed Probe Deployment Shows In Progress But Deployment Failed 48

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Index 49

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About This Book

This book describes the user interface for the VMwarevCenter™ AppSpeed virtual machine.

Intended Audience

This book is intended for IT administrators who use AppSpeed to monitor the performance, usage, and

dependencies of multitier applications running across virtual and physical infrastructure.

This document is written to support VMware vCenter AppSpeed, running on vCenter Server.

This document assumes a basic understanding of VMware management and the VMware vSphere™ Client.

Document Feedback

VMware welcomes your suggestions for improving our documentation. If you have comments, send your

feedback to [email protected].

Technical Support and Education Resources

The following technical support resources are available to you. To access the current version of this book and

other books, go to http://www.vmware.com/support/pubs.

Online and Telephone

Support

To use online support to submit technical support requests, view your product

and contract information, and register your products, go to

http://www.vmware.com/support.

Customers with appropriate support contracts should use telephone support

for the fastest response on priority 1 issues. Go to

http://www.vmware.com/support/phone_support.html.

Support Offerings To find out how VMware support offerings can help meet your business needs,

go to http://www.vmware.com/support/services.

VMware Professional

Services

VMware Education Services courses offer extensive hands-on labs, case study

examples, and course materials designed to be used as on-the-job reference

tools. Courses are available onsite, in the classroom, and live online. For onsite

pilot programs and implementation best practices, VMware Consulting

Services provides offerings to help you assess, plan, build, and manage your

virtual environment. To access information about education classes,

certification programs, and consulting services, go to

http://www.vmware.com/services.

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AppSpeed Overview 1

VMware vCenter AppSpeed provides performance management and service-level reporting for services

running within virtual appliances. AppSpeed analyzes the traffic that flows between users, Web applications,

and back-end servers. This analysis provides visibility into multitier services. The analysis enables you to

rapidly identify performance problems that originate from inadequate resource allocation and service

problems.

AppSpeed probes capture ingoing and outgoing traffic servers that are running on hosts on which the probes

are deployed. This feature enables AppSpeed to monitor the real-time user experience for all transaction

requests, analyzing performance through all layers.

AppSpeed establishes baselines based on service behavior over time and compares real-time metrics to service-

level targets. In addition, AppSpeed maintains historical monitoring data that you can use to analyze trends

and for troubleshooting purposes. You can identify which component is responsible for a performance problem

and identify the likely solution. You can also configure AppSpeed to generate real-time events in response to

transaction-level performance and availability problems. Optionally, you can send email notifications when

events are generated.

AppSpeed includes a wide range of predefined viewing options to facilitate the analysis of performance data.

The predefined views incorporate different combinations of data, presented in tabular and graphical format.

Different sets of views are available when you select a server object, a service object, or a transaction object.

This chapter includes the following topics:

n“Access the AppSpeed User Interface,” on page 7

n“AppSpeed User Interface Overview,” on page 8

n“Navigating the AppSpeed Interface,” on page 8

Access the AppSpeed User Interface

You access AppSpeed from the VMware vSphere Client.

Prerequisites

Verify that the AppSpeed plug-in is enabled in the Plug-ins menu.

Procedure

1 In the VMware vSphere Client, click an object in the Inventory tree.

If an AppSpeed probe is deployed on the object, a new Services tab is added to the user interface.

2 Click the Services tab.

Data related to services that AppSpeed detects for the selected vSphere object appears.

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3 (Optional) In the Open AppSpeed in list, select either Browser or vSphere Client and click Go, to open

the AppSpeed user interface.

4 (Optional) In the VMware vSphere Client, click Home and in the Solutions and Applications area, click

the <AppSpeed_namespace> icon.

If you have more than one AppSpeed Server, a namespace will appear for each instance.

The AppSpeed user interface opens. By default, the AppSpeed Overview portal appears.

If you access AppSpeed by clicking an object in the vSphere Client inventory, the displayed data relates to the

selected object. If you access AppSpeed from the Solutions and Applications interface, the displayed data

relates to all the data on the selected AppSpeed Server.

What to do next

If you are accessing the AppSpeed user interface for the first time, you must install probes. See “Deploy an

AppSpeed Probe,” on page 30.

AppSpeed User Interface Overview

The AppSpeed user interface is categorized into modules. You access the modules by clicking their name on

the AppSpeed menu bar. You use different modules to perform different tasks.

Overview Portal Displays a series of portlets where you can quickly analyse the state of

AppSpeed Server. Each portlet contains one or more links that provide more

detail about an item.

Inventory Provides a list of servers or services that are running on AppSpeed Server. The

displayed data includes the state of each object, its throughput, number of hits

per second, and latency, communication protocol and creation time.

Mapping Provides a list of unmapped servers or services and data related to their latency,

hits, and throughput. From this module, you can manage your servers,

services, and deleted objects. You can also add or update SSL keys and define

SSL endpoints.

SLA & Events Displays the events log of the changes in states that deviate from the Service

Level Agreement. You can export the log as a CSV file and configure email

notification settings. See “View the Events List,” on page 44 and “Configure

AppSpeed Email Notifications,” on page 43. You can also access the Service

Thresholds data.

Administration Provides administrative functions, including deploying probes, and creating

and viewing support information. See Chapter 4, “AppSpeed

Administration,” on page 29.

Navigating the AppSpeed Interface

Using the AppSpeed navigation aids, you can access increasingly detailed levels of information about an object.

You can also move back and forth between pages, with the pages retaining the content they last had when you

navigated away from them.

Key Navigation Points

When you click on a module on the AppSpeed menu bar, a page on the page selection bar, or a link in a table,

breadcrumbs appear immediately under the AppSpeed menu bar to help you orient yourself in the application.

Breadcrumbs indicate your current location, relative to the AppSpeed application.

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You can click a breadcrumb to immediately jump to that page.

NOTE Breadcrumbs indicate your current location relative to the AppSpeed application, not necessarily the

way you navigated to that location.

If you click a link, other than a title in a menu bar or a breadcrumb, the specific target page of that link appears.

For example, if you click a service link in a portlet, the services page in the Inventory module appears.

Navigation History

When you use the Back and Forward buttons to move between pages, the settings of the page that you move

from are retained. For example, assume that you are looking at the Analysis view of a service and have selected

the Latency Breakdown tab. You move to the Events page in the SLA & Events module, then return to the

Analysis view of the service, using the Back button. The Latency Breakdown tab appears again.

The history of data that you select from drop-down menus is not retained. For example, if you change the time

frame when viewing data in the Latency Breakdown tab, that time frame is also applied to the page that appears

when you click the Back button.

Search Navigation

When you use the Search field to search, you can use the Back and Forward buttons to move between your

search results.

Chapter 1 AppSpeed Overview

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