Tunstall IVi Manuel utilisateur

iVi

™

the intelligent pendant

with auto fall detection

User Guide

Contents

Intended use 3

What is the iVi? 4

What is in the box? 5

Before first use 6

Wearing the iVi… 7

… on a neck cord ............................................ 8

… as a brooch/clipped to clothing .................. 10

… on a belt.................................................... 10

Important things to remember 11

How it works 12

Manual alarm operation 12

What happens if you fall ................................ 13

Cancelling an automatic fall alarm 14

Taking care of the iVi 15

Cleaning........................................................ 16

Spares and accessories ................................ 17

Battery replacement ...................................... 18

Warnings and cautions 21

Frequently asked questions 22

Test Conditions 27

Troubleshooting 28

Regulatory Compliance 29

Technical information 31

Contact Details 32

User guide

To print a larger version of this user

guide or for other languages please

contact your supplier.

Intended use

This device is intended to enable a user in a

non-medical setting to request assistance by

providing a method of activating their home

base unit, from within the operating range, in

the event of a potential medical emergency.

The device also provides an additional

automatic request for assistance to the home

base unit if it detects that the user has fallen

while wearing it on a neck cord, clipped to

the chest or on a belt clip using the wearing

options provided.

Please read this user guide carefully

What is the iVi?

Your iVi is an intelligent pendant. Like other

pendants, your iVi allows you to press a help

button to generate an alarm call when you

need help. The iVi also provides an added

layer of protection by automatically

generating a call for assistance if a fall is

detected and you are unable to push the help

button.

Status

LED

Help

button

Wearing option

attachment point

Battery

cover

(under wearing

option)

Cancel

button

Neck cord

attachment

oint

Air vent

What is in the box?

The box contains this user guide, an iVi

intelligent pendant, belt clip*, neck cord* and

clothing clip*.

iVi

intelligent pendant

Neck cord

Clothing Clip

Belt clip

*May not be supplied

Before first use

Ensure the iVi is programmed correctly to

your home base unit. To test this press the

help button and ensure that it generates an

alarm call to the monitoring center. Tell the

monitoring center that you are making a test

call and follow their instructions.

It is important to test the iVi in all the

areas of your home, including the

bathroom, basement and garage.

Environmental conditions such as

furnishings, building structure, presence

of moisture or liquid may affect the range

of the iVi. A help call will NOT be initiated

if the iVi is activated while out of range of

the home base unit. If the iVi is not

programmed correctly, please contact

your supplier.





Please read this user guide carefully.

Wearing the iVi…

Your iVi will have been setup with a specific

wearing accessory. Once setup you should

not change the wearing accessory without

contacting your supplier.

The correct wearing positions for the different

wearing accessories available are shown on

the following pages.

Wearing the iVi in line with this guidance is

important as it helps to ensure it is in the

most optimum position to detect falls while

also helping to reduce the chance of

incorrect activations.

Please remember to wear your iVi at all

times when you are in or around your

home. You may also wear your iVi in bed.

This will help to ensure the iVi is at hand if

you require it at night. However it may not

detect a fall from a lying position in bed to

the floor.

WARNING – if you wear the iVi under your clothing

ensure you do not restrict access to the help button.

… on a neck cord

An adjustable neck cord is provided

which should be adjusted to ensure

the iVi is worn at the same

height as your sternum and

at least 1 meter [3 ft.] from

floor level.

To avoid having to adjust

the length of the cord each

time you put the iVi on, you can pull apart

one of the break links on the neck cord, take

each side of the neck cord round your neck

and then fasten the break link again.

Tip - Clipping it to clothing using the brooch/clothing clip

while worn on a neck cord may also help to reduce false

alerts.

WARNING – only use the neck cord supplied with the

iVi as it includes safety break links to reduce the risk

of entanglement or injury.

Adjusting the neck cord

To shorten; pull the plastic

tabs in opposite directions

To lengthen; hold the neck

cord just below the plastic

tabs and pull apart.

Taking off/Putting on the iVi

To avoid having to adjust the length of the neck cord

each time you take off/put on the iVi, you can undo

one of the break links on the neck cord, take each

side of the neck cord around your neck and then

fasten the break link again.

Break link

… as a brooch/clipped to clothing

The iVi can be worn in either

of these orientations and

includes (where supplied) a

clothing clip in order to clip it

to the top of a shirt pocket or

to shirt/blouse openings etc.

The iVi must be worn at

chest height and at least

1 meter [3 ft.] from the floor

when using the clothing clip.

Tip - The clips are reversible to enable them to be clipped to

the left or right for male and female shirt/blouse openings.

… on a belt

The belt clip is designed to fit a

wide variety of belts however

you should ensure that the

belt is of sufficient width to

firmly hold the iVi in place.

The iVi must be worn at

waist height and at least

0.8 metres [2ft 8in] from the floor.

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