Tru-Test XRS2 Stick Reader Manuel utilisateur

Issue 5, 03/2018 1

EID Stick Reader

LEVEL 1 SERVICE MANUAL

XRS2, SRS2

XRS2 EID Stick Reader

SRS2 EID Stick Reader

XRS2 and SRS2 EID Stick Reader

Issue 5, 03/2018 2

General information for servicing

Servicing of these components is only to be performed by qualified personnel.

All product names and brand names in this document are trademarks or registered trademarks of their respective holders.

No part of this publication may be photocopied, reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,

mechanical, photocopying, recording or otherwise without the prior written permission of Tru-Test Limited. Product specifications may change without prior

notice.

For more information on other quality Tru-Test Group brands and products, visit www.tru-testgroup.com.

Tru

-Test Limited

25 Carbine Road

Mt Wellington

Auckland 1060

New Zealand

Postal address:

P O Box 51078

Pakurang

Auckland

2140

New Zealand

The

Bluetooth

® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. Any use by Tru-Test Limited is under licence.

All trademarks with an * are neither owned by nor licensed to Tru-Test Limited and belong to their respective owners.

XRS2 and SRS2 EID Stick Reader

Issue 5, 03/2018 3

Contents

General information for servicing.................................................................................................................................. 2

Service centre requirements ......................................................................................................................................... 4

Product feedback............................................................................................................................................. 4

Technical bulletins ........................................................................................................................................... 4

Returning a product......................................................................................................................................... 4

Taking precautions .......................................................................................................................................... 4

Service equipment ........................................................................................................................................... 5

Useful resources.............................................................................................................................................. 6

Parts diagram............................................................................................................................................................. 7

Parts list..................................................................................................................................................................... 8

Troubleshooting........................................................................................................................................................ 10

Battery and charging problems ....................................................................................................................... 10

Performance problems ................................................................................................................................... 12

Scanning problems ........................................................................................................................................ 13

Unexpected behaviour during use ................................................................................................................... 15

Data Link problems........................................................................................................................................ 17

Information for servicing............................................................................................................................................ 18

Backing up customer data .............................................................................................................................. 18

LCD handling and storage precautions............................................................................................................. 19

Using flat flexible circuit (FFC) cables and connectors........................................................................................ 19

Connections on the main module.................................................................................................................... 22

Protecting the case ........................................................................................................................................ 22

Changes to the product.................................................................................................................................. 22

Disposing of the product and/or the batteries................................................................................................... 23

Testing the stick reader ............................................................................................................................................. 24

Testing the power connection......................................................................................................................... 24

Testing the USB connection (PC to stick reader)................................................................................................ 24

Testing the

Bluetooth

® wireless connection .................................................................................................... 25

Testing the scanning functionality ................................................................................................................... 27

Testing the LCD ............................................................................................................................................. 27

Testing the buttons........................................................................................................................................ 28

Testing the main battery................................................................................................................................. 28

Testing the coin cell battery voltage................................................................................................................. 29

Repair procedures..................................................................................................................................................... 30

Disassembling and assembling the stick reader case ......................................................................................... 30

Removing corrupted data ............................................................................................................................... 33

Replacing the main battery............................................................................................................................. 34

Replacing the coin cell battery ........................................................................................................................ 35

Replacing the antenna assembly ..................................................................................................................... 36

Replacing the main module ............................................................................................................................ 37

Replacing the display module.......................................................................................................................... 40

Replacing the USB loom................................................................................................................................. 43

Replacing the vibration motor......................................................................................................................... 44

Replacing the USB Cover................................................................................................................................ 46

Replacing the case......................................................................................................................................... 47

Fault report card....................................................................................................................................................... 49

XRS2 and SRS2 EID Stick Reader

Issue 5, 03/2018 4

Service centre requirements

Product feedback

Receiving feedback from Service Centres about the type of field problems encountered is an important part of

product development. To assist us with improving the product, we ask that a Service Report be returned to us

each month. With this information, we can accurately identify trends in the field and offer appropriate technical

support.

We also encourage you to provide us with your comments about the product. We value your feedback.

Technical bulletins

Technical bulletins are prepared as needed. They should be read in conjunction with the Service Manual.

Technical bulletins are available on the Tru-Test service website service.tru-test.com.

Returning a product

Before a product or assembly is returned to Tru-Test for service or analysis, please advise us beforehand so that

a Return Authorisation (RA) number can be allocated. The RA number will ensure that we are ready for the

product when it is received and assist us in providing efficient and prompt service. Please mark all packaging

with the RA number.

Taking precautions

Static discharge can damage some components on the device. Such damage may degrade an

electronic component and may result in faults developing within that component over time.

When working on this device, ensure that the correct anti-static procedures are used:

1Use a wrist band and earth strap.

2Work only on a grounded bench top.

3Use a suitable lead-free anti-static soldering iron and solder sucker.

4Store PCAs and LCDs in anti-static bags.

XRS2 and SRS2 EID Stick Reader

Issue 5, 03/2018 5

Service equipment

To service a stick reader, you will require the following equipment:

Item

Description

Multi-meter Good quality digital type with 300 mA and 300 mV range

Screwdrivers Pozi-drive, size 1 (for cradle, PCA and case screws – torque setting 0.5 Nm (4 lb-in.)

A driver with adjustable torque setting is strongly recommended.

DO NOT use a variable speed electric drill!

Socket 21 mm (for nut on connector – torque setting 0.5 Nm).

A driver with adjustable torque setting is strongly recommended.

DO NOT use a variable speed electric drill!

Pliers Long-nose, side cutting

Rubber mat Suitable for placing the stick reader on while servicing

Micro fibre cloth For cleaning the LCD

Compressed air

aerosol

For blowing away plastic swarf, dust and dirt from the inside of the case.

Test tags FDX and HDX test tags

Silicone sealant RTV for cap tube part. (Silastic1080 neutral cure is used in the production of the stick

reader)

Silicone lubricant For applying to seal to allow seal to seat. (Dow corning release compound #7 is used in

production of the stick reader)

829040 XRS2

Main module PCA

Known good sample

Computer OS:

Windows® XP

or later

Applications: Data Link (Supplied with stick reader or available to download from The

Tru-Test livestock website livestock.tru-test.com)

Terminal

emulator:

Hyperterminal http://hyperterminal-private-edition-htpe.en.softonic.com/

Brays Terminal https://sites.google.com/site/terminalbpp/

Tru-Test

Bluetooth

enabled indicator

To test

Bluetooth

wireless connection between the stick reader and the weigh scale

indicator.

Micro SD card

reader

For transferring the contents of the stick reader’s memory to a PC for analysis by Tru-Test

technical support. Used when data stored on the stick reader has become corrupted.

XRS2 and SRS2 EID Stick Reader

Issue 5, 03/2018 6

Useful resources

The following videos and documents are available as an extra resource to assist when servicing a stick reader.

They can be downloaded from the Tru-Test livestock website livestock.tru-test.com.

SRS2 EID Stick Reader

•How-to videos

•Quickstart guide

•Product data sheet

XRS2 EID Stick Reader

•How-to videos

•Quickstart guide

•Product data sheet

XRS2 and SRS2 EID Stick Reader

Issue 5, 03/2018 7

Parts diagram

XRS2 and SRS2 EID Stick Reader

Issue 5, 03/2018 8

Parts list

Description

Contents

Part

number

Recommended

quantities

Stick reader main

battery

See

Changes to the product

on page 22.

Both models

1 x 3.7 V Li-ion battery

829182P 2

Coin cell battery Both models

Lithium battery CR1220

Purchase

locally

As purchased

USB Mini B to USB A Both models

1 x USB Mini B to USB A cable.

Provides connection to a PC and power

adaptor

Purchase

locally or

824575P

Charging kit Both models (all countries except Argentina)

1 x multi-region power adaptor suitable for

all regions except Argentina

1 x USB Mini B to USB A cable

829488 2

Both models (Argentina)

1 x power adaptor suitable for Argentina

1 x USB Mini B to USB A cable

831667 2

USB loom Both models

1 x internal mini USB B loom

829048P 2

Vibration motor Both models

5 x vibration motors

829753P 1

USB compartment cap Both models

1 x USB compartment cap

829399P 2

Antenna Assembly Both models

1 x antenna tube assembly (consists of black

antenna tube and antenna assembly)

830730P 2

Antenna tube cap Both models

1 x rubber tube cap

829400P 2

XRS2 and SRS2 EID Stick Reader

Issue 5, 03/2018 9

Description

Contents

Part

number

Recommended

quantities

Screws Both models

Standard case screws

(No. 4x5/8 pan-pozi stainless steel) - pack of

SSS20416P 1

PCA & LCD Cradle screws

(No. 4x3/8 pan-pozi zinc plated) - pack of 50

816753P 1

Case assembly XRS2 See

Changes to the product

on page 22.

XRS2 EID Stick Reader only

1 x case assembly. Includes:

•Case front with buzzer, XRS2 name

label, keypad and overlay

•Case rear with label vent

833723 2

Case assembly SRS2 See

Changes to the product

on page 22.

SRS2 EID Stick Reader only

1 x case assembly. Includes:

•Case front with buzzer, SRS2 name

label, keypad and overlay;

•Case rear with label vent

833724 2

Main module XRS2 XRS2 EID Stick Reader only

1 x main module assembly

829040P 1

Main module SRS2 SRS2 EID Stick Reader only

1 x main module assembly

830775P 1

Display module Both models

1 x display module (LCD)

829044P 2

Display module cradle Both models

1 x display module cradle

829398P 2

Carry bag Both models

1 x carry bag

830723P 1

Quickstart guides Both models

Available for downloading from

www.tru-test.com

XRS2 and SRS2 EID Stick Reader

Issue 5, 03/2018 10

Troubleshooting

Battery and charging problems

Symptom

Cause

Solution

Both models:

The charging symbol on

the LCD is not cycling

during charging

Power adaptor is faulty Try charging the stick reader battery using a known

good power adaptor. Replace power adaptor if

required.

USB cable is faulty Try charging the stick reader battery using a known

good USB cable. Replace USB cable if required.

Battery is faulty Try charging with a known good battery.

Replace battery if required. See page 34.

Internal USB loom is faulty Try replacing the internal USB loom. See page 43.

Main module faulty Replace the main module. See page 37.

Both models:

The LCD shows

‘Temperature out of

Range’

Temperature is outside the

allowed range of 0 and

45 °C.

Charge between 0 and 45 °C.

Faulty Battery internal

temperature sensor

Try charging with a known good battery.

Replace battery if required. See page 36.

Main module faulty Replace the main module. See page 37.

Both models:

The LCD shows ‘Battery

Fault’

Battery faulty Try charging with a known good battery.

Replace battery if required. See page 36.

Main module faulty Replace the main module. See page 37.

Both models:

Battery goes flat quickly,

even though it is fully

charged.

Battery faulty Try changing to a known good, fully charged battery.

Verify stick remains on Home screen for > 20 hours.

Turn off the ‘Auto off’ feature first. Settings 

General Auto Off. Use the select button to choose

[Disabled].

Replace battery if required. See page 36.

Main module faulty Replace the main module. See page 37.

Both models:

The LCD flickers when

you attempt to charge

the battery.

Battery faulty. Try charging with a known good battery.

Replace battery if required. See page 36.

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