Trigon Electronics Telalarm HS-2 Manuel utilisateur

255 Glider Circle • Corona, CA 92880

(800) 842-7444 • [email protected]

www.TrigonElectronics.com

March 22, 2004

Telalarm HS-2®

Handsfree Emergency Autodial Telephone

INSTALLATION

and

OPERATIONAL INSTRUCTIONS

(Firmware revision #020700 Rev. A HF2XTRA)

with 10 number rollover

Page 2

HS-2

TABLE OF CONTENTSTABLE OF CONTENTS

TABLE OF CONTENTS

INTRODUCTION ..................................................................................... 3

PRODUCT OVERVIEW .......................................................................... 3

MOUNTING .............................................................................................. 4

WIRING ..................................................................................................... 4

WIRING DIAGRAM ................................................................................ 5

PROGRAMMING

Entering Program Mode .......................................................................... 6

Setting Operational Modes...................................................................... 6

EnteringAutodialed Telephone Numbers ............................................... 6

VerifyingAutodialed Telephone Number................................................ 6

Setting the Site ID Number ..................................................................... 7

Changing Program Access Number ........................................................ 7

Setting the Relay Duration Timer ........................................................... 7

Setting Incoming Ring Count.................................................................. 7

Setting Dial Mode ................................................................................... 7

Setting Call Legnth ................................................................................. 7

DTMF Echo Test ...................................................................................... 7

Cycling Relays ...................................................................................... . 7

OPERATION

STANDARD Mode................................................................................. 8

EMERGENCY Mode ............................................................................ 8

TROUBLE SHOOTING GUIDE

General .................................................................................................... 9

CONDENSED GUIDE TO USE and PROGRAMMING

Security Dept. Operation......................................................................... 10

Standard Mode ........................................................................................ 10

Emergency Mode .................................................................................... 10

Programming the Unit............................................................................. 10

HS-2 KIT WIRING DIAGRAM .............................................................. 11

Revision 11501 Approved

Page 3

HS-2

INTRODUCTIONINTRODUCTION

INTRODUCTION

PRODUCT OVERVIEWPRODUCT OVERVIEW

PRODUCT OVERVIEW

If you are using this manual as a programming guide

after the initial installation, you may find the TABLE OF

CONTENTS useful in locating the particular

programming procedure you need.

This manual contains all the information required to

installand program theTRIGON HS-2. If youare using

this manual to install this unit, it is very important to

read all the sections in order.

You should read these instructions before you begin

installation. This will insure that everything is done

efficiently.

The Telalarm HS-2 is a multi-number emergency auto

dialer. Upon pressing the button, the HS-2 dials a

programmed telephone number. If the number dialed

is busy or does not answer, the HS-2 will hang up and

dial the next programmed number, up to a maximum

of 10. If the last programmed number is busy or does

not answer, the HS-2 will rollover and start the dialing

process again with the first phone number.

The HS-2 comes standard with one output relay. This

relay is pre programmed to close when the help button

is pressed in order to turn on a strobe light.

There are two Modes of Operation incorporated in the

HS-2:

1. TheEmergency Mode causesrelayactivation

at the moment the start button is pressed. This

mode is best suited for safety use when camera

and lighting control is desired.

2. Optional Ring Down Mode:

When call call button is pressed, the HS-2 seizes

the telephone line and waits for the PBX to dial a

preprogrammed number. This call may only be

terminated by the called party.

A Site I.D. code feature provides for unit identification.

The Site I.D. code is a programmable four digit code

that is transmitted by the HS-2 when it receives a

command from the called party. This code, when

interpreted by a Trigon DTMF Decoder, will identify

the calling unit.

Figure 1

TRIGON

MODEL 12

TRIGON ELECTRONICS

ORANGE CA.

4.2"

12"

2.0"

TelephoneLine-

Voice Grade 24 to 48V

22 AWG; Shielded

or Twisted,2 Conductor

Camera, Door or Gate

Secondary

Relay

Serial Printer

(18 AWG; Shielded, 3Conductor)

Postal

Lock

Box

Primary

Output

Relay

Main Entrance

Power Cabling -

Shielded or Twisted,

2 Conductor,

18AWG up to 250'

16AWG up to 500'

Alarm

Shunt

Relay

Page 4

HS-2

WIRINGWIRING

WIRING

MOUNTINGMOUNTING

MOUNTING

avoid ground loops, do not ground the shield at both

ends. Use 600V insulated wire for this installation.

7. Isolate the Telco phoneline from 12 VAC power

wires. This will prevent 60 Hz hum from occurring

on the phoneline. Use 22 AWG wire on Telco line

run distances of up to 2400 feet. Consult the factory

for distances greater than 2400 feet.

8. Power Relays 1 and 2 are dry contact, Form C type,

rated for 5 AMPS @ 30 VDC/ 250VAC.

9.The Shunt relay is a low-power (4 watt) reed relay.

It can be used for temporary alarm switch bypass,

video camera activation, etc. The Shunt relay

activates with the #1 or #2 power relay, and

deactivates thirty seconds after relay release.

10.Connect printer wiring to the RS-232 port (Printer

IN to RS-232 OUT, Printer BUSY to RS-232 DSR,

Printer COM to RS-232 COM).

11. If all wiring and grounding is completed, mount the

faceplate onto the backbox.

1.Use the wiring diagram (Fig. 3) for wire connection

information.

2.Do not power any other device from the Trigon’s

12 VAC transformer. If a substitute transformer is

used, be sure it is rated 12 VAC, 40VA, UL Class 2

listed. The 12 VAC input power wires should be

18AWG, 600V, insulated wire. This should be

sufficient for distances up to 200 feet.

3. Do not energize wires until installation is completed.

4. Ground the unit by attaching a separate 12 AWG

ground wire to the ground location on the terminal

block. This ground wire should go to a grounding

rod or grounded metal conduit.

5. Trigon recommends that an EMI filter (Cornell-

Dubilier ModelAPF 1021 or equivalent) be mounted

between the 12 VAC transformer output and the unit.

EMI/RFI filters are available from Trigon. Mount

the filter as close to the unit as possible. Ground the

filter to the same point as unit ground.

6. Shielded cable is recommended. Ground the

shielding to the same point as the unit and filter. To

Arrangements must be made with the local telephone

company for installation of a standard voice-grade

telephone line (touch-tone or rotary) as close to the unit

mounting location as possible. The telephone company

may require the following information.

FCC Registration No..................1Z8898-62546-DI-T

Ringer Equivalence..............................................0.8B

Connector............................................Terminal Block

The unit is designed to be as weather resistant as

possible. Wedo however recommend someshelter from

direct rain and sunlight. An overhang is usually

sufficient. Bolt the back plate (Fig. 2) to the mounting

surface using the four .312" holes in the chassis. Feed

the wiring through the access hole in the rear of the

back plate. At this point, the wiring should NOT be

live (energized).

Note: If used in extreme weather, a bead of silicon

sealant should be run around the outside top two thirds

of the unit, after the front case is secured.

(Fig. 2b).

.52" 3.62"

11.80"

5.38"

2.80"

3.0"

.52"

1.5"

2.02"

1 Hole

.88" Dia.

4 Holes

.312" Dia.

Note: Mount backplate with 1" wire entry hole

toward the bottom. Seal the opening with a

silicone sealant before attaching backplate to surface.

Figure 2b

Seal top 2/3 of case

to mounting surface.

Side View

Figure 2

Page 5

HS-2

WIRING DIAGRAMWIRING DIAGRAM

WIRING DIAGRAM

Figure 3

0-250'

500' +

18 AWG; Shielded

16 AWG; Shielded

14 AWG; Shielded

Input power cabling

250 to 500'

OUT

DSR

COM

RS-232

CARD READER

EARTH GROUND

TELEPHONE LINE

EARPHONE

MOUTH

SPEAKER (HF-2)

MICROPHONE (HF-2)

MICROPROCESSOR

AUDIO

SPEAKER

VOLUME

PRIMARY

RELAY

12V AC / DC NO C NC

INPUT

POWER

5 Amp MAX

MEMORY

Telephone line cabling

Voice Grade 24 to 48V

22AWG; Shielded or

Twisted up to 2400'

Busy

Com

Printer

RTS

Microphone

Sensitivity

Adjustment

TELALARM HF-2

Page 6

HS-2 PROGRAMMING INFORMATIONPROGRAMMING INFORMATION

PROGRAMMING INFORMATIONPROGRAMMING INFORMATION

PROGRAMMING INFORMATION

General Programming Information

The "Initial Setup" for the HS-2 has been programmed

at the factory. These factory default settings may be

changedto better suit yourparticularapplication. If

you decide to alter these settings, follow the instructions

below. It is important that each programming step be

taken in order. When reprogramming a specific feature,

you must always enter the programming mode first. You

may then go to the appropriate procedural steps for the

changes desired.

Record below the autodialed numbers to be programmed

into the HS-2.

Autodialed Numbers

Primary Auto dial Number (16 digit max)

__ __ __ __ __ __ __ __ __ __ __ __

Second Auto dial Number (16 digit max)

__ __ __ __ __ __ __ __ __ __ __ __

Third Auto dial Number (16 digit max)

__ __ __ __ __ __ __ __ __ __ __ __

Fourth Auto dial Number (12 digit max)

__ __ __ __ __ __ __ __ __ __ __ __

Fifth Auto dial Number (16 digit max)

__ __ __ __ __ __ __ __ __ __ __ __

Sixth Auto dial Number (16 digit max)

__ __ __ __ __ __ __ __ __ __ __ __

Seventh Auto dial Number (16 digit max)

__ __ __ __ __ __ __ __ __ __ __ __

Eighth Auto dial Number (16 digit max)

__ __ __ __ __ __ __ __ __ __ __ __

Ninth Auto dial Number (16 digit max)

__ __ __ __ __ __ __ __ __ __ __ __

Tenth Auto dial Number (16 digit max)

__ __ __ __ __ __ __ __ __ __ __ __

Site ID Number-if required Number (4 digits)

__ __ __ __

PROGRAMMINGPROGRAMMING

PROGRAMMING

(B) Setting Operational Modes:

Except when noted, each of the following program

commands will result in two (2) tones (high/low)

signifying their completion and acceptance.

Ring Down Mode

1. Unit must be in Program Mode.

2. Press '7' then press 4 to set unit for ring down

mode.

3. If desired, exit Program Mode by pressing '#'

(wait for two second tone).

4. To terminate call, press '7'.

(A) To Enter Program Mode:

1. Call the telephone number of the unit.

2. Listen for the two second tone.

3. Enter # then the unit's Program Code.

4. If desired, exit Program Mode by pressing '#'

(wait for two second tone).

5. To terminate call, press '7'.

If the unit is new, use the preset factory code. (Factory

code is 9753).

Emergency Mode, causes one relay to be momentarily

activatedwhen a call isplaced(for camera call-up) while

the other relay activates continuously throughout the

call (for lighting, etc.).

1. Unit must be in Program Mode.

2. Press '7' then press '1' to set unit for

Emergency Mode.

3. If desired, exit Program mode by pressing '#'

(wait for two second tone).

4. To terminate call, press '7'.

1. Unit must be in Program Mode.

2. Press '2' then '1' (wait for tone) and enter the

first phone number. Press '#' when complete.

Press '2' then '2' (wait for tone) and enter the

second phone number. Press '#' when complete.

If more numbers are needed press '2' then '3 '

wait for tone) and so on for up to 10 phone

numbers. Press '#' when complete.

3.If desired, exit Program Mode by pressing '#

(wait for two second tone).

4.To terminate call, press '7 '.

(D) Verifying Telephone Numbers:

Numbers:

1. Unit must be in Program Mode.

2. Press ' ' then press '1' to verify the first phone

number entered.

3. Press ' ' then press '2' to verify the second

phone number entered etc.

4. If desired, exit Program Mode by pressing '#'

(wait for two second tone).

5. To terminate call, press '7'.

✽

Page 7

HS-2

PROGRAMMING, Cont.PROGRAMMING, Cont.

PROGRAMMING, Cont.

This number identifies the unit upon request from a

central office.

(E) Setting the Site ID Number:

1. Unit must be in Program Mode.

2. Press '1' .

3. Enter a four digit number.

Youwill hear two'beeps' indicating command accepted.

4. If desired, exit Program Mode by pressing '#'

(wait for two second tone).

5. To terminate call, press '7'.

(F) Changing ProgramAccess Number:

Thiswill changethe factory preset numberof'9753'.

1. Unit must be in Program Mode.

2. Press '3'.

3. Enter a new four digit number.

Youwill hear two'beeps' indicating command accepted.

4. If desired, exit Program Mode by pressing '#'

(wait for two second tone).

5. To terminate call, press '7'.

(G) Setting the Relay Duration Timer:

This will set the length of time the Primary and

Secondary relays remain activated. The duration can

be set from 1 to 45 seconds.

Thedurationis set by enteringthenumber of five-second

intervals desired (2= ten seconds).

1. Unit must be in Program Mode.

2. Press '0'.

3. Enter the number of 5 sec. intervals required.

Youwill hear two'beeps' indicating command accepted.

4. If desired, exit Program Mode by pressing '#'

(wait for two second tone).

5. To terminate call, press '7'.

Note: If '0' is entered in step 3, relays will pulse for one

second.

(H) Setting Incoming Ring Count:

Entering a digit value of 1 to 9 will set the number of

rings the unit will count before answering an incoming

call.

1. Unit must be in Program Mode.

2.Press '5'.

3. Enter the number of rings desired ( 1 to 9).

4. Enter '0' if an audible ring is desired from the

HS-2 whenever it is called.

You will hear two 'beeps' indicating command accepted

5. If desired, exit Program Mode by pressing '#'

(wait for two second tone).

6. To terminate call, press '7'.

Note: If '0' was programmed for an audible ring, the call

may be answered by pressing the first 'Call' button on

the face of the unit.

(I) Setting the Dial Mode.

This will select Rotary or Touch-Tone dialing.

1. The unit must be in Program Mode.

2. Press '6'.

3. Press '1' for Rotary.

4. Press '0' for Touch-Tone.

You will hear two 'beeps' indicating command accepted

5. If desired, exit Program Mode by pressing '#'

(wait for two second tone).

6. To terminate call, press '7'.

Note: Adding 2 to the above value will result in the

Secondary relay closing for three seconds at dial time.

(J) Setting Call Length:

Thisis the periodof time allowed for conversation before

time-out. The time desired is measured in seconds, and

entered using a 3 digit number. (060= 1 minute, 180= 3

minutes, etc).

1. Unit must be in Program Mode.

2. Press '8'.

3. Enter call length in seconds (001 to 999).

You will hear two 'beeps' indicating command accepted.

4. If desired, exit Program Mode by pressing '#'

(wait for two second tone).

5. To terminate call, press '7'.

(K) DTMF Echo Test:

1. Press '9'.

The unit will send a tone sequence 1 thru 0 ,*, #, and

then echo any tones received from the caller.

2. To stop test. press '#' (wait for two second tone).

3. To terminate call, press '7'.

(L) Cycling Relays:

This command causes the HS-2 to leave the

programmingmode and operate the primaryrelay timing

cycle followed by phone line disconnect.

1. Press ' '.

Page 8

HS-2

OPERATIONOPERATION

OPERATION

EMERGENCY MODE

When a CALL button is pressed, the HS-2 activates the

primary relay for the duration of the call, pulses the

secondary and alarm shunt relays for one second, dials

a pre-programmed phone number, and monitors the line

for the following signals:

Busy Signal: The HS-2 will hang up and redial

the number after approximately three (3) busy

tones.

Ring Signal: The HS-2 will hang up and redial

the number after approximately six unanswered

rings (36 seconds).

Voice or Touch-tones: This indicates an answer.

The unit then enters the Talk Mode.

Answering the Call From the HS-2

Answer the HS-2 incoming call with a short phrase at

least 3 seconds long. The unit may fail to recognize a

short greeting such as “Hello” and may not turn on the

microphone.

Once voice communication has been established you

may then press keys on your touch-tone telephone to

do any of the following:

1. To Deactivate the Secondary and Shunt

Relays, press '0'.

2. To Activate the Secondary and Shunt

Relays, press '5'.

3. To Terminate the Call, press '7'.

4. To Reset the HS-2's Call Length Timer,

press '8'.

Note: The unit will beep twice to warn of auto-call

termination in 10 seconds.

5. To Toggle on/off the Primary Relay, press '9'.

The unit will respond with one tone to verify that

the relay is deactivated, or two tones to indicate

the relay has been activated.

6. To Retrieve the HS-2's Site ID number,

press '

✽

7. To Enter the Program Mode, press '#',

followed by the four digit Program Code.

When the HS-2 is in the Emergency Mode, the call can

only be terminated by the party that answers the call

when they press '7' on their telephone keypad.

Page 9

HS-2

NO DIAL TONE

1. Check input power at unit. Should be 12 VAC.

2. Check that unit is properly grounded to a good

Earth ground.

3. Current starved. Increase AC input wire size.

4. Remove power, wait 5 seconds, restore power.

Check for dial tone.

5. Check for phone line. Should be 48-52 VDC

across phone line terminals (on hook).

6. Check VOLUME adjustment on PC board.

7. Check “SPKR” plug on PC board. Make sure

speaker is properly plugged in (Handsfree

units).

8. Verify that contacts and wires are clean and

tight.

CANNOT PROGRAM

1. Incorrect/lost program code.

2. Not entering ' ✽' before program code.

3. Try ‘NO DIAL TONE’ troubleshooting

procedures.

4. Keypad damaged. Check for vandalism.

5. Check that Program Prom/Microprocessor is

fully seated.

6. Unit is in the wrong Operational Mode

TROUBLE SHOOTING GUIDETROUBLE SHOOTING GUIDE

TROUBLE SHOOTING GUIDE

LOSES MEMORY

1. Electrical noise on power line. Install EMI/RFI

filter.

2. Excessive electrical noise from strike. Use low

current strike.

3. Unit transformer shared with another device (i.e.

door strike).

RESIDENT CANNOT ACTIVATE STRIKE/GATE

1. Tenant not pressing correct number on phone.

2. Strike/gate operator not wired correctly.

3. Missing or incorrect power to strike or gate

operator.

4. Current starved. Increase wire size.

5. Tone may be too brief in duration (cordless

phones, etc.).

AC HUM IN SPEAKER

1. Phone wires running in same conduit asAC

power.

2. Unit not properly grounded.

3. Defective microphone.

RESIDENT CANNOT HEAR VISITOR

1. Defective handset/microphone.

2. Person receiving the call answers in too short a

duration to activate the HS-2 (person must speak

a minimum of 2 seconds to be detected).

3. Excessive background noise.

Page 10

HS-2

PROGRAMMING THE UNIT

Enter the Programming Mode: Call the unit, then

press [✽{pppp}] ☎☎

[0{f}]☎☎ Set unit’s Gate Open time

[1{iiii}]☎☎ Set unit’s Site ID number

[2 then 1-0] ☎[nnn nnn#] ☎☎ Set unit’s Auto dial

numbers

[3{pppp}]☎☎ Set unit’s Program Code

[5{r}]☎☎ Set Ring Count before auto answer

[6{d}]☎☎ Set Dial Mode‡

‡ Dial Mode

0 = Tone dial only

1 = Rotary dial only

2 = Tone dial with Secondary Relay pulse

3 = Rotary dial with Secondary Relay pulse

[7{x}]☎☎ Set Operation Mode, where x = :

1 = Emergency mode

2 = Multiple HS-2’s share same phone line

4 = Ring Down mode (Seizes phone line, waits)

[8{lll}]☎☎ Set Call Length Time Limit

[9(tones)#] Echo Test.

[ ] then 1-0] Verifies primary or backup telephone

numbers

[#] Return to Normal Mode

Legend:

dDial mode (0= Touch, 1= Rotary)‡

fFive second relay duration time (1, 2,…9)

iiii Site ID number (always use four digits)

lll Call Length Time in seconds (001, …999)

nnn nnnn Phone Number (up to 12 digits)

pppp Program Code

rRing Count (1, 2, …9)

✽The “star” key of the telephone

# The “pound sign” key of the telephone

☎Tones returned by the unit

SECURITY DEPT. OPERATION

When Security personnel receive a call from the unit,

they press key [X] on their telephone to:

EMERGENCY MODE

[0] Deactivate Secondary (Camera) Relay

[5] Operate Secondary (Camera) Relay

[2] Factory Tone Test (answer tone)

[7] Force disconnect (hang up)

[8] Extends current Call Timer 3 minutes

[9] Toggle on/off Primary Relay (☎= off, ☎☎ = on)

[✽] Requests Site ID Number

[#{pppp}] Enter Program Mode

General

Databetween [ ]is a mandatoryprogram key stroke sequence. Databetween { }is to besupplied by theprogrammer.

Unit responses are shown between ( ).

CONDENSED GUIDE TO USE and PROGRAMMINGCONDENSED GUIDE TO USE and PROGRAMMING

CONDENSED GUIDE TO USE and PROGRAMMING

✽

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