Toshiba B-EX4T2 SERIES Manuel utilisateur

TOSHIBA Barcode Printer

B-EX4T2 SERIES

Owner’s Manual

Mode d’emploi

Bedienungsanleitung

Manual de instrucciones

Gebruikershandleiding

Manuale Utente

Manual do Utilizador

TOSHIBA Barcode Printer

B-EX4T2 SERIES

Owner's Manual

by TOSHIBA TEC CORPORATION

6-78 Minami-cho, Mishima-shi, Shizuoka-ken, JAPAN

< For EU Only >

TOSHIBA TEC Europe Retail Information Systems S.A.

Rue de la Célidée 33 BE-1080 Brussels

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their

amendments.

VORSICHT:

•Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)

•Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.

Centronics is a registered trademark of Centronics Data Computer Corp.

Microsoft is a registered trademark of Microsoft Corporation.

Windows is a trademark of Microsoft Corporation.

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and set in

accordance with the instruction manual, may cause harmful interference to radio communications.

Operations of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at his own expense. (for USA only)

Changes or modifications not expressly approved by the manufacturer for compliance could void the

user’s authority to operate the equipment.

N258

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing

Equipment Regulations.”

“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel

brouilleur du Canada.” (for CANADA only)

IP20

Waste Recycling information for users:

Following information is only for EU-member states:

The use of the crossed-out wheeled bin symbol indicates that this product

may not be treated as general household waste.

By ensuring this product is disposed of correctly you will help prevent

potential negative consequences for the environment and human health, which could

otherwise be caused by inappropriate waste handling of this product. For more detailed

information about the take-back and recycling of this product, please contact your supplier

where you purchased the product.

Precautions for the handling of Wireless Communication Devices

Wireless LAN Module: SD-Link 11g

RFID Module: TEC-RFID-EU1 (B-EX700-RFID-H1-QM-R)

For Europe

This device was tested and certified by Notified Body.

Hereby, Toshiba TEC Corporation declares that this device is in compliance with the essential requirements and

other relevant provisions of Directive 1999/5/EC.

This equipment uses the radio frequency band which has not been standardised throughout the EU and EFTA

countries. It can be used in the following countries.

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany,

Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia,

Slovenia, Spain, Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland

For USA

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired

operation.

Changes or modification not expressly approved by manufacturer for compliance could void the user’s authority

to operate the equipment.

For Canada

Operation is subject to the following two conditions:

(1) This device may not cause interference, and

(2) This device must accept any interference, including interference that may cause undesired operation of the

device.

For Taiwan

Caution

根據低功率電波輻射性電機管理辦法

For safety

Do not operate this product in locations where its use may be prohibited. For example, in an aeroplane or

hospital. If you are unsure whether operation is permitted, please refer to and follow the airline company or

medical institution guidelines.

Otherwise, flight instrument or medical equipment may be affected, causing a serious accident.

This product may affect the operation of some implanted cardiac pacemakers and other medically implanted

equipment. Pacemaker patients should be aware that the use of this product in close proximity to a pacemaker

might cause the device to malfunction.

If you have any reason to suspect that interference is taking place, immediately turn off the product and contact

your TOSHIBA TEC sales agent.

Do not disassemble, modify, or repair the product as doing so may cause injury.

Modification is also against the Laws and Regulations for Radio Equipment. Please ask your TOSHIBA TEC

sales agent for repair.

Safety Summary ENGLISH VERSION EO1-33094

( )

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions

necessary for safe handling are included in this manual. All warnings and cautions contained in this manual

should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified

using the procedures described in this manual, turn off the power, unplug the machine, and then contact your

authorised TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions).

Specific warning contents are drawn inside the symbol.

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items).

Specific prohibited contents are drawn inside or near the symbol.

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed.

Specific instructions are drawn inside or near the symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

This indicates that there is the risk of death or serious injury if the

machine is improperly handled contrary to this indication.

Do not use voltages other than

the AC voltage specified on the

rating plate, as this may cause

fire or electric shock.

Do not plug in or unplug the power

cord with wet hands as this may

cause electric shock.

If the machine shares the same

electrical outlet, with any other

appliance that consumes a large

amount of power, the voltage will

fluctuate widely each time these

appliances operate. Be sure to

provide an exclusive outlet for

the machine as this may cause

fire or electric shock.

Do not place metal objects or

water-filled containers (flower

vases, flower pots or mugs etc) on

top of the machine. If metal

objects or spilled liquids enter the

machine, this may cause fire or

electric shock.

Do not insert or drop metal,

flammable or other foreign

objects into the machine through

ventilation slits, as this may

cause fire or electric shock.

Do not scratch, damage or modify

the power cords. Do not place

heavy objects on, pull on, or

excessively bend the power cords,

as this may cause fire or electrical

shock.

If the machine is dropped or the

cabinet is damaged, turn off the

power switch and disconnect the

power cord plug from the outlet,

and then contact your authorised

TOSHIBA TEC representative

for assistance. Continued use of

a damaged machine may cause

fire or electric shock.

Continued use of the machine in an

abnormal condition (the machine is

producing smoke or a strange

smell) may cause fire or electric

shock. In these cases, immediately

turn off the power switch and

disconnect the power cord plug

from the outlet. Then, contact your

authorised TOSHIBA TEC

representative for assistance.

ARNING

Use only specified

AC voltage.

Prohibited

Disconnect

the plug. Disconnect

the plug.

Safety Summary ENGLISH VERSION EO1-33094

( )

If foreign objects (metal

fragments, water, liquids) enter

the machine, turn off the power

switch and disconnect the power

cord plug from the outlet, and

then contact your authorised

TOSHIBA TEC representative

for assistance. Continued use of

the machine in that condition may

cause fire or electric shock.

When unplugging the power cords,

be sure to hold and pull on the plug.

Pulling on the cord may cut or

expose the internal wires and cause

fire or electric shock.

Ensure that the equipment is

properly grounded. Extension

cables should also be grounded.

Fire or electric shock could

occur on improperly grounded

equipment.

Do not remove covers, repair or

modify the machine yourself.

Contact your TOSHIBA TEC

representative for assistance. You

may be injured by high voltage,

very hot parts or sharp edges inside

the machine.

Do not use a spray cleaner

containing flammable gas for

cleaning this product, as this may

cause a fire.

Care must be taken not to injure

yourself with the printer paper

cutter.

This indicates that there is the risk of personal Injury or damage to

objects if the machine is improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

•Try to avoid locations that have the following adverse conditions:

* Temperatures out of the specification * Direct sunlight * High humidity

* Shared power source * Excessive vibration * Dust/Gas

•The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER

USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

•USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

•DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust,

or gas.

•Ensure the printer is operated on a level surface.

•Any data stored in the memory of the printer could be lost during a printer fault.

•Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains

interference.

•Unplug the machine whenever you are working inside it or cleaning it.

•Keep your work environment static free.

•Do not place heavy objects on top of the machine, as these items may become unbalanced and fall causing injury.

•Do not block the ventilation slits of the machine, as this will cause heat to build up inside the machine and may cause fire.

•Do not lean against the machine. It may fall on you and could cause injury.

•Unplug the machine when it is not used for a long period of time.

•Place the machine on a stable and level surface.

Request Regarding Maintenance

•Utilise our maintenance services.

After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the

inside of the machine cleaned. Dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is

particularly effective before humid rainy seasons.

•Our preventive maintenance service performs periodic checks and other work required to maintain the quality and performance

of the machine.

For details, please consult your authorised TOSHIBA TEC representative.

•Do not expose the machine to insecticides or other volatile solvents. This may cause the cabinet, or other parts, to deteriorate

and may cause the paint to peel.

Notification (for Turkey)

EEE Yönetmeliğine Uygundur

CAUTION

Disconnect

the plug. Disconnect

the plug.

Connect a

grounding wire.

disassembling.

Prohibited

ENGLISH VERSION EO1-33094

TABLE OF CONTENTS

Page

1. PRODUCT OVERVIEW....................................................................................................... E1- 1

1.1 Introduction................................................................................................................. E1- 1

1.2 Features ..................................................................................................................... E1- 1

1.3 Unpacking................................................................................................................... E1- 1

1.4 Accessories ............................................................................................................... E1- 2

1.5 Appearance ................................................................................................................ E1- 3

1.5.1 Dimensions ............................................................................................................... E1- 3

1.5.2 Front View................................................................................................................. E1- 3

1.5.3 Rear View ................................................................................................................. E1- 3

1.5.4 Operation Panel........................................................................................................ E1- 4

1.5.5 Interior....................................................................................................................... E1- 4

1.6 Options ....................................................................................................................... E1- 5

2. PRINTER SETUP ................................................................................................................ E2- 1

2.1 Installation .................................................................................................................. E2- 2

2.2 Connecting the Power Cord........................................................................................ E2- 3

2.3 Loading Supplies ........................................................................................................ E2- 4

2.3.1 Loading the Media .................................................................................................... E2- 5

2.3.2 Loading the Ribbon.................................................................................................. E2-10

2.4 Connecting the Cables to Your Printer....................................................................... E2-12

2.5 Turning the Printer ON/OFF....................................................................................... E2-13

2.5.1 Turning ON the Printer............................................................................................. E2-13

2.5.2 Turning OFF the Printer........................................................................................... E2-13

2.6 Printer Setting...........................................................................................................................

E2-14

2.6.1 User System Mode .................................................................................................. E2-15

2.6.2 Parameter Setting.................................................................................................... E2-16

2.6.3 Enabling LAN/WLAN ............................................................................................... E2-24

2.6.4 Basic Program Setting............................................................................................. E2-24

2.6.5 Enabling Z-Mode...................................................................................................... E2-25

2.6.6 Automatic Calibration............................................................................................... E2-26

2.6.7 Dump Mode Setting ................................................................................................. E2-27

2.6.8 Logging .................................................................................................................... E2-29

2.6.9 System Mode........................................................................................................... E2-30

2.6.10 Interface Setting....................................................................................................... E2-31

2.6.11 Real Time Clock (RTC)............................................................................................ E2-38

2.6.12 Copying Data to/from USB Memory ........................................................................ E2-39

2.7 Installing the Printer Drivers....................................................................................... E2-40

2.7.1 Introduction .............................................................................................................. E2-40

2.7.2 General Description ................................................................................................. E2-40

2.7.3 Installing the Printer Driver ...................................................................................... E2-40

2.7.4 Preparation for installation....................................................................................... E2-41

2.7.5 Installation under Windows2000/XP/Server2003.................................................... E2-43

2.7.6 Installation under WindowsVista/Server2008/7/Server2008R2 .............................. E2-48

2.7.7 Installation under Windows2000 (USB with Plug & Play enabled) ......................... E2-51

2.7.8 Installation under WindowsXP/Server2003 (USB with Plug & Play enabled)......... E2-53

2.7.9 Installation under Windows Vista/Server2008/7/Server2008R2

(USB with Plug & Play enabled).............................................................................. E2-54

2.7.10 Uninstalling the Printer Driver.................................................................................. E2-55

2.8 Print Test ................................................................................................................... E2-58

ENGLISH VERSION EO1-33094

2.9 Position and Print Tone Fine Adjustment .................................................................. E2-60

2.9.1 Fine Adjustment....................................................................................................... E2-60

2.10 Threshold Setting....................................................................................................... E2-67

2.11 Sensor Setting ........................................................................................................... E2-69

3. ONLINE MODE ................................................................................................................... E3- 1

3.1 Key Functions............................................................................................................. E3- 1

3.2 LCD ............................................................................................................................ E3- 2

3.2 Operation Example ..................................................................................................... E3- 3

4. MAINTENANCE .................................................................................................................. E4- 1

4.1 Cleaning ..................................................................................................................... E4- 1

4.1.1 Print Head/Platen/Sensors ....................................................................................... E4- 1

4.1.2 Covers and Panels ................................................................................................... E4- 2

4.1.3 Optional Cutter Module............................................................................................. E4- 3

5. TROUBLESHOOTING ........................................................................................................ E5- 1

5.1 Error Messages .......................................................................................................... E5- 1

5.2 Possible Problems ...................................................................................................... E5- 4

5.3 Removing Jammed Media .......................................................................................... E5- 5

6. PRINTER SPECIFICATIONS .............................................................................................. E6- 1

7. SUPPLY SPECIFICATIONS................................................................................................ E7- 1

7.1 Media.......................................................................................................................... E7- 1

7.1.1 Media Type ............................................................................................................... E7- 1

7.1.2 Detection Area of the Transmissive Sensor............................................................. E7- 3

7.1.3 Detection Area of the Reflective Sensor .................................................................. E7- 4

7.1.4 Effective Print Area ................................................................................................... E7- 4

7.1.5 RFID Tags................................................................................................................. E7- 6

7.2 Ribbon ........................................................................................................................ E7- 8

7.3 Recommended Media and Ribbon Types ................................................................. E7- 10

7.4 Care/Handling of Media and Ribbon ......................................................................... E7- 17

APPENDIX 1 MESSAGES AND LEDS ....................................................................................EA1-1

APPENDIX 2 INTERFACE .......................................................................................................EA2-1

APPENDIX 3 PRINT SAMPLES...............................................................................................EA3-1

APPENDIX 4 GLOSSARIES ....................................................................................................EA4-1

CAUTION!

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorised Service representative with regard to any queries you may have in

this manual.

This is a Class A product. In a domestic environment this product may cause radio interference in

which case the user may be required to take adequate measures.

WARNING!

1. PRODUCT OVERVIEW

ENGLISH VERSION

EO1-33094

1.1 Introduction

E1- 1

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

1.3 Unpacking

Thank you for choosing the TOSHIBA B-EX4T2 series bar code

printer. This Owner’s Manual contains from general set-up

through to how to confirm the printer operation using a test print,

and should be read carefully to help gain maximum performance

and life from your printer. For most queries please refer to this

manual and keep it safe for future reference. Please contact your

TOSHIBA TEC representative for further information concerning

this manual.

This printer has the following features:

•The print head block can be opened providing smooth loading

of media and ribbon.

•Various types of media can be used as the media sensors can

be moved from the centre to the left edge of the media.

•Web based functions such as remote maintenance and other

advanced network features are available.

•Superior hardware, including the specially developed 8

dots/mm (203 dots/inch) thermal print head which will allow very

clear print at a printing speed of 3, 6, 10, or 12 inches/sec. and

3, 5, 8, 10, or 12 inches/sec. with 11.8 dots/mm (300 dots/inch)

thermal head. 23.6 dots/mm (600 dpi) thermal print head which

will allow very clear print at a printing speed of 2, 3, 4, 5, or 6

inches/sec.

•Besides the optional Cutter Module, there is also an optional

Peel off Module, RS-232C I/F card, Centronics I/F card,

Expansion I/O Card, Wireless LAN I/F card, the RTC/USB host

I/F card, HF band RFID mount kit and Narrow width platen kit.

Unpack the printer as per the Unpacking Instructions supplied with

the printer.

NOTES:

1. Check for damage or

scratches on the printer.

However, please note that

TOSHIBA TEC shall have

no liability for any damage

of any kind sustained

during transportation of the

product.

2. Keep the cartons and

internal packing for future

transportation of the

printer.

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