TOPRO Troja 2G Manuel utilisateur

Seite 1 von 4

TOPRO GmbH Geschäftsleitung: Rune Midtun DnBNOR Hamburg

Bahnhofstraße 26d Prokurist: Matthias Mekat, Markus Hammer BLZ: 202 201 00

82256 Fürstenfeldbruck HRB 179583, AG München Kto-Nr.: 50272008

Tel.: 08141-88 89 39-0 USt.-IdNr.: DE267603193 BIC: DNBADEHX

Fax: 08141-88 89 39-22 [email protected] ·www.topro.de IBAN: DE39202201000050272008

TOPRO GmbH

Bahnhofstraße 26d

82256

ürstenfeldbruck

abian Haberkorn

Bahnhofstraße 26d

82256 ürstenfeldbruck

Tel. <08141-5588939-75

ax <08141-5588939-22

e-mail <[email protected]

www.topro.de

Important safety notice

Within this notice we inform you about a corrective measurement

regarding

the parking brake of the rollator TOPRO Troja 2G

ürstenfeldbruck, 04.08.2015

From:

TOPRO GmbH

Bahnhofstraße 26d

82256 ürstenfeldbruck

Tel.08141-5588939-0

To: Every user and seller of the rollator TOPRO Troja 2G

Affected products:

Rollator TOPRO Troja 2G. Size M until serial number 156 531 152. Size S until serial number

156 670 071.

Dear User or Seller of the rollator TOPRO Troja 2G,

Within this notice we inform you about a fact concerning the parking brake of the rollator

TOPRO Troja 2G.

Seite 2 von 4

TOPRO GmbH Geschäftsleitung: Rune Midtun DnBNOR Hamburg

Bahnhofstraße 26d Prokurist: Matthias Mekat, Markus Hammer BLZ: 202 201 00

82256 Fürstenfeldbruck HRB 179583, AG München Kto-Nr.: 50272008

Tel.: 08141-88 89 39-0 USt.-IdNr.: DE267603193 BIC: DNBADEHX

Fax: 08141-88 89 39-22 [email protected] ·www.topro.de IBAN: DE39202201000050272008

Descriptions of the challenge including the detected cause:

An observation of the TOPRO warranty cases run in spring 2015 has shown that on the model

2G a fast wear and tear of the parking brake lever can lead to a potential malfunction of the

parking brake itself. After an average usage period of 12 months the malfunction is likely to

happen. Thereby the brake lever that runs inside of the brake case does not lock accurately

whilst being pushed down by the user. The active brake activated by the finger pull is not

affected.

Seite 3 von 4

TOPRO GmbH Geschäftsleitung: Rune Midtun DnBNOR Hamburg

Bahnhofstraße 26d Prokurist: Matthias Mekat, Markus Hammer BLZ: 202 201 00

82256 Fürstenfeldbruck HRB 179583, AG München Kto-Nr.: 50272008

Tel.: 08141-88 89 39-0 USt.-IdNr.: DE267603193 BIC: DNBADEHX

Fax: 08141-88 89 39-22 [email protected] ·www.topro.de IBAN: DE39202201000050272008

Seite 4 von 4

TOPRO GmbH Geschäftsleitung: Rune Midtun DnBNOR Hamburg

Bahnhofstraße 26d Prokurist: Matthias Mekat, Markus Hammer BLZ: 202 201 00

82256 Fürstenfeldbruck HRB 179583, AG München Kto-Nr.: 50272008

Tel.: 08141-88 89 39-0 USt.-IdNr.: DE267603193 BIC: DNBADEHX

Fax: 08141-88 89 39-22 [email protected] ·www.topro.de IBAN: DE39202201000050272008

TOPRO GmbH corrects in two steps.

A) ollowing the prooven mechanical example of the braking housing and braking lever of the

Troja Classic also the 2G received the above modified V4A steel pin in October 2014. Now the

braking lever made from PA 6.6 runs directly on the V4A steel pin, reducing the wear and tear

result.

B) Once a warranty claim occurs TOPRO GmbH reacts professional, means substitutes the

whole braking beam and lever on both sides left/right.

Kindly take notice that the active brake is not negatively affected.

What measurements are mandatory?

As soon as you get notice of the described warranty claim, please contact the TOPRO

customer service. This way the rollator can be put in order with the help of the modified

spare part. You can dispose the exchanged parts.

Spreading the content of this saftey notice:

Please take necessary actions to inform your organisation that all users and sellers do know

about the above described safety notice. Kindly also inform third parties by sending out the

safety notice. We kindly ask you to safe this information until the measurements have taken

place.

Contact person:

or any inqueries please contact:

TOPRO Industri AS

Frode Kojen

Kvalitetssjef/Quality Manager

Rambekkvegen 7, NO-2816 Gjøvik

Tlf: +47 47 65 62 72

E-post: [email protected]

Or:

Seite 5 von 4

TOPRO GmbH Geschäftsleitung: Rune Midtun DnBNOR Hamburg

Bahnhofstraße 26d Prokurist: Matthias Mekat, Markus Hammer BLZ: 202 201 00

82256 Fürstenfeldbruck HRB 179583, AG München Kto-Nr.: 50272008

Tel.: 08141-88 89 39-0 USt.-IdNr.: DE267603193 BIC: DNBADEHX

Fax: 08141-88 89 39-22 [email protected] ·www.topro.de IBAN: DE39202201000050272008

TOPRO GmbH

abian Haberkorn

Produktmanager

Bahnhofstrasse 26 d, 82256 ürstenfeldbruck

Tel: 08141-5588939-75

E-Mail: [email protected]

The signer confirms that a copy of this information has also been shared with the public

authority BfArM.

Yours sincerely,

Produktmanager und Sicherheitsbeauftragter

TOPRO GmbH

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