Thumpstar TSE12 Manuel utilisateur

THUMPSTAR BALANCE BIKES
PLEASE READ MANUAL CAREFULLY BEFORE OPERATING
We care about the safety and comfort of our customers. This manual will guide you through proper
techniques in operating your THUMPSTAR balance bike.
For any additional information, please visit:
www.ThumpstarBalanceBike.com
THUMPSTAR electric balance bike models TSE12 and TSE16.
Read the entire manual before allowing a child to use this product.
NOTE: Manual illustrations are for demonstration purposes only. Illustrations may not reflect the exact
appearance of the actual product. Specifications are subject to change without notice. Please have your
product Serial Number (S/N) and a copy of your receipt before contacting us for warranty assistance
and/or replacement parts.
WARNING: Riding a TSE BALANCE BIKE does present potential risks and caution is required. Like any riding
product, a TSE BALANCE BIKE has inherent hazards associated with its use (for example, falling off or riding it
into a hazardous situation). When riding the TSE BALANCE BIKE, it is possible to lose control or otherwise get
into dangerous situations. Both children and the adults responsible for supervising them, must recognize that
if such hazards occur, a rider can be seriously injured or die even when using safety equipment and other
precautions. RIDE AT YOUR OWN RISK.
IMPORTANT INFORMATION
This manual has very detailed and important information on how to operate your electric balance bike.
PLEASE TAKE A FEW MOMENTS AND READ IT CAREFULLY BEFORE OPERATING THE BIKE.
1

Front Wheel Installation
Install the front axle in the order shown above.
(Note: the 16in requires 2 washers outside; not shown)
2

Handlebar assembly
This manual covers both 12 and 16in bikes.
Read and understand this entire manual before allowing a child to use this product.
NOTE: Manual Illustrations are for demonstration purposes only. Illustrations may not reflect the exact
appearance of the actual product. Specifications are subject to change without notice.
WARNING: ADULT SUPERVISION NECESSARY
This manual contains important safety information, it is your responsibility to review this information and
make sure all riders understand warnings, cautions, instructions and safety topics. Assure that young riders
are able to safely, and responsibly, use this product. THUMPSTAR recommends that you periodically review
and reinforce the information in this manual with younger riders, and inspect and maintain the bike to
ensure their safety. If you delegate this task to another adult, it is YOUR RESPONSIBILITY to pass this owner’s
manual and all relevant information to whomever will take on this role, and ensure without question that the
rider is supervised, controlled and taught in a safe manner.
WARNING: Riding a Thumpstar Electric Balance bike DOES present potential risks and caution is
required. Like any riding product, a Thumpstar bike has inherent hazards associated with its use (for
example, falling off or riding into a hazardous situation). The bikes can and are intended to move,
therefore it is possible to lose control or otherwise get into dangerous situations. Both children and the
adults responsible for supervising them, must recognize that if such hazards occur, a rider can be
seriously injured.
RIDE AT YOUR OWN RISK
WARNING: THESE MODELS ARE NOT SUITABLE FOR CHILDREN UNDER AGE 2 OR HEAVIER THAN 120 LB
(APPROX. 60KG). No children should ride any THUMPSTAR BIKE if they cannot sit on the seat and touch both
feet flat on the ground at the same time. Because products, like THUMPSTAR BIKES, can and do present
potential hazards associated with their use. PARENTS / ADULTS ARE RESPONSIBLE FOR SELECTING RIDING
PRODUCTS THAT ARE APPROPRIATE FOR THE AGE, SIZE AND DEVELOPMENT OF A CHILD.
We recommend that children under the age of 2 should not be permitted to use the THUMPSTAR BIKE.
We recommend a minimum age of 2 years old (12in) and 4 years old (16in). These are estimated ages only
and can be affected by the rider’s size, weight or skills - not every child of 2 years old will be suited to a
3

THUMPSTAR BIKE. Any rider unable to fit comfortably on the THUMPSTAR BIKE should not attempt to ride it.
The parent’s decision to allow his or her child to ride these products should be based on the child’s maturity
and ability to follow directions and instructions. THUMPSTAR emphasizes that adults are strongly advised
NOT to disregard our recommendations or permit younger children, younger than 2 years, or older, if not
deemed suitable to ride the THUMPSTAR BIKE. These products are intended for use by children who are
competent to operate these types of products. Children with any mental or physical conditions that may
make them susceptible to injury, or impair their physical dexterity or mental capabilities to recognize,
understand, and follow safety instructions should not use or be permitted to use this product if determined
inappropriate for their abilities.
ACCEPTABLE RIDING CONDITIONS AND PRACTICES:
●Always check and obey local laws and regulations, which may affect the locations where the
THUMPSTAR BIKE may be used.
●Keep a safe distance from cars and motor vehicle traffic at all times. Never ride your THUMPSTAR
BIKE on public streets, roads, highways, at night or when visibility is limited.
●Do not twist the throttle on the handgrip unless you are sitting on the THUMPSTAR BIKE and in a
safe environment, suitable for riding.
●Avoid excessive speeds that can be associated with downhill rides.
●Maintain a grip on the handlebars with both hands at all times.
●Do not touch the brake disc or hub motor on your THUMPSTAR BIKE when in use or immediately
after riding, as these parts can become very hot after riding.
●Ride defensively. Watch out for potential obstacles that could catch your wheel or force you to
swerve suddenly or lose control.
●Be careful to avoid pedestrians, skaters, skateboarders, scooters, bikes, children or animals that
may enter your path, and respect the rights and property of others.
●These THUMPSTAR BIKES are intended for use on flat, dry surfaces, without loose debris, such as
sand, leaves, rocks or gravel. Wet, slick, bumpy, uneven or rough surfaces may impair traction
and contribute to possible accidents. Do not ride your THUMPSTAR BIKE through mud, over ice,
through puddles, in wet or icy weather, and never immerse the bike in water, as the electrical
components and drive components could be damaged by water or create other possibly unsafe
conditions.
●Never use near steps or swimming pools. Avoid sharp bumps, drainage grates, and sudden
surface changes.
●Do not attempt to or do tricks and stunts on your THUMPSTAR BIKE. These E-BALANCE BIKES are
not made to withstand abuse from misuse, such as jumping, curb grinding, or any other type of
stunts. Racing, stunt riding or other maneuvers also enhance the risk of loss of control, or may
cause uncontrolled rider actions or reactions.
●Never allow more than one person at a time to ride the bike.
●Do not ride at night or when visibility is limited.
●Never risk damaging surfaces such as carpet or flooring, by use of a THUMPSTAR BIKE indoors.
●Never tow anything or anyone with or allow your THUMPSTAR BIKE to be towed by any other
person or vehicle, motorized or not.
4

POWERED AND ROTATING PARTS WARNING:
Do not allow hands, feet, hair, any body parts, clothing, or similar articles to contact with any rotating or
moving parts, such as wheels, or drive train components. IF YOUR CHILD HAS LONG HAIR, PLEASE TUCK IT IN
THEIR SHIRT OR SECURE IT OUT OF THE WAY OF THE WHEELS.
PROPER RIDING ATTIRE:
●Always wear proper protective equipment, such as an approved and properly fitted safety helmet
(with chin strap securely buckled), eye protection, athletic shoes (lace-up shoes with rubber soles),
elbow pads and knee pads.
●Keep shoelaces tied and out of the way of the wheels, motor and drive system.
●Never ride barefoot or in sandals.
●Long-sleeved shirt, long pants, and gloves are recommended.
OPERATING AND RIDING THE BALANCE BIKE
Please familiarize yourself with the components below.
1. Frame 10. Front axle 19. Brake disc
2. Handlebar 11. Charge port
3. Handlebar grip 12. Foot rest
4. Brake lever 13. Seat
5. Throttle 14. Seat post
6. Front fork 15. Seat clamp
7. Stem 16. Hub motor
8. Head clamp 17. Rear axle nuts
9. Front wheel 18. Brake caliper
5

20. Battery
21. Controller box cover screw
22. Controller
IMPORTANT INFORMATION
Non-powered training: We recommend that you teach your child how to balance the bike first before you
add power. They should be proficient at kicking and balancing the bike before turning the power switch on.
There are many videos on YouTube which can teach them to kick and balance a bike.
6

Power Mode:
The 12in bike comes in the lowest settings and ½ power. We programmed the beginner mode so that the
bike does not move too fast and you can briskly walk next to your child while training. The throttle is not very
responsive and has a delay built in and takes a few seconds to start moving. Once they kick or you push
them, it will start to move and will slowly gain speed as it goes. This is a safety feature built in so that the bike
does not start too fast. This feature changes when you go to faster modes.
We leave the speed cap off so that you can adjust the speeds. After you have chosen a safe setting for your
child’s skill level, we recommend you cover the switch (cover is in the tool bag) so they cannot change the
mode and go faster.
The illustrations below show you the different positions of the speed switch located on the bottom of the
bike. As mentioned above, the 12in comes with 50 % power, 50% torque, kick-start and the slowest speed
setting. To change to 100 %power, full torque, non-kick mode - please refer to the next page. WARNING: it is
recommended that once you change to full-power mode, you monitor your child and make sure that they
can operate the bike safely. We recommend that you change 1 mode at a time. Do not add full power, full
torque and non-kick all at the same time. The first change you should make is to remove the kick-start mode.
After they get comfortable with the twist and go, you can change to full power mode. We suggest you
change the speed switch to the slowest position to make sure that your child can handle the speed change. In
full power mode and the highest speed setting, the twist throttle delay time is reduced to 1.5 seconds and
engages quicker, so make sure your child has enough open space in front of them to safely ride and will not
crash into any obstacles.
16in bike comes with 50% power, non-kick mode and the slowest speed setting. Follow the same instructions
as above for the 12in. See the next page for instructions on how to release the full potential of the bike.
HOW TO CHANGE THE MODES OF THE BIKE
1. Remove the screw for the plastic cover located at the bottom of the bike position. You have to
remove the silicone that covers the screw head. The cover opens from the front (round part) and
will require you to pry it open from the front area. A screwdriver or anything flat will work just fine.
WARNING: DO NOT PRY THE COVER FROM THE SIDES OR THE REAR (SEE PAGE 15), THERE ARE
LOCKING TABS ON THE REAR OF THE COVER AND YOU WILL BREAK THEM OFF. PLEASE READ THESE
INSTRUCTIONS CAREFULLY. THE COVER HAS SILICONE ON IT TO SEAL IT FROM WATER. PRY WITH
CARE.
2. Please pay attention when you remove the cover, the speed switch is connected to the cover. Once
you pry the cover off, you can move it off to the side or unplug it.
7

3. 50% power mode: Locate the solid BLACK AND WHITE wires with a black connector and unplug it.
This will give you 100% power. We put the mode wires on the top and so you can easily find them
(see pic below), 12in and 16in bike.
4. Torque reduction: Locate the solid BLACK AND YELLOW/GREEN STRIPED wire with the white
connector and unplug it. This will give you full torque. We only connect this for the 12in bike, the
16in bike has full torque.
5. NON-Kick mode: Locate the solid BLACK AND LIGHT BLUE wires with the red connector and unplug
it. This will change the bike to NON-Kick mode. 12in only. 16in has this function, however, we do
not connect it. If you want this function on your 16in bike, then connect the red connector
together.
To easier locate the wires we wrapped the wires with a white tube and zip-tied the group together. The
words ‘Zero Start Switch’, ‘Torque Switch’ and ‘Speed Limit Switch’ are on each set of the wires.
See wiring diagram below for reference.
CAUTION: Running with full speed and torque will decrease the running time and drain the battery faster.
Operating at full speed and torque for a long time, (over 5 minutes), will make the battery, controller and
motor get hot. Excessive riding in this mode will decrease the life of the components.
SAFELY APPROACHING OR RE-MOUNTING THE THUMPSTAR BIKE:
Teach children to approach the bike with caution; before use or while standing back up if knocked over.
1. Ensure the power switch is turned off.
2. Ensure all wheels/tires have stopped rotating or moving.
3. Inspect for any obvious damage.
4. Perform a Pre-Ride Inspection (below)
5. Have rider mount the THUMPSTAR BIKE, gripping the handlebars with both hands and sitting on
the seat with both feet on the ground.
6. Please press the power switch to the ‘ON’ position.
7. Carefully resume riding your bike.
LOADING AND UNLOADING THUMPSTAR BIKE INTO VEHICLE
1. Ensure the power switch is turned off.
2. Load into a vehicle for transport.
3. After unloading, ensure that Power Switch is still switched off.
4. Perform Pre-Ride Inspection.
8

CHECK AND MAINTAIN
Before use, check that the THUMPSTAR BIKE is in proper working order. The bike should be maintained and
repaired in accordance with the manufacturer’s specifications, using only the manufacturers authorized
replacement parts, and should not be modified from the manufacturer’s original design and configuration.
PRE-RIDE INSPECTION AND CHECKLIST
Power Switch: Ensure that the Power Switch is turned off during the Pre-Ride Inspection and remains ‘OFF’
until the rider is sitting on the saddle, both hands gripping the handle bars, both feet flat on the ground.
Throttle: Ensure the Power Switch is turned off. Check that the throttle rotates freely and the return spring
returns the throttle back to ‘ZERO’ position from the ‘FULL’. Ensure there are no cracks or visible damage.
Brake: Check brake for proper function. When you squeeze the lever, the brake should provide positive
braking action. Slight rubbing is normal.
Tires: Inspect tires for excess wear and aging. Regularly check the pressure and inflate as per tire specs.
Frame, fork, stem and handlebars: Check for cracks and loose hardware. Broken components are rare,
however, it is possible to break parts after you have crashed. It is important to make a regular habit of
inspecting your bike every time you ride it.
Hardware/Loose Parts: Check all your hardware such as nuts, bolts, cables, fasteners, etc, to ensure that
they are secure. There should not be any unusual rattles or sounds from loose parts or broken components.
If the unit is damaged, do not ride it. Reference ‘Warnings’ listed in this manual.
Laws and Regulations: Check and obey local laws or regulations prior to riding.
Adjust the height of the seat.
9

After riding:
1. Check the battery capacity with the power on.
2. It is recommended to charge the battery when the red light comes on. If the balance bike
does not seem to have power, plug it in and let it charge, this could be from the rider
using the bike past the red light warning, however, it does shorten the battery life cycle.
3. If the yellow light is on… keep going. If they are done riding and the yellow light is on,
charge it.
4. Charging after each use is a good idea.
Charging:
1. Insert the charger into 110V/220V wall socket; the light on the charger will turn green.
2. Insert the plug from the charger into the charger port on the frame of the bike (you might see a
small spark or hear a pop, this is normal).
3. The light on the charger will turn RED, indicating that the battery is being charged. If the light does
not turn RED then the battery is fully charged or has a problem. Please see the ‘Troubleshooting’
section for further instructions or contact your dealer.
4. The light will turn GREEN indicating that the battery is fully charged.
5. Make sure that the bike is charged under a dry and cool surrounding.
Approx. Charging Times:
5.2Ah… 2-2.5 hours, if completely drained
Caution: Leaving the bike in direct sunlight for a long time (5-8 hours) will harm the battery or even cause
it to explode.
REPAIR AND MAINTENANCE:
Tools include in the kit:
●2.5, 4, 5, 6 and 8 mm Allen Wrench
●14,16,19 mm socket or open spanner
Turn power switch to “OFF” position, allow THUMPSTAR BIKE to be cool before beginning repair or
maintenance:
●Read instructions.
●Ensure the power switch to the “OFF”.
●Ensure THUMPSTAR BIKE has had adequate time to cool (up to 30 minutes)
●Secure the THUMPSTAR BIKE for repair or maintenance.
●Exercise caution around exposed parts.
●Contact THUMPSTAR customer service if unsure about any repair or maintenance.
Replacement parts:
For the complete selection of replacement parts visit www.THUMPSTARBALANCEBIKE.COM
Repair Centers:
For a list of authorized THUMPSTAR service centers, check Online at:
www.ThumpstarBalanceBike.com
10
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