ThermoFlow Elex Mini Basic Series Mode d’emploi

Electrically Controlled Tankless Water Heater

Installa�on Guide, User Manual, and Warranty Informa�on

Mini Tankless

Instant

Water Heater

Elex Mini Basic Series

Elex Mini Pro Series

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Electric Tankless Water Heater - Installation Manual and User Guide

Contents

0. Contents

Contents��2

Safety Instructions��3

Mounting Instructions ��7

Technical Specifications��16

User Manual ��19

Maintenance��21

Troubleshooting ��22

Warranty Conditions��23

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Electric Tankless Water Heater - Installation Manual and User Guide

Safety Instructions

1. Safety Instructions

Congratulations and thank you for choosing our instant water heater� The instruction contains

important information about commissioning, switching the device on and maintenance� To en-

sure your safety and that of others we recommend you read through this safety manual carefully�

Please refer to the back of the manual for details about the warranty� Keep this manual for future

reference�

If you lose the manual, contact your local distributor or manufacturer� When you call, please tell

us the model number and the serial number of your unit written on the rating plate of the water

heater�

Symbols used in this manual

The following symbols are used in these instructions/appear on the appliance:

Certified by CSA�

Failure to observe this instruction may expose you or others to danger�

Failure to observe this instruction may lead to damage to the device�

Indicates live parts�

Failure to observe this instruction may lead to damage to the device or danger to

you or others�

Please read the manual�

Hazardous materials and waste electrical and electronic equipment should be tak-

en to a designated recycling point�

IMPORTANT SAFETY INSTRUCTIONS

When using this electrical equipment, basic safety precautions should always be

followed, including the following.

READ AND FOLLOW ALL INSTRUCTIONS

All supply circuits must be disconnected before removing cover. Supply this ap-

pliance only from a grounded system. A wire connector marked “ ” is provided

for wiring the appliance. Connect the connector to the grounding terminal of the

electric service or supply panel with a continuous copper wire in accordance Ca-

nadian Electrical Code, Part I.

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Electric Tankless Water Heater - Installation Manual and User Guide

Safety Instructions

This product shall be protected by a Class A ground fault circuit interrupter.

This appliance is not intended for use by persons (including children) with re-

duced physical, sensory or mental capabilities, or lack of experience and knowl-

edge, unless they have been given supervision or instruction concerning use of

the appliance by a person responsible for their safety.

Children should be supervised to ensure that they do not play with the appliance.

The maximum inlet water pressure: 1.0 MPa (150 PSI).

The minimum inlet water pressure: 0.1 MPa (15 PSI).

WARNING

Before obtaining access to terminals, all supply circuits must be disconnected.

After service work is complete, proceed as during the ﬁrst-time appliance start-

up.

The connection diagram or wiring diagram is marked. (Located on inside of Front

Enclosure)

CAUTION

1. DO NOT INSTALL IN A BATH ENCLOSURE OR SHOWER STALL OR CONNECT TO A

SALT- REGENERATED WATER SOFTENER OR A WATER SUPPLY OF SALT WATER

2. CONNECT ONLY TO A CIRCUIT PROTECTED BY A CLASS A GROUND FAULT CIR-

CUIT INTERRUPTER

For use on an individual branch circuit only.

USE COPPER CONDUCTORS ONLY

USE BONDING CONDUCTOR IN ACCORDANCE WITH THE CANADIAN ELECTRICAL

CODE, PART I

Each individual heating element is marked with the manufacturer’s part number

or its electrical rating in voltage and amperes/watts.

The specific spacing between the appliance and adjacent surface.

SAVE THESE INSTRUCTIONS

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Electric Tankless Water Heater - Installation Manual and User Guide

Safety Instructions

CONSIGNES DE SÉCURITÉ IMPORTANTES

Lors de l'utilisation de cet équipement électrique, des précautions de sécurité

élémentaires doivent toujours être suivies, notamment les suivantes.

LIRE ET SUIVRE TOUTES LES INSTRUCTIONS

Tous les circuits d’alimentation doivent être débranchés avant de retirer le cou-

vercle. Alimentez cet appareil uniquement à partir d’un système mis à la terre. Un

connecteur de fil portant la mention « » est fourni pour le câblage de l’appareil.

Raccordez le connecteur à la borne de mise à la terre du panneau de service ou

d’alimentation avec un fil de cuivre continu conformément au code d’installation

électrique.

Ce produit doit être protégé par un disjoncteur de fuite à la terre de classe A.

Cet appareil n’est pas destiné à être utilisé par des personnes (y compris des

enfants) ayant des capacités physiques, sensorielles ou mentales réduites, ou

manquant d’expérience et de connaissances, à moins d’avoir été supervisées ou

instruites concernant l’utilisation de l’appareil par une personne responsable de

leur sécurité.

Les enfants doivent être surveillés pour s’assurer qu’ils ne jouent pas avec l’ap-

pareil.

La pression maximale d’entrée d’eau: 1.0 MPa (150PSI).

La pression minimale d’entrée d’eau: 0.1 MPa (15PSI).

AVERTISSEMENT

Avant d’accéder aux bornes de raccordement, tous les circuits d’alimentation

doivent être déconnectés.

Le schéma de connexion ou le schéma de câblage est marqué. (Situé à l’intérieur

de l’enceinte avant)

ATTENTION

1. NE PAS INSTALLER DANS L’ENCEINTE D’UNE BAIGNOIRE OU UNE CABINE DE

DOUCHE ET NE PAS RACCORDER À UN ADOUCISSEUR À RÉGÉNÉRATION AU SEL

NI À UNE ALIMENTATION EN EAU SALÉE.

2. BRANCHER UNIQUEMENT À UNE DÉRIVATION PROTÉGÉE PAR UN DISJONCTEUR

DIFFÉRENTIEL DE CLASSE A.

Pour utilisation sur un circuit de branche individuel uniquement.

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Electric Tankless Water Heater - Installation Manual and User Guide

Safety Instructions

EMPLOYER UNIQUEMENT DES CONDUCTEURS DE CUIVRE.

POSER UN CONDUCTEUR DE CONTINUITÉ DES MASSES CONFORME AU CODE CAN-

ADIEN DE L’ÉLECTRICITÉ, PREMIÈRE PARTIE.

Chaque élément chauffant porte le numéro de pièce du fabricant ou son calibre

électrique en tension et en ampères / watts.

L’espacement spécifique entre l’appareil et la surface adjacente.

CONSERVEZ CES INSTRUCTIONS

The appliance is not to be installed in locations where freezing can occur.

The resistivity of the water supply must not be less than 3300 Ω•in.

The appliance must be grounded properly!

The appliance is close-outlet type, the water connection of this appliance must

be connected to unvented water heating system.

No changes may be made to the appliance.

If the supply cord is damaged, it must be replaced by the manufacturer, its ser-

vice agent or similarly qualified persons in order to avoid a hazard.

Declaration of conformity

We hereby declares that the Thermoflow devices comply with the following standards:

• CAN/CSA E60335-2-35

• CAN/CSA-C22�2 No� 60335-1

• UL 499

Standards and regulations

The installation (plumbing and electrical work), commissioning and maintenance of this

appliance should only be undertaken by personnel with electrical engineering qualifica-

tions and in accordance with the relevant standards and regulations (BSI, etc�) and this

manual�

The following should also be observed:

• The appliance name plate;

• The technical specifications�

Connection to the water supply

Compatible cold water pipe materials: steel, copper and plastic�

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Electric Tankless Water Heater - Installation Manual and User Guide

Mounting Instructions

2. Mounting Instructions

Electrical installation

The appliance must be permanently connected to fixed wiring.

The device has been prepared for connection to the electrical supply�

Elex 3�5MHBL and Elex 3�5MEBL require a 110-120V, single-phase supply, other mod-

els require a 208-240V, single-phase supply� Please take reference of the rating plate

on device�

Please take reference of the following diagram to connect power supply with Elex

3�5/4�5/5�5 MHB/MEB which rated 240V�

NOTE: The wire has been attached to the appliance.

GR GR

L1 Circuit

Breaker

WIRE

ThermoflowTM

Tankless

Water Heater

Electric

Panel

240V~

60Hz

Please take reference of the following diagram to connect power supply with Elex 3�5

MHBL/MEBL which rated 120V�

NOTE: The wire has been attached to the appliance.

GR GR

LCircuit

Breaker

WIRE

ThermoflowTM

Tankless

Water Heater

Electric

Panel

120V~

60Hz

Circuit diagram for Mini Basic Series Elex 3.5MHBL

GR GR

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Electric Tankless Water Heater - Installation Manual and User Guide

Mounting Instructions

Circuit diagram for Mini Basic Series Elex 3.5MHB

L1 L1

L2 L2

GR GR

Circuit diagram for Mini Basic Series Elex 4.5/5.5 MHB

L1 L1

L2 L2

GR GR

Circuit diagram for Mini Pro Series Elex 3.5MEBL

To LED display

Water flow

sensor

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Electric Tankless Water Heater - Installation Manual and User Guide

Mounting Instructions

Circuit diagram for Mini Pro Series Elex 3.5/4.5/5.5 MEB

To LED display

Water flow

sensor

Unpacking

Check if the device has been damaged in any way�

Contents

• 1 device

• 1 bracket

• 1 bag of installation materials, contents:

① 2 screws

② 2 anchors

③ 1 seal

④ 1 filter mat

Tools

You will require the following tools for the installation:

• Phillips-head screwdriver

• Open-ended spanner 15mm(5/8”) and 24mm(1”)

• Teflon tape

• Drill

• 8mm(9/16”) stone or concrete drilling bits

• Pencil

• Adhesive tape

• Wire stripper

Environment

To prevent damage during transport this unit is supplied in robust packaging� Please

recycle the packaging where possible�

①②

③④

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Electric Tankless Water Heater - Installation Manual and User Guide

Mounting Instructions

Disposal of the appliance

Old appliances must not be disposed of in your household waste!

Every consumer is legally obliged to dispose of old appliances separately from their

household waste and to take them, for example, to a collection point in their local com-

munity or local district� Old electrical appliances will be accepted there free of charge�

This ensures that the old appliances are properly recycled and any negative impacts

on the environment are avoided� This is why electrical appliances are marked with the

symbol shown on the left�

Preparing for installation

The water and electricity supply need to be available at the place where the device is

to be supplied�

The installation location for the appliance should keep away from the shower�

Remove the appliance from the wall bracket

Put the wide screwdriver tip into the interlock between the water connections until it

stops, then press slightly upwards ①, tilt the appliance forward by max� 15° ②and

remove it upwards ③�

Locate the installation location of the appliance

Make sure the clearance meet the requirement of following diagram�

Top clearance 4”

Bottom clearance 4”

Right clearance 4”Left clearance 4”

Front clearance 4”

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