display of the CP shows USER HAS FALLEN and the CP announces, “USER HAS FALLEN!”If
the device has not been restored to vertical, after 30 seconds the message will be repeated
up to a maximum of three times. If the device is not restored to vertical after the third
announcement and subsequent 30 second delay, the CP calls the Care Provider and sends
an emergency alarm. The Care Provider has to acknowledge the call (detailed in the
Remote Control section) or the CP will attempt to dial the next pre-programmed telephone
number. When the Care Provider answers they will hear a combination of announcements
e.g. “Jeffrey House, Flat 7”, followed by the reason for the transmission e.g. “User Has
Fallen!” The Care Provider needs to acknowledge the call after which they will be able to
hear and speak to the Service User through the CP. The Care Provider will be able to adjust
the volume of the CP Speaker and also the sensitivity of the CP microphone as and if
necessary via their telephone keyboard. If the Care Provider answers but does not
acknowledge the call, or if the call is not answered, the CP will end the call and dial the next
pre-programmed number.
When the pendant is restored to vertical, the CP displays USER IS OK and also announces,
“User is OK!”
CARBON MONOXIDE DETECTOR
The carbon monoxide detector, like most installed devices is wireless in operation. If the
preset level of Carbon Monoxide Gas (CO) is detected, the detector will give an audible and
visual alarm. The CP will display C.O. DETECTOR or display the detector location as
appropriate; it will then initiate an emergency call to the Care Provider. When the Care
Provider answers they will hear a combination of announcements e.g. “Jeffrey House, Flat
7”, followed by the reason for the transmission e.g. “CO Detector Active!” The Care
Provider needs to acknowledge the call after which they will be able to hear and speak to
the Service User through the CP. The Care Provider will be able to adjust the volume of the
CP Speaker and also the sensitivity of the CP microphone as and if necessary via their
telephone keyboard. If the Care Provider answers but does not acknowledge the call, or if
the call is not answered, the CP will end the call and dial the next pre-programmed number.
GAS DETECTOR
The carbon monoxide detector, like most installed devices is wireless in operation. If the
preset level of Natural Gas (Methane CH4) is detected, the detector will give an audible and
visual alarm. The CP will display GAS DETECTOR or display the detector location as
appropriate; it will then initiate an emergency call to the Care Provider. When the Care
Provider answers they will hear a combination of announcements e.g. “Jeffrey House, Flat
7”, followed by the reason for the transmission e.g. “Gas Detector Active!” The Care
Provider needs to acknowledge the call after which they will be able to hear and speak to
the Service User through the CP. The Care Provider will be able to adjust the volume of the
CP Speaker and also the sensitivity of the CP microphone as and if necessary via their
telephone keyboard. If the Care Provider answers but does not acknowledge the call, or if
the call is not answered, the CP will end the call and dial the next pre-programmed number.
