Synesso S Series Manuel utilisateur
1
5610 4th Ave S. / Seale, WA 98108—USA
Tel: +1 206 764 0600 / Fax: +1 206 764 0601
Ordering Parts: [email protected]
Technical Support: [email protected]
Informaon: [email protected]
www.Synesso.com
SYNESSO S SERIES
OWNER’S MANUAL VERSION 2020.1
Last Revision: September 2020
2
TABLE OF CONTENTS
Introducon 3
Safety Warnings 4
Depressurizing Tanks, Tank Safety 5
Start Up Screen, Serial #, Soware Ver. 6
List of Tools and Supplies 6
Warranty & Water Standards 7-8
Plumbing Requirements 9
Electrical Requirements 10
Installaon and Installaon Diagrams 11-13
Startup 14
Operaon 15-17
Programming - Handheld Controller 18-29
Menu Level 1 - Operaons 18-22
Volumetric Programs 20
Error Codes 22
Menu Level 2 - Sengs 23-28
Program Mode / Temp. Scale 23
Error Log 28
Firmware 29
Maintenance 30-33
Quarterly Preventave Maintenance Guide 32
Annual Warranty Checklist 33
Flowmeter Calibraon Instrucons 34
Troubleshoong Guide 35-41
3
Please WRITE your Serial Number & Oset Infor-
maon here. This can be found on the 2nd & 3rd
Menu Levels of the Display Controller. Have this
available BEFORE calling for service or technical
support.
S/N: ________________________________
The osets for this machine are:
BG1: _____°F / BG2:_____°F / BG3:_____°F
Steam Tank:_____°F
Factory Contract Informaon:
Synesso Inc.
5610 4th Ave South
Seale, WA 98108 - USA
Tel: +1.206.764.0600 / Fax: +1.206.764.0601
E-mail: [email protected]
Web: www.Synesso.com
Twier: @SynessoFactory
Instagram: Synessofactory
INTRODUCTION
Congratulaons on the purchase of your Synesso espresso machine. Please read this Technical Manual and
retain it in a safe locaon for future reference. If you have any quesons about your machine, please con-
tact Synesso and our knowledgeable sta will assist you
Included in the package with this machine you will nd the following:
• Thumb Drive containing the Owner’s Manual and other technical documents
• Pump/Motor Combinaon + hoses (3/8” compression ngs on all hoses)
• 8’ Long metal reinforced ¾” ID drain hose + hose clamp (aached)
• Fing, 1/4” male NPT x 90° x 3/8” Compression (if not CE)
• Accessory Package: Portalters (per customer specicaon), blind basket, Synesso 3 oz. (90ml) shot
glass, 4oz jar cleaning detergent, and a 58.4mm tamper.
• Electrical plugs are ONLY included on CSA Cered machines (Canada). For all other machines, the
owner of the machine must purchase an appropriate plug end for their machine. Please see the
installaon instrucons starng on page 11 for more informaon.
Serial Number
Your espresso machine has a unique serial number, this
number can be found on the serial number label located on
the back side of the handheld display controller. The number
can also be read on the display during start-up. Please have
this serial number available for reference when contacng
the factory.
This manual applies to Synesso models S200 and S300. “S Series” machines are fully volumetric with up to
6 programmable dispensed volumes, depending on sengs. The S series machines have an external pump
and motor.
4
The conductors of the power supply cord are
marked “L1”, “L2” for the ungrounded (“hot”)
supply conductors and “G” for an equipment
grounding lead.
Warning: Risk of Fire. Use UL Listed Grounding
Type Plug rate for 220 Volts, ______ Amperes,
_______ Phase, #______ Wire. Plug to be Selected
and Installed only by Qualied Service Personnel.
Electrical
WARNING: Disconnect from
power supply before servicing
AVERTISSEMENT: Couper
l’alimentaon avant l’entreen
et le depannage.
California
only:
WARNING
This product can expose you to
chemicals including lead, which is known to
the State of California to cause cancer, birth
defects, or other reproducve harm. For
more informaon, go to
www.P65Warnings.ca.gov.
Electrical
Box:
This equipment is to be installed to
comply with the applicable federal,
state or local plumbing codes.
Under drain
tray
Materials informaon for Synesso™ machines:
• All stainless steel coming into contact with the water supply is 300 series
• All brass ngs are low lead per the CA360 specicaons or beer
• All electronic devices are lead free
• All gaskets are made from food-contact safe material
Test Informaon:
• Brew (coee) tanks are hydrostacally tested to 375 psi
• Steam tanks are pressure tested to 75 psi
• The electrical system is subject to an electrical withstand test of: 1.20 kV AC for 1 sec-
ond, with a 7 mA limit.
IMPORTANT Informaon for Synesso™ Espresso Machines: DISCONNECT FROM POWER BEFORE SERVICING.
• Read the enre manual before operang this machine.
• Steam and condensaon from the steam wand discharge are very hot and may cause burns.
• The steam wand ps and bases become hot during use: do not touch these surfaces.
• Cover the steam wand p or submerge in a lled pitcher to safely divert the steam before opening the
steam valve.
• Never remove the steam wand from the product that is being heated when the valve is open.
• Never remove the portalter from the machine during the acve brewing process.
• Keep water and moisture away from any electrical device or live power.
• Steam tank water is heated to 260°F (126°C) or more; Use cauon near steam tank.
• The brew groups deliver water as hot as 210°F (99°C). Avoid exposure to this water.
• The hot water mix valve can be adjusted to deliver water as hot as 212°F (100°C), which can cause severe
burns: please use cauon when acvang this water source.
Safety Label Locaons:
Synesso™ complies with UL regulaons by posng the following labels on its machines:
SAFETY WARNINGS
5
BREW & STEAM TANK SAFETY
Espresso machines have numerous potenal hazards, and it is of paramount importance to Synesso that
people servicing our machines take all necessary precauons to ensure their personal safety. When working
on the machine’s boilers (unless otherwise instructed in the direcons):
• Turn the machine o and shut o the incoming water supply.
• Depressurize the boilers as shown below.
When working on any electrical wiring (unless checking voltage or amperage readings or otherwise instruct-
ed in the direcons) ensure that the machine is switched o at the red on/o switch on the front panel and
the machine is unplugged.
Depressurizing the Steam Tank:
Depressurizing the Brew Tanks:
1. Turn o the element circuit
breaker located under the machine.
2. Also turn o the water supply to
the machine.
4. The brew tanks are depressur-
ized once the pressure gauge
reads zero. Note – the brew
gauges are rated at 0-300 psi
3. In the second level menu,
change the brew valves from
“Normal” to “ON” this will
bleed the pressure.
“NORMAL” to “ON”
1. Turn o the element circuit
breaker located under the machine
2. Open the steam valve by moving
the steam actuator lever forward
3. The steam tank is depres-
surized when the steam gauge
reads zero. Note: the steam
gauge is rated @ 0-60 psi
6
RECOMMENDED TOOLS & SUPPLIES
• Mul Meter – reads volts, amps and ohms
(The Fluke T5-600 is recommended)
• Heat Shrink Gun or Torch
• Vacuum with a Hose
• Compressed Air
• Descaler – Citric Acid
• Flashlight
• Box Knife
• Thread Sealant – Red and Blue Locte
• Food Grade Grease (Super Lube) 1.8600
• Tube Bender for 1/4”, 5/16”, and 3/8” Tube
• Flare Tool - 45°
• Tube Cuer
• Brass Bristle Wire Brush
• 3/8” Drive Socket Wrench with 7/16”, 1/2” and
9/16” “Deep Sockets”
• Hammer Medium Size Ball Peen
• Wire Stripper / Crimper
• Small Punch and Chisel
• 3/8” ID rubber tube for draining
• Small Files – Round and Triangular
• Picks – Straight and Curved, an Ice Pick is great for
replacing portalter gaskets
• Dies: 1/8” NPT, 1/4” NPT, and 1/8” BSPP
• Taps: 8-32, 10 - 32, 3/8 – 16, and M6 x 1
booming Tap
• Allen Wrenches: 3/32”, 1/8”, 9/64”, 5/32, 3/16”,
1/4” (steam valve seat)
• Wrenches: 2x11/32, 1/4, 5/16, 3/8, 2x7/16, 1/2,
2x9/16 , 5/8, 11/16, 3/4, 12mm & 17mm
• Adjustable wrenches: Medium size 1 1/4”
opening and Small for ght spots
• Pliers: Channel Lock, Standard pliers and Side
Cuers
• Philips Head Screwdrivers: #2 short, #2 long and
#1
• Flat Head Screwdrivers: #2 short, #2 medium
length, #1 medium, #0 medium
• A large at head screwdriver (or small at nail
puller) to use as a pry bar or wedge.
• Pen and paper
• Hand cleaner and Towels
Tools and recommended items required to fully diagnose, service and maintain
Synesso espresso machines.
START UP SCREEN
The serial number contains important informaon:
2—is the number of brew groups on this machine
03—is the month the machine was built
18—is the last 2 digits of the year it was built
4277—is the machine sequence number
When power is turned on, this
screen is shown, displaying the
soware version and serial
number.
7
Limited 2 Year Plus Warranty
Synesso Inc. and/or your distributor warrants to the original purchaser that Synesso™ espresso machines are
free from defects in materials and workmanship under normal use and service for the period commencing
upon the date of shipping and connuing for 24 months from the original date of shipment. Synesso will
make a good faith eort for prompt correcon or other adjustment with respect to any non-wearing part
that proves to be defecve within the limited warranty period. The limited warranty is condional upon
proper use of the machine by the purchaser.
The limited warranty does not cover defects or damage resulng from: accident, misuse, abuse, shipping
damage, neglect, unusual physical, electrical or electromechanical stress, unauthorized customer modica-
ons or improper water ltraon.
WARRANTY & WATER STANDARDS
• Universal Brew Tank
• Steam Tank
• Marathon Motor
• Fluid-o-Tech Pump
• Pressure Relief Valve
• 1/4” Check Valves
• Thermal Overload Switch with Manual Reset
• Brew and Water Control Valves
In addion to the standard 2 Year Plus Warranty*, Synesso™ will cover the following items
under a Limited 5 year Warranty:
• Steam Valve Actuator
• Machine Body
• Machine Frame
• Heang Elements
• Wire Harness
• Flow Meters
• Copper Tubes
• Brass Fings
• Temperature Probes
• Lifeme Warranty on Group Head Actuator As-
semblies
Wearing parts not included in the 2 Year Plus Warranty* are:
• Portalter Gaskets
• Portalter Baskets
• Portalter Springs
• Group Diuser Screens
• Steam Valve Seals
• O-Rings or Seals
• Gauges
• Vacuum Breaker
• Body Panels - One Year Warranty
• Purge Buons - One Year Warranty
*To obtain the 2 Year &/or 5 Year Plus Warranty, the annual Preventave Maintenance
Guide and checklist must be completed by a qualied Synesso Technician. Aer twelve
months from the original date of shipment, the completed checklist must be emailed to
the Synesso Technical Support Department. [ Tech@Synesso.com ] Checklists must be re-
ceived before the thirteenth month from the original date of shipment in order to be valid.
See page 33 for the Annual Preventave Maintenance Checklist.
The 2 Year Plus Warranty* will cover all non-wearing parts including:
8
Proper water ltraon and regular lter changes are a requirement to keep your factory warranty valid
and your machine funconing properly. It is highly recommended that you contact a professional water
ltraon specialist in your area and have your water tested to determine the proper ltraon system. It is
important to note that many municipalies change their water sources throughout the year, so addional
water tests may become necessary.
Water Standards to keep your warranty valid:
In Synesso’s experience, Everpure Claris and Cirqua formulator systems can damage the
Synesso stainless steel tanks. Use of either system is highly discouraged and will void the
water related parts of the machine warranty.
Any part which is determined to be defecve in materials or workmanship should be returned to Synesso or
to an authorized service locaon, shipping costs prepaid, as Synesso designates. Synesso may repair or re-
place the product or part with new or factory refurbished equipment at Synesso’s sole discreon. If the
product or part is determined to be defecve and in compliance with the Limited Warranty condions, the
replacement part or product will be returned to the purchaser with shipping prepaid **.
Many jurisdicons have codes and regulaons governing sales, construcon, installaon, and/or use of
products for certain purposes, which may vary from area to area. While Synesso aempts to assure that its
products comply with such codes, it cannot guarantee compliance and cannot be responsible for how the
product is used or installed.
Synesso’s liability is limited to the purchase price of the product and shall not be held liable for damages
that extend beyond the product itself. Synesso’s liability of consequenal, incidental damages, indirect or
direct damages for personal injury, inability to properly use this product, loss of business prots or interrup-
on to business is expressly disclaimed.
** Regarding equipment sold or residing outside the United States: purchaser may be required to pay for
the shipping and associated costs for warranty parts, repairs and services. Please contact your local distribu-
tor to resolve the issue regionally, if possible.
WARRANTY & WATER STANDARDS
Total Dissolved Solids (TDS) 30 to 200 ppm (parts per million)
Total Hardness - in ppm 50 to 85 ppm
Total Hardness – in grains 3 to 5 grains (divide ppm by 17.1 to get grains)
pH 6.5 pH to 8 pH
Chloride 5-15 ppm – any Chlorides can be corrosive and harmful
Total Alkalinity Less than 100 ppm
Chlorine 0 ppm
Iron 0 ppm
9
PLUMBING REQUIREMENTS
This equipment must be installed to comply with the applicable federal, state or local plumbing codes.
WATER TREATMENT IS REQUIRED TO PRESERVE THE FULL MACHINE WARRANTY. Please ensure that the
incoming water complies with the warranty requirements listed on page 8.
Using the provided stainless steel braided hose, connect the pump to the shuto valve on the ltered cold
water line. Fings on the hoses and pumps are 3/8” tube compression. Thread sealant or Teon tape is not
necessary. Make connecons snug, but do not over ghten.
Turn incoming water ON and check for leaks.
Synesso machines require a minimum of 50 PSI (3.5 bar) of line pressure at 30 gal (120 L) per hour to have
the auto-ll system, for the steam tank funconing properly. Please ensure that the incoming water meets
this requirement or contact Synesso for alternave methods of boosng water pressure.
NOTE: Synesso sells a “Euro-hose” adaptor hose and ng which converts from a 3/8” tube ng to a pipe
ng, suitable for most non-US plumbing. Please refer to the picture below to idenfy the dierences
between the standard and Euro-style ngs and hoses.
1/4” NPT
3/8” Tube Compression
3/8” BSP Pipe
Standard Fing
Standard Hoses (48” or 84”)
Euro Hose
Euro Fing
(Euro Assembly - hose +
ng)
10
ELECTRICAL REQUIREMENTS
All Synesso machines are rated to operate on 220 VAC / 60 Hz or 230 VAC / 50 Hz frequency, single phase.
Machines will operate between 208 V and 240 V.
Listed amp rangs are all measured at 220 V. Incorrect voltage can cause malfuncon or damage to the ma-
chine. Plug or means of isolaon must be easily accessible.
An electrical socket and matching plug, rated at the proper voltage and amperage are required within three
feet of the machine. Plug ends are NOT included with the machine unless required by CSA or other cerca-
on.
Aach the plug end per manufacturer’s instrucons.
Make sure that the electronics switch and the heang element breaker are in the OFF posion, then plug the
power cord into the receptacle.
OPTIONAL: If recovery me is slow, or voltage is low, you may install an In-Line Buck-Boost transformer.
Buck-boost transformers come in dierent sizes. Please choose the appropriate one for your machine if re-
quired. Machines require a 1.0 KVA transformer.
SPECIAL ELECTRICAL INFORMATION FOR EMC-COMPLIANT MACHINES
(CE FOR EUROPE AND OTHER LOCATIONS)
To comply with EMC (Electromagnec Compability) regulaons, machines built prior to May 2019 included
a capacitor in the electronics box across the main power IN. To avoid an electric shock from the charge held
in the capacitor, unplug or isolate the machine with the electronics ON/OFF red rocker switch in the ON
posion.
North American Wire Color Worldwide Wire Color
Green Ground Green and Yellow Ground (Earth)
White 110 V Line 1 Brown 230 V
Black 110 V Line 2 Blue Neutral
Model Cord Plug Rang (UL Listed) Machine Max Amp Draw Machine Max Was
S200 30 amp 28 amp , 220 V / 60 Hz 5956 Was, 230 V / 50 Hz
S300 40 amp 36 amp , 220 V / 60 Hz 7656 Was, 230 V / 50 Hz
Ce manuel convient aux modèles suivants
2
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