Swann SwannBuddy Manuel utilisateur

SwannBuddy™ Video Doorbell

Timbre con Cámara de Video SwannBuddy™

Sonnette vidéo SwannBuddy™

Campanello video SwannBuddy™

SwannBuddy™ Video-Türklingel

EN QUICK START GUIDE ES GUÍA DE INICIO RÁPIDO FR GUIDE DE DÉMARRAGE RAPIDE

IT GUIDA RAPIDA DE SCHNELLSTARTANLEITUNG

SWANNBUDDY OVERVIEW

Night detection sensor

Infrared LEDs

(for night vision)

Microphone

Speaker (bottom)

Doorbell button

FRONT BACK

Wire terminals (for optional

external power source 12-24V

AC transformer).

For more information about

the SwannBuddy external

power wiring, go to:

https://support.swann.com/s/

article/Z9HN58u3Hf

Or click here for the YouTube

video:

Rubber flap

Pull gently from the bottom

to access:

- SET (pair) button

- RST (power off) button

- microSD card slot

- micro USB charging port

Passive infrared

motion sensor

Light ring

QR code

(for device pairing)

Mounting

bracket slots

Remove protective film

before use

CHIME OVERVIEW

FRONT BACK

Speaker Double-sided

mounting tape

area

Battery

compartment

SET buttonLED indicator

Installing Batteries

1. Remove the battery compartment cover by sliding it down.

2. Insert two new, high quality "AA" alkaline batteries (supplied),

matching the polarity markings (+ and -) shown inside the battery

compartment.

3. Replace the battery compartment cover.

BATTERY SAFETY INFORMATION

• Replace batteries at the same time. Do not

mix new and old batteries or battery types (for

example, alkaline and lithium batteries).

• Keep batteries out of reach of children.

• Dispose of used batteries promptly in accordance

with local regulations.

GETTING STARTED

Before using the SwannBuddy for the first time, fully charge it

with the included micro USB charging cable.

1Open the rubber flap on the back of the SwannBuddy.

2Insert the smaller end of the USB charging cable into

the micro USB port and the larger end into a USB wall

charger such as the USB power adapter that came with

your smartphone, as shown.

3The light ring around the doorbell button on the front of

the SwannBuddy glows solid blue while charging. When

the SwannBuddy is fully charged, the light ring turns off.

4Actual charging times may vary depending on the USB

power supply (DC5V 2.1A or above is recommended for

faster charging) and the remaining battery level. A full

charge may take up to six hours.

Charging the SwannBuddy

Solid Blue

while charging

To a USB

Wall Charger

Pairing the Chime with the SwannBuddy

You can pair the Chime with the SwannBuddy by following the steps below.

1Press and hold the SET button on the Chime (about 3 seconds) until the LED indicator starts

blinking blue and you hear a voice prompt “Setup is in progress. Press the Doorbell to connect.”

2Press and hold the Doorbell button on the SwannBuddy for 3 seconds. The LED indicator on the

Chime immediately turns off, confirming successful pairing.

• Note: If you fail to complete pairing within 90 seconds, the LED indicator on the Chime will

automatically turn off. Repeat steps 1-2 to pair the Chime again.

3To test the Chime, simply press the Doorbell button on the SwannBuddy. You will hear the “Ding

Dong” melody.

Changing the Chime melody

Once paired, you can change the Chime’s default “Ding Dong” melody.

1Press the SET button on the Chime once to select the next melody in the sequence.

2Press the Doorbell button on the SwannBuddy to test the new melody.

3Repeat steps 1-2 until you hear something you like. There are six melodies to choose from.

GETTING STARTED

The SwannBuddy comes with a pre-installed 32GB microSD card. The microSD card is required for

the SwannBuddy to record events and perform firmware updates. You can easily replace the microSD

card with a new one (up to 128GB, minimum Class 10 recommended) if needed in the future. Simply lift

the rubber flap on the back of the SwannBuddy, eject the current microSD card (push in until it clicks)

from the microSD card slot and then replace with a compatible microSD card (ensure gold contacts

facing up). You should format any microSD card the first time you use it with the SwannBuddy. Go to

the device’s advanced settings screen in the app and select Format.

MicroSD card

DOWNLOAD THE SWANN SECURITY APP

1Download the latest version of the Swann Security app from the Apple App Store® or Google

Play™ Store on your iOS or Android device. Simply search for "Swann Security".

2Open the app and create your Swann Security account by tapping “Not yet registered? Sign Up” at

the bottom of the screen. Then, activate your Swann Security account by confirming the verification

email that is sent to the registered email address.

SET UP THE SWANNBUDDY

Open the Swann Security app and tap the Pair Device button on the screen. If you have already paired

a device, tap the menu icon in the top left and select “Pair Device”. The app will now guide you

through the pairing process and set up the SwannBuddy.

Before you begin, have the SwannBuddy with you and be close to your router. Please note that the

SwannBuddy can connect to a 2.4GHz Wi-Fi network only.

The SwannBuddy can be mounted on the surface using the supplied mounting bracket as shown below.

Before mounting the SwannBuddy, ensure the desired installation location has good, reliable Wi-Fi

reception. Using the app, try streaming live video from the SwannBuddy there. If you don’t experience

any video streaming issues, you’ve found a good place for your device. You can expand the Wi-Fi

coverage of your current network by installing a Wi-Fi range extender.

MOUNT THE SWANNBUDDY

Installing the bracket

• If mounting on a wooden surface, screw

the bracket directly to the surface.

• If mounting on a masonry surface

or drywall, insert wall plugs before

screwing the bracket to the surface.

• If mounting on a window panel, use the

supplied double-sided (rectangular)

tape. Peel off liner on one side of the

tape and apply it to the back of the

bracket. Peel off opposite liner then

using a firm amount of pressure, press

the bracket against the window panel

for 60 seconds. Allow 24 hours for the

adhesive to fully cure before attaching

the SwannBuddy onto the bracket.

• (Screw-installation only) If there is a

gap between the wall and bracket, use

the supplied bracket foam tape to fill it.

Attaching the SwannBuddy

Align the mounting bracket slots on

the back of the SwannBuddy with the

mounted bracket, and then slide it

down. Tighten the anti-tamper screw

with a small Philips®screwdriver to

secure in place.

Ideal installation height

Around chest-height, 1.6-1.7m

(5.2-5.6ft) from the ground.

Anti-tamper

screw hole

Anti-tamper screw

HELP AND RESOURCES

Answering the SwannBuddy

When someone presses the SwannBuddy, the Chime will sound and you’ll get a Swann Security push

notification on your mobile device. Simply open the notification to see who’s at the door and start talking.

Have questions?

We’re here to help! Visit our Support Center at support.swann.com to get dedicated technical support,

find answers to commonly asked questions, and more. You can also email us at any time via:

[email protected]

Light ring status guide

The light ring on the SwannBuddy tells you what is happening with the device.

Swann Security app manual

Access the Swann Security app manual (Menu > User Manual) at any time to learn more about

navigating through the various app screens to view live camera stream, playback recordings and

configure various settings such as the motion detection sensitivity and the microphone volume.

Rebooting the SwannBuddy

On rare occasions, it might be necessary to reboot the SwannBuddy if it becomes unresponsive. A

simple reboot can often fix connectivity issues quickly. Using a paper clip, press the RST button on the

back of the SwannBuddy to power it off. Then briefly press the SET button (for 1 second) to reboot it.

Solid Blue USB Charging

Slow Blinking Blue Wi-Fi Pairing mode

Solid Red Live streaming / Motion recording

Blinking then Solid Blue

(few seconds) Booting up / Connecting to Wi-Fi

Blinking Purple Low battery state

Infrared LEDs Blinking Firmware update in progress

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