SureCall TRIFLEX-2GO-T Manuel utilisateur

Tri-Band Wireless

Adjustable Signal Booster

3G – 4G Multi-use Signal Booster Kit

TRIFLEX-2GO-T for T-Mobile 2G thru 4G

(TRIFLEX-2GO-T)

User Guide

TRIFLEX-2GO-T

MULTI-USE KITS

MN-AMP-01

INTRODUCTION

PRINCIPLES OF OPERATION 2

SURECALL TRIFLEX-2GO-T PACKAGES3

TRIFLEX-2GO-T BOOSTER HARDWARE5

INSTALLATION

PACKAGE CONTENTS 6

SITE SELECTION 6

INSTALLATION INSTRUCTIONS 7

TROUBLESHOOTING

FREQUENTLY ASKED QUE

STIONS 13

OBTAINING TECHNICAL

SUPPORT 13

WARRANTY

SPECIFICATIONS

SAFETY INFORMATION

INTRODUCTION

SureCall TriFlex-2Go-T Multi-Use Kit Cellphone-Mate, Inc. Page 2

Introduction

Congratulations on purchasing the SureCall TriFlex-2Go-T kit for 2G-3G, all

carriers, and 4G for T-Mobile, the finest cellular signal booster available!

SureCall adjustable cellular boosters and kits from Cellphone-Mate remove the

frustration over dropped calls, limited range, and slow data rates by amplifying incoming

and outgoing cellular signals in buildings, offices, and homes. The TriFlex-2Go-T is

designed with leading-edge technologies to detect and amplify weak incoming signals

your cellular device would otherwise miss and to broadcast a significantly stronger

signal back to the cell tower.

This guide contains all the information you need to get your SureCall TriFlex-2Go-T

booster system up and running.

Principles of Operation

The SureCall TriFlex-2Go-T is a high-quality bidirectional signal booster that boosts

cellular signals for cars, watercraft, motorhomes (RVs), and desktop use. The TriFlex-

2Go-T works with two antennas

xAn inside antenna that communicates with your cell phone.

xAn outside antenna that communicates with the cell tower.

Signals sent from a cell tower are received by the outside antenna, amplified by the

booster and then sent to your phone via the inside antenna. When your phone

transmits, the signal is sent to the inside antenna, and then sent to the cell tower via

the outside antenna.

Some cell signal is required for the TriFlex-2Go-T to enhance cellular signal

coverage. The weakest cell signal for the TriFlex-2Go-T to work is low -100dBm to

high -90dBm. dBm is an abbreviation for the power ratio in decibels of the radio

power per one milliwatt.

To measure your existing cell signal on an Apple iPhone, dial *3001#12345#*and

press Call. In the top-left corner, a number appears instead of bars.

For Android devices, you can download several apps to measure exact signal

strength. Look up check real signal strength to find a cell signal measurement

app.

INTRODUCTION

SureCall TriFlex-2Go-T Multi-Use Kit Cellphone-Mate, Inc. Page 3

SureCall TriFlex-2Go-T Packages

TriFlex-2Go-T Antenna Kitting Information

Vehicle Kit

Component

Product Number

(Description)

Gain/Loss

Notes

LTE-V

800 MHz

1900 MHz

Outdoor Antenna*

CM200

3 dBi

5 dBi

Outdoor Cable*

CM174-10FT (10 feet)

3.8 dB

4.3 dB

8.8 dB

Indoor Antenna*

CM110W

1.1 dBi

3 dBi

Table-top antenna

Indoor Cable*

CM174-10FT (10 feet)

3.8 dB

4.3 dB

8.8 dB

Marine Kit

Component

Product Number

(Description)

Gain/Loss

Notes

LTE-V

800 MHz

1900 MHz

Outdoor Antenna*

CM288Wor Galaxy 5412-P

3 dBi

4 dBi

Outdoor Cable*

CM240-40FN (40 feet)

3.52 dB

3.98 dB

6.52 dB

Indoor Antenna*

CM248W

7 dBi

10 dBi

Wall-mounted antenna

Indoor Cable*

CM240-20FN (20 feet)

2.06 dB

2.29 dB

3.56 dB

Desktop/RV Kit

Component

Product Number

(Description)

Gain/Loss

Notes

LTE-V

800 MHz

1900 MHz

Outdoor Antenna*

CM288W

3 dBi

4 dBi

Outdoor Cable*

CM240-40FN (40 feet)

3.52 dB

3.98 dB

6.52 dB

Indoor Antenna*

CM120W

1.2 dBi

3 dBi

Table-top antenna

* All equivalent antennas and cables are suitable for use with the TriFlex-2Go-T booster.

INTRODUCTION

SureCall TriFlex-2Go-T Multi-Use Kit Cellphone-Mate, Inc. Page 4

Note: For the signal booster to work, the following items are required:

xOutside antenna

xCable for connecting the outside antenna to the booster

xSignal booster

xInside antenna

xCable for connecting the inside antenna to the booster

xPower supply

xDC car charger and 18-foot cord

xVelcro® and screw-mounting kit

xOptional: AC power supply to use booster as an indoor desktop system

Warning: Unauthorized antennas, cables, and/or coupling devices are prohibited by

FCC new rules. Please contact FCC for details: 1-888-CALL-FCC.

Changes or modifications not expressly approved by Cellphone-Mate could void the

user’s authority to operate the equipment.

INTRODUCTION

SureCall TriFlex-2Go-T Multi-Use Kit Cellphone-Mate, Inc. Page 5

TriFlex-2Go-T Booster Hardware

The following figure shows the key hardware components on the TriFlex-2Go-T signal

booster. Refer to this figure as you install your SureCall TriFlex-2Go-T components.

PCS Dial

Outdoor Antenna Connector

Indoor Antenna Connector

Power Connector

(not shown)

Power LED

(not shown)

Alert LEDs Cellular Dial

LTE/AWS Dial

INSTALLATION

SureCall TriFlex-2Go-T Multi-Use Kit Cellphone-Mate, Inc. Page 6

Installation

Package Contents

Unpack all package contents and check for damage. For missing or damaged

items, contact your reseller. Keep the carton and packing material to store the

product or if you need to return it.

Site Selection

For optimum performance, select a location for your outside antenna that

xIs under the seat of the vehicle, for example.

xIs away from excessive heat, direct sunlight or moisture.

xHas proper ventilation.

INSTALLATION

SureCall TriFlex-2Go-T Multi-Use Kit Cellphone-Mate, Inc. Page 7

Installation Instructions

The TriFlex-2Go-T booster kit is suited for installation in a vehicle, such as a car,

boat, motorhome or for desktop applications. Refer to the figure below when

performing the following procedures.

Figure 1. Example of Car Installation

Figure 2. Example of Marine Installation

INSTALLATION

SureCall TriFlex-2Go-T Multi-Use Kit Cellphone-Mate, Inc. Page 8

Step 1. Connect the Outside Antenna

1. Mount the magnetic antenna in location that:

xIs on top of the vehicle.

xHas at least a 12-inch radius clear of obstructions and other radiating

elements, such as a radio antenna.

xIs at least 4-6 feet from the inside antenna.

2. Vehicle/RV installations:

a. Using the supplied cable, connect the outside antenna to the booster

connector marked OUTSIDE (see page 5).

b. Run the outside antenna cord under front door insulation lining to hide

and protect antenna cable. Wrap up any loose cable.

c. Hand tighten the connection.

3. Marine installations for mounting to a mast:

a. Use flange mount and suitable hardware. Mount flange mount to a

flat, stable location.

b. Drill a hole in the middle of the mounting location wide enough in

diameter to fit CM288W CM240-M cable connector and cable through.

c. Feed the N connector end of the outside antenna cable through

ferrule. Then screw the cable connector to the antenna and screw

ferrule to antenna base.

d. Mount the outside antenna base (screws not provided).

Note: The outside antenna must not be collocated or operating with any other

antenna or booster.

FCC 27.50(d)(4) Statement: Fixed, mobile, and portable (hand-held) stations

operating in the 1710 – 1755 MHz band are limited 1 Watt EIRP. Fixed stations

operating in this band are limited to a maximum antenna height of 10 meters above

ground. Mobile and portable stations operating in this band must employ a means for

limiting power to the minimum necessary for successful communications.

INSTALLATION

SureCall TriFlex-2Go-T Multi-Use Kit Cellphone-Mate, Inc. Page 9

Step 2. Connect the Inside Antenna (Vehicle, Motorhome, and Desktop Installations)

1. Mount the inside antenna:

xWithin 2-3 feet of the cell phone for best results.

xOn a surface that is at least 4 inches (10cm) from metal

2. Using the supplied cable, connect the inside antenna to the booster connector

marked INSIDE (see page 5).

3. Hand tighten the connection.

Step 3. Mount the Booster (Optional for Vehicle Installations)

1. Select a location for your booster, such as under the driver’s seat.

Step 4. Connect to DC Power

1. Connect the DC power cord to the booster before plugging it in to the cigarette

lighter adapter. Verify that all connections to the booster are tight and secure.

2. Turn the power switch on the lighter adapter to the ON position.

xThe LED light glows, indicating that the booster is ready to use. The booster

turns on automatically.

xThe Power LED goes ON to show that the booster is ready for use (see

page 5).

xIf the Power LED does not go ON, be sure the DC outlet and adapter are

working.

If the red LED goes ON, it is the result of one or two factors:

1. More antenna separation is needed. Most likely, the easiest way to achieve

this is to move the magnetic mount antenna farther to the back of the vehicle

away from the inside patch antenna.

2. Your vehicle is too close to a cell tower.

INSTALLATION

SureCall TriFlex-2Go-T Multi-Use Kit Cellphone-Mate, Inc. Page 10

If unable to provide more antenna separation and the Alert LEDs flash after the initial

activation period, lower the dial above the blinking LED by 5dBs (for example, from

50 to 40) and monitor the bars on your cell phone to see whether reception has

improved.

The booster case may become warm during operation. This is normal.

Press any key on your cell phone to refresh communication with the base.

WARNING: The booster is rated for 5-15V input voltage. DO NOT use the booster

with higher voltage power supply. This can damage the booster and/or cause

personal injury.

Note: You can purchase an optional AC power supply if you want to use the booster

as an indoor desktop system.

Step 5. Configure Gain Settings (Marine Installations Only)

When using the booster in marine installations, set the PCS, Cellular, and LTE /

AWS dials on the top of the booster (see page 5) according to the coverage area

and distance between the indoor and outdoor antennas.

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