SureCall FlexPro Manuel utilisateur

User Guide

2G - 3G Home or Office Signal Booster Kit

FlexPro

™

SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected]

Thank you for your purchase of SureCall’s FlexPro cellular signal booster kit. FlexPro was

specically designed to eliminate frustrations over dropped calls, limited range and slow

data rates by amplifying incoming and outgoing cellular signals in homes and oces up

to 6,000 square feet. FlexPro enhances 2G and 3G voice and reception data for all major

U.S. carriers.

If you need any assistance while installing this product please contact tech support at

1-888-365-6283 or email us at: [email protected].

How It Works Pg. 4

Package Contents Pg. 5-6

Installing Your Hardware Pg. 7

Installation Overview Pg. 7

Finding the Strongest Signal Pg. 8

Installing the Outside Anntenna Pg. 9-10

Installing the Insides Anntenna Pg. 11-12

Installing Signal Booster Pg. 13-14

Congure Gain Setting Pg. 14

Troubleshooting Pg. 15

Specication Pg. 17

Warranty Pg. 18-19

Safety Information Pg. 19

Table of Contents

SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected] 3

SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected]

How It Works

SureCall’s FlexPro is a high-quality bidirectional signal booster that enhances cellular

signals to areas that are prone to weak cellular coverage.

FlexPro works with two antennas:

• An inside antenna that communicates with your cell phone.

• An outside antenna that communicates with the cell tower.

Signals sent from a cell tower are received by the outside antenna, amplied by the

booster and then broadcast to your phone via the inside antenna.

When your phone transmits, the signal is sent to the inside antenna, amplied and then

sent to the cell tower via the outside antenna.

Outside Antenna

Signal Booster

Inside Antenna

SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected] 5

Package Contents

1. Unpack all package contents. For missing or damaged items, contact your reseller.

2. Turn over the signal booster and record the model and serial number for reference:

Serial #:

Purchase Date:

3. Keep the carton and packing material to store the product in case you need to return it.

Your FlexPro signal booster package includes the following items:

• One SureCall FlexPro signal booster

• One outside antenna

• Cable for connecting the outside antenna to the signal booster

• One inside antenna

• Cable for connecting the inside antenna to the signal booster

• One power supply

Warning: Unauthorized antennas, cables, and/or coupling devices are prohibited by FCC new rules. Please contact FCC for details: 1-888-CALL-FCC.

Changes or modications not expressly approved by SureCall could void the user’s authority to operate the equipment.

Signal Booster CM400 Cables (2 pcs)

CM288W Omni CM230W-S Yagi CM222W Dome CM248W Panel

Outside Antenna (Option) Inside Antenna (Option)

FlexPro

SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected]

Note: FlexPro is available in four kits that are customized to your particular needs.

Please determine which kit you have from the following list:

For a detailed description, see Kitting Information on page 17

Package Contents

Model

Antenna Type

SC-DUALH/O-72-OD-Kit

Omni Outdoor Antenna

SC-DUALH/O-72-YD-Kit

Yagi Outdoor Antenna

SC-DUALH/O-72-OP-Kit

Dome Antenna

SC-DUALH/O-72-YP-Kit

Panel Antenna

Package Options

Model No. Usage Coverage

1 Outdoor Omni antenna2, 1 interior dome antenna2, 30’ and 75’ SC coax cables

CM288W

1 Outdoor Yagi3 antenna with 1 interior dome antenna, 30’ and 75’ SC coax cables

CM230W-S

1 Outdoor Omni antenna with 1 interior panel4 antenna, 30’ and 75’ SC coax cables

CM222W

1 Outdoor Yagi antenna with 1 interior panel antenna, 30’ and 75’ SC coax cables

CM248W

Omni Antennas are ideal for

topographies with minimal

obstacles. They oer 360˚

hemispherical coverage

Yagi antennas are for targeted

areas and capable of reaching

cell towers up to 30 miles away

Dome antennas are for a central

location with 360˚ coverage

Panel Antennas allow optimum

reception to targeted areas

SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected] 7

Step 1. Make sure you have positioned the booster close enough to an existing

electrical outlet.

Step 2. Make sure you have sucient cable length between proposed outside antenna

location and booster connector.

Step 3 Make sure you have sucient cable length between proposed inside antenna

location and booster connector.

Installation Overview

Step 1. Find the outside area that has the strongest signal. (See page 8 for instruction)

Step 2. Install the outside antenna in the area identied in step 1. (See page 9-11 for instruction)

Step 3. Install the inside antenna. (See page 11-12 for instruction)

Step 4. Mount the signal booster, connect the outside and inside antenna cables to the signal

booster, and connect the booster to an AC power source. (See page 13-14 for instruction)

Step 5. Congure gain settings on the signal booster if needed. (See page 14 for instruction)

Before You Install

Outside Antenna

Signal Booster

Inside Antenna

SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected]

Installing Your Hardware

Step 1. Find the area with the Strongest Signal

The signal booster requires a minimum cellular signal of low –100 dBm to high –90 dBm.

If your FlexPro Kit includes an outside omni antenna and you can only achieve reception

of one bar or less, you may need a FlexPro yagi antenna which is capable of targeting

carrier antenna towers that are up to 30 miles away. Call or email SureCall for assistance.

Signal readings usually appear as a negative number (for example, -85). The stronger

the signal, the closer it gets to zero (see the graph below). Before installing the outside

antenna, nd the area with the strongest cellular signal source from your service provider

by following the directions below. You can also go to www.antennasearch.com to nd the

general location of your carrier’s towers.

Measure the strength of the existing cellular signal in various locations

• Apple iPhones: Dial*3001# 12345#* and press Call. In the top-left corner, a number appears instead of bars.

• Android devices: download apps such as “Network Signal Info” in the Google Play store to measure signal

strength. Search check real signal strength to nd other cell signal measurement apps.

• Internet: go to www.speedtest.net

2. Select a location away from buildings, walls, trees, hills, and other terrain features that can block

or reect wireless signals (12-inch clear radius is recommended).

Note: Where you install your outside antenna in relation to the carrier’s cell phone tower also determines signal strength. Although cell phone

carriers try to place towers for maximum coverage, local ordinances and terrain features can restrict tower locations, which can limit signal

strength at your location.

Cell

Tower

Outside

Antenna

Signal Strength

-50dB

-60dB

-70dB

-80dB

-90dB

-100dB

-110dB

ExcellentGoodPoor

SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected] 9

Installing Your Hardware

Step 2. Install the Outside Antenna

1. Outside Omni antennas receive and send signals in a 360º radius. Yagi, or directional

antennas work best when pointed in the direction of your cell phone carrier’s cell tower.

Mount the outside antenna as high as possible. If you are installing a Yagi antenna set

it up facing the cell tower in the area where you located the best signal source (see step

1 on the previous page).

2. Make sure that the mounting area has least a 12-inch radius clear of obstructions and

other radiating elements.

3. If the mounting area is prone to weak cellular signals or if the density of the roof and

ceiling partially block the signal, the booster will operate at its default setting of 65 dB

gain, be sure to place the outside antenna in a straight line at least 75 feet from the

inside antenna for best performace.

4. Do not colocate antennas or operate the outside antenna with any other antenna or

signal boosters.

5. Run the CM400 cable from the outside antenna to the signal booster. Do not connect

the cable to the booster at this time.

Note: see next page for outside antenna installation details.

Optional 1-

Outside Omni

Optional 2 -

Outside Yagi

FlexPro

SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected]

FlexPro’s omni antenna comes with equipment for mounting on a vertical wall. For best

results the antenna should be mounted in an upright position.

Step 1 :Unscrew antenna from L-mounting bracket on antenna base with hands, or

wrench, if needed.

Step 2 :Using vertical plate of bracket, mark position of desired placement with pencil

or marker.

Step 3 :Unscrew nut on end of stucco screw and remove it along with lock washer and

regular washer.

Step 4 :Place vertical plate into desired location and tap the screws, head rst, along

with sleeve, into stucco 1⁄2” to 5/8” deep into place.

Step 5 :In this order, place washer, lock washer and nut on each screw and tighten until

secure. When tightening screw, sleeve will expand to secure plate. Screw antenna securely

back onto horizontal plate.

Installing Your Hardware

Note: If desired surface for installation plate is wood or concrete, wood or masonry screws for L-plate will have to be purchased separately.

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