Contents
Introduction...................................................................................................................................................1
About this manual............................................................................................................................................... 1
How your PCS 571/572 will operate ................................................................................................................... 1
Feature Highlights............................................................................................................................................... 4
The PCS range ..................................................................................................................................................... 6
Basic Call Handling ........................................................................................................................................7
Make a call........................................................................................................................................................... 7
Answer a call ....................................................................................................................................................... 8
View a note.......................................................................................................................................................... 8
End a call.............................................................................................................................................................. 9
Dial Ahead ........................................................................................................................................................... 9
Mute a call ......................................................................................................................................................... 10
Pause a call........................................................................................................................................................ 10
Place a call on hold ........................................................................................................................................... 11
Transfer a call..................................................................................................................................................... 11
Parking a call...................................................................................................................................................... 12
Conference Call................................................................................................................................................. 14
Call Waiting........................................................................................................................................................ 15
Switch to Hands Free ........................................................................................................................................ 16
Changing the volume....................................................................................................................................... 16
Calls History .................................................................................................................................................18
View the contents of your Calls History ........................................................................................................... 18
Identifying the type of call................................................................................................................................ 18
Details of a call .................................................................................................................................................. 19
Missed Calls....................................................................................................................................................... 19
Redial a number................................................................................................................................................ 19
Ring back a caller .............................................................................................................................................. 20
Select an alternative number to dial ................................................................................................................ 20
Delete a call....................................................................................................................................................... 21
Contacts Directory .......................................................................................................................................22
View the Directory............................................................................................................................................. 22
Make a call via the Directory ............................................................................................................................ 24
Transfer a call via the Directory ........................................................................................................................ 25
Alternative method to view the directory........................................................................................................ 26
Departments................................................................................................................................................28
Working as a member of a Department.......................................................................................................... 28
Receiving a Department call............................................................................................................................. 28
Make a call to a Department............................................................................................................................ 29
Transfer a call to a Department........................................................................................................................ 29
Calls History ....................................................................................................................................................... 30
User Settings ...............................................................................................................................................31
Favourites (Speed Dials) ................................................................................................................................... 31
Telephone Numbers......................................................................................................................................... 36
Defaults ............................................................................................................................................................. 37
Call Divert/Follow Me........................................................................................................................................ 39
Out of Office Message ..................................................................................................................................... 41