SingTel DSL8900GR(AC) Manuel utilisateur

Quick

Installation Guide

DSL8900GR(AC)

Singtel Business Broadband

Quick Installation Guide | 1

Contents Page

Step 1: Equipment Check 02

Step 2: Broadband Connection Setup 03

2.1 For Singtel Business Broadband (Fibre)

Customers

2.1.1 Fibre Connection Setup

2.2 For Singtel Business Broadband (ADSL)

Customers

2.2.1 DSL Connection Setup

2.2.2 Logging in into

Singtel Business Broadband 06

Step 3: Wireless Network Setup (Optional) 08

Troubleshooting Tips 19

Technical Support Contact Numbers 20

Quick Installation Guide | 32 | Quick Installation Guide

This is a router installation guide for Singtel Broadband services.

The following items should be included in the Router package.

Step 1: Equipment Check

Router Power Adaptor

DSL Microlter Ethernet Cable (RJ45) Yellow

Ethernet Cable (RJ45) Blue Telephone Cable (RJ11)

Step 2: Broadband Connection Setup

2.1 For Singtel Business Broadband (Fibre) Customers

2.1.1 Fibre Connection Setup

2.1.1.1

Connect the “BROADBAND” port on the Router to the ONT’s

“LAN 1” port in yellow using the Ethernet Cable (RJ45).

Note:

Switch off the ONT’s power before you setup.

2.1.1.2

For desktop computers or laptop computers, please connect it to

the yellow “LOCAL ETHERNET” port on the Router.

2.1.1.3

Once the power adapter is connected, follow the activation

sequence below.

a. Activate the Optical Network Terminal (ONT) by switching

on the power at the electrical outlet. Wait for “POWER”

and “PON” LEDs to stabilise and turn green.

b. Power up the Router and wait for the “POWER”,

“ETHERNET”, “BROADBAND” and “INTERNET” to

stabilise and turn green.

Optical Network

Terminal (ONT)

Router

Note:

For Fibre Broadband service, there is no need to

key in user ID and password.

Optical Network

Terminal (ONT)

Router

Fiber TP

Laptop

Power

Adaptor

Quick Installation Guide | 54 | Quick Installation Guide

2.2 For Singtel Business Broadband (ADSL) Customers

2.2.1 DSL Connection Setup

Step 1

Using the Telephone Cable (RJ11), connect the

Router’s“DSL” Port to the DSL Microlter’s “DSL” port.

Step 2

Insert the head of the DSL Microlter into the telephone

socket on the wall.

Step 3

Connect the Power Adapter to your Router’s “POWER“ port

and to the nearest electrical outlet. Switch on the power at the

electrical outlet.

Note:

To share the telephone

socket for your xed

telephone line, plug the

phone set to the “Phone”

port on the DSL Microlter.

Step 1

Step 3

Router

Power

Adapter

Telephone

Set (Optional)

Wall

Socket

Step 2

DSL

Microlter

LED Check

Please wait for approximately

5 minutes. The “POWER“ and

the “BROADBAND“ LEDs

should now be stable GREEN

(not blinking), if not,

please check connections

Step 1 to 3.

Do NOT proceed to the next

section until you have done so.

Stop before proceeding

Power

Broadband

Step 4

Verify that the “ETHERNET” and

“BROADBAND” LEDs found in front of

the Router turns GREEN.

Note:

If the LEDs mentioned

in Step 4 does not light

up, please check your

connections again based

on 1 to 4. You may now

proceed to logging in

into Singtel Business

Broadband.

Step 4

Power

Adapter

Router

Wall

Socket

Telephone

Set (Optional)

DSL

Microlter

Back of computer

Connect to

computer’s

network card

Ethernet port

Quick Installation Guide | 76 | Quick Installation Guide

Please note that you should have the Singtel Business Broadband Service Letter before proceeding.

The Singtel Business Broadband Service Letter contains your Username and Password which will be used for setting up

the Singtel Business Broadband.

2.2.2 Logging in to Singtel Business Broadband

2.2.2.1

Open your web-browser (e.g. Internet

Explorer). You should now see the

screen on the left. Click on “SET UP

NOW”.

Note:

If you are unable to view

the page, type the URL

http://192.168.1.254 in

the browser.

2.2.2.2

Type your USER ID and Password as

stated in your Service Letter in the

“Username” and “Password” elds

and click the “Connect” button.

Note:

The text after your

Username, “@” (e.g.

username@) maybe

different. Please ensure

that you have entered the

correct one as stated in

your service letter before

proceeding.

2.2.2.3

Please wait while Singtel veries your

account. If you have entered your

“Username” and “Password” correctly,

you will be redirected to the “Setup

Successful” page.

Congratulations!

You can now use the Broadband service!

Power

Ethernet

Broadband

Internet

LED Check

The “POWER”, “BROADBAND”, “ETHERNET” and

“INTERNET” LEDs should now be stable in GREEN

(not blinking), except the “ETHERNET” LED, it

should be GREEN and blinking. If not, please go back

to previous step to re-enter USER ID and Password.

Quick Installation Guide | 98 | Quick Installation Guide

Section A: Network Name (SSID) and Network Key

Network Name (SSID):

SINGTEL8900(5G) -____

SINGTEL8900 - _______

Network Key:

____________________

Write the last 4 numbers of your Network

Name here.

Write the 10 digit of your

Network Key here.

Step 3: Wireless Network Setup (Optional)

Please refer to the two numerical codes found on your router, namely Network Name

and Network Key for Wireless Network Setup.

You may ll in these details on the box below for future references.

Note:

The default wireless

encryption option is Mixed

WPA2/WPA-PSK.

IMPORTANT!

You will need a wireless adapter (wireless PC card or wireless

USB adapter) or a wireless-enabled Notebook before you can

proceed to the next section.

Please refer to your operating system’s instructions:

Section B. If You Are Using Window’s XP

Section C. If You Are Using Windows Vista

Section D. If You Are UsingWindows 7

Section E. If You Are UsingWindows 8

Section F. For Other Wireless Managers

Section B: If You Are Using Windows XP

1.Double click on the wireless icon on

your task bar.

2.You should see the available wireless

networks, if you are prompted to use

another wireless manager, please

refer to section E.

3.Select and double click the Network

Name of your wireless network (e.g.

SINGTEL8900(5G)-0110) and wait for

the network to be detected.

Note:

Please refer to section A

if you are unsure of your

Network Name and try

refreshing your Network

List if you do not see it.

Quick Installation Guide | 1110 | Quick Installation Guide

5.You will see the screen on the left if

the setup is successful.

Section C: If You Are Using Windows Vista

1.In Windows Vista, Click on the

Start button.

2.Click on Connect To.

3.You will see the screen on the left.

4. Under Show, select “Wireless”.

4.You will be prompted to type the

10-Digit Network Key into the

“Network Key” and “Conrm

Network Key” elds. Click on the

“Connect” button to complete the

setup and wait for the network

address to be acquired.

Note:

Please refer to section A

if you are unsure of your

Network Key.

Quick Installation Guide | 1312 | Quick Installation Guide

5.Find the Network Name of

your wireless network (e.g.

SINGTEL8900(5G)-0110).

Note:

Please refer to section A

if you are unsure of your

Network Name or try

refreshing your Network

list if you do not see it.

6.Click on the Connect button.

7. Please wait while your computer

tries to connect to the Router.

8.You will now be prompted to enter

your Network Key.

Note:

You will see this when

• You are connecting to

the Router for the rst

time

• You have unselected the

option to save the

Network Key.

9.Type in your Network Key in the

“Security key or passphrase” eld.

10. Click on the Connect button.

11. Please wait while your computer

authenticates with your wireless

network.

12. Your wireless connection is

succesfully congured when you

see the screen on the left.

13. Make sure that “Save this network”

is selected.

Note:

This option will save your

Network Key. If you do not

enable this option, you will

always be prompted to

enter the key.

14. Ensure that you have “Start this

connection automatically” selected.

Note:

This option will connect

your computer to the

Router automatically. If you

do not enable this option,

you will be required to

connect to the wireless

network manually.

15. You have successfully congured

your wireless connection on

Windows Vista.

16. Click on “Close” to exit the

window.

Quick Installation Guide | 1514 | Quick Installation Guide

Section D: If You Are Using Windows 7

1.On the right hand side of the task

bar, click on the wireless network

icon like the one on the left.

2.You will see a window of the

available networks, locate and select

your own wireless network

e.g. SINGTEL8900(5G)-0110.

Click on connect.

Note:

Please refer to Section

A if you are unsure of

your Network Name or

try refreshing your

network list if you do not

see it.

3.Input your Network Key on the

“Security Key” eld.

Note:

• Please refer to Section

A if you are unsure of

your Network Key.

• You will see this when:

(i) You are connecting to

the Router for the

rst time.

(ii) You had unselected

the option to save

the Network Key.

4.On the Select Network Location click

on “Work Network”.

5.Click on the“Close” button to

complete the setup and close

the window.

6.You will see the wireless icon on the

taskbar, like the one on the left, once

the wireless is successfully

connected.

Quick Installation Guide | 1716 | Quick Installation Guide

Section E: If You Are Using Windows 8

3.From the list, click to select your own

wireless network.

Note:

• Tick on the box for

“Connect

Automatically”, if you

do not want to enter

the network key next

time you wish to

connect to the same

wireless network.

• Please refer to Section

A if you are unsure of

your Wireless Network

Name.

1.Move your mouse cursor to the lower

right corner of the screen.

The Charms Bar will appear.

2.Click Settings and then click the

WiFi icon.

4.Input your Network Key on the

“Security Key” eld.

Note:

Please refer to Section A

if you are unsure of your

Network Key (Security

Key).

5.If you are prompted to turn on

sharing, choose “Yes, turn on sharing

and connect to devices”.

6.You will see the wireless icon on the

Networks bar, similar to the one on

the left, once the wireless connection

is successful.

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