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WARRANTY
The Company warrants its new gas barbecues (parts other than the burners and stainless steel
body) to be free from defects in workmanship and material for a period of 12 months from the date of
purchase where verified by a retail sales receipt. In all other cases reference will be made exclusively to
the product manufacturing code.
The burners and stainless steel body carry a lifetime warranty. Performance of this equipment is
further warranted to be in accordance with stated ratings when properly installed under normal conditions
of operation, using specified inlet pressure.
This warranty does not extend to anyone except the first purchaser at retail. Any implied warranty
which the purchaser may have, including merchantability and fitness for a particular purpose, shall not
extend beyond the applicable warranty period. In no event shall the Company be liable for incidental or
consequential damages.
This warranty is null and void in all cases where repair or replacement parts other than the original
manufacturer’s parts are used. To ensure safe and efficient operating, only Flagro replacement parts should
be installed.
The Company will not be responsible for any damages or losses, direct or indirect, arising in
contract or in tort from any cause whatsoever including improper installation, accident, misuse, abuse,
alterations, misapplication or careless handling, nor for labour, transportation or other charges incurred in
the replacement or repair of conditions, expressed or implied, under the Sale of Goods Act or otherwise
applicable except as expressly stated herein. The Company will not be responsible for any statements that
re made or published, written or oral, which are misleading or inconsistent with the facts as published in the
literature or specifications furnished by the Company.
Warranty Claim Procedures:
To obtain warranty service, you may contact the retailer from which the equipment was purchased
or the authorized Flagro barbecue warranty depot for your area. Written permission must be obtained from
the Company before returning any equipment claimed defective for inspection.
Any new equipment that proves defective within the warranty period will, if returned to the
factory with transportation charges prepaid, be repaired or replaced, free of charge, F.O.B. factory, St
Catharines, Canada. The Company may issue credit in the amount of the invoice value of the defective
equipment in lieu of repair or placement. The Company reserves the right to substitute new or improved
equipment on any replacements.
The provisions of this additional written warranty are in addition to and not a modification of or
subtraction from the statutory warranties and other rights and remedies provided by any provincial law.
Scope of Coverage Period of Coverage Type of Failure Covered
Burners, grids, flavour plates,
Stainless body Lifetime Defective materials or
workmanship
All other components
(i.e. valves, knobs, igniters)
One year from date of
purchase
Defective material or
workmanship
Proudly manufactured in Canada by:
Flagro Industries Limited
26 Benfield Drive, St Catharines,
Ontario Canada L2S 3V5
Telephone: (905) 685-4243 Fax: (905) 685-0113
Website: www.flagro.ca
