BOOSTER
SIGNAL
I'm getting noise or static in my calls.
There are numerous issues that could cause this problem.
1. Try placing a call near the indoor aerial. If you still get noise when you're standing close to the
mobile repeater, then the issue is with either the outdoor aerial or the coaxial cable.
2. Try moving your indoor aerial further away from your outdoor aerial. If the signal clears up
when you increase the distance, oscillation may be the issue. Find another place for your indoor
aerial.
3. Try placing a call while standing next to your mobile aerial, with the aerial switched off. If you
get noise while placing the call from your aerial location, move your outdoor aerial.
4. Purchase a new coaxial cable and carefully re-lay the cable. This could clear up the signal if the
cable is the issue.
5. If you can receive noise-free calls when you're near the indoor aerial, then you may have a signal strength
issue.
The repeater shows strong signal bars, butIget no signal onmy phone.
First check to see if the signal bars are empty outlines or full bars. If they're empty outlines that are
blinking, see "The Signal Bars Are Blinking" above.
• Your outdooraerial is defective.
• The coaxial cable isn't securely connected.
• The coaxial cable is defective.
• Your mobile repeater unit is defective.
If you're experiencing this issue when you're installing your repeater for the first time, double-check all
your connections. If the problem persists, contact support.
If you're experiencing this issue after using your mobile repeater for some time, it's most likely that a
part got damaged. For example, lightning damage could short the outside aerial or rodents can chew
through coaxial cables.
Check through the entire line of connection from the aerial to the cable to the mobile repeater. Make
sure nothing is knocked loose or broken. If the problem persists, contact support.
