SHORE TEL Ip 230 Manuel utilisateur

ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333 www.shoretel.com

PN 800-1054-02

ShoreTel 230 IP Phone Quick Reference

PHONE OPERATION

Place Calls

Use the Speakerphone or a Headset or + ext.

Use the Directory

Directory

+ to select +

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Make a Conference Call

Conference

+ ext. +

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Use the Intercom

Intercom

+ ext. +

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Redial and Check Missed Calls

Redial

+ to select +

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Dial Paging Extension number provided by administrator

Answer Calls lift handset or

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or or

Send a Call to Voice Mail

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Divert a Call

Transfer

+ ext. +

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Select a Ring Tone

Options

+ password +

+ to select

Adjust Handset, Headset,

or Speakerphone Volume to select

Answer Call Waiting select appropriate call key

Interact with Calls

Mute a Call

Place a Call On or Off Hold

Hold

Transfer a Call

Transfer

+ ext. +

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#ONFRN

#ONSLT

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Join Calls

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*OIN

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Park Calls

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!NSWER

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+ ext.

Unpark Calls lift handset or +

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+ ext. +

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Change Call Handling Mode

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+ to select +

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Options

+ password +

+ to select

Adjust the Display Contrast press and hold + to select

VOICE MAIL

Log Into the Main Menu

Voice Mail

+ password +

# #

+ ext. + password +

Note: For more information about voice mail features, please consult the Voice Mail Quick Reference.

OFFICE ANYWHERE CODES

Transfer a call

* *

+ destination +

# #

Conference a call

* *

+ destination +

* *

Hold a call

* *

Hang up

# #

Access other star codes

* *

+ (star code from below)

QUICK REFERENCE OF COMMON STAR CODES

Park a call

*1 1

+ ext.

UnPark a call

*12

+ ext.

Pick Up a Remote Extension

*13

+ ext.

Pick Up the Night Bell

*14

+ ext.

Use the Intercom

*15

+ ext.

Barge In

*16

+ ext.

Silent Monitor

*17

+ ext.

Toggle the Hunt Group Status

*18

+ HG ext.

Whisper Page

*19

+ ext.

Change CHM and Forwarding Voice Mail + password +

Change Extension Assignment Voice Mail + password +

731

Unassign Extension Assignment Voice Mail + password +

732

Assign Extension to External Number Voice Mail + password +

733

TROUBLESHOOTING

View Phone Information + I-N-F-O +

Reboot Your Phone + R-E-S-E-T +

Note:

For additional details on the information contained in this Quick Reference card, please

consult the IP 230 User Guide.

ShoreTel 230 IP Phone Quick Reference

Unheard Voice Messages

Missed Calls

Logged Into Workgroup

Logged Into Workgroup, In Wrap-Up

Logged Out of Workgroup

On Hook

Off Hook

Inactive / Do Not Disturb

Incoming Call (Animated)

On a Call

On a Conference Call

Call On Hold / Parked

Remote Hold

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Custom Keys - Call

Main Display

ShoreTel IP 230 Idle Interface ShoreTel IP 230 Outbound Call

GUIDE TO STATUS ICONS

Idle

Inactive / Do Not Disturb

Unheard Voice Messages

Do Not Disturb / Unheard Messages

Incoming Call (Animated)

On a Call

Incoming Call and On a Call

On a Conference Call

Call On Hold / Parked

Speed Dial Extension

Custom Keys - Monitored Extension

Custom Keys - Speed Dial

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Duration

of Call

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ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333 www.shoretel.com

PN 800-1054-02

Note: You can c

onnect a supported headset into the 230 IP Phone by plugging the headset into the

headset jack at the left corner of the phone chassis. Contact your system administrator for details.

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0123 456 789:

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Custom Keys

Three custom keys with green

LED indicators can be conﬁgured

as call keys, monitored exten-

sions, or speed dial keys.

Speaker

Delivers

high-quality

wideband

sound.

Indicator LED

Flashing light alerts the

user to incoming calls

and unheard voice

messages.

Function

Keys

Perform core

telephony functions

(Voice Mail, Transfer, Options, Conference,

Directory, Intercom, Redial, Hold)

Scroll Button

Select options

in interface.

Dial Pad

LCD Display

141 x 44 pixels, monochrome

Soft Keys

Context-sensitive,

functions deﬁned

on display.

Microphone

Audio Control Keys

Volume button controls

handset, speaker, and ring

volume. Mute, Speaker, and

Headset keys illuminated

when functions are active.

Handset with

Finger Rest

Function Keys Overlay

Vinyl overlay imprinted with

international symbols.

Headset

jack

Your ShoreTel 230 IP phone also provides visual cues

to help you determine the operational status as follows:

Steady Green - in use by you

Blinking Green - (Fast) on hold or call parked

Blinking Green - (Slow) incoming call

GUIDE TO LEDS

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