SHORE TEL 480 Manuel utilisateur

ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333 www.shoretel.com

ShoreTel IP Phone 480/480g Quick Reference

Note:

For details about using the phone, see the ShoreTel IP Phone 480/480g User Guide.

PHONE OPERATION

Place Calls

Use the speakerphone or a headset or + Ext.

Use the Directory +to select +

Make a conference call (while on a

call) + Ext. + or

Make a call from History +to select +

Use the Intercom (through Directory) +to select + +

Answer Calls

Answer a call Lift handset or or or

Send a call to voicemail or or

Divert an incoming call + Ext. +

Adjust volume of handset, headset,

or speakerphone when off hook;

adjust ringer volume when on hook to select

Answer call waiting (incoming call) Press green blinking call appearance button or

Pick up a call for another extension + Ext.

Interact with Calls

Mute a call

Place a call on hold or press call appearance button

Take a call off hold or press orange blinking call appearance button

Transfer a call + Ext. + or

Join calls

Park a call on another extension + Ext.

Unpark a call + Ext.

VOICEMAIL

main menu + Password +

another extension

Dial your Ext.+ Press *during greeting + Password +

EXTENSION ASSIGNMENT

Unassign user + + + +

Assign a phone number

to a phone Phone number + + Password +

CUSTOMIZE YOUR PHONE

Set do-not-disturb

mode

Set call-forwarding

options + + + + + + +

Change automatic

off-hook setting + + + + + +

Set headset type + + + + + +

Select a ringtone + + + + + +

Turn ringer on or

off + + + + +

Set handsfree

mode + + + + +

Change time zone + + + + + +

TROUBLESHOOTING

View phone information + (INFO#)

Reboot your phone + (RESET#)

Call the Help Desk

ShoreTel IP Phone 480/480g Quick Reference

Shared Line

Unheard Voice Messages

Missed Calls

Standard Mode

Do Not Disturb (DND) Mode

Idle, On Hook

Off Hook, Dialing

Inactive / Do Not Disturb

Incoming Call

Connected Call

Connected Conference Call

On Hold

Speed Dial Extension

GUIDE TO STATUS ICONS

PN 800-1930-01

Your ShoreTel 480/480g IP phone provides color cues to help you determine call appearance status:

Steady Green: The phone is in use (dialing or off hook).

Blinking Green: Incoming call

Blinking Orange: The call is on hold or parked.

Steady Orange: The extensions's call mode is set to Do Not Disturb.

Steady Red: The shared line is in use by the other party.

GUIDE TO LEDS

Main Display

The ShoreTel logo is a trademark of ShoreTel, Inc. in the United States and/or other countries. The ShoreTel IP Phone 480/480g is covered by patents as listed at http://www.shoretel.com/about/patents.html. The product

Call Appearance

Navigation key pad

and

selector button

Lets you select

options in the

interface.

Programmable call

appearance buttons

Eight custom buttons with

tri-color LED indicators

show active, incoming, and

on-hold calls. They can also

be congured as shared

lines and speed-dial keys.

Speaker

Indicator LED

Flashing light alerts you

to incoming calls and

unheard voice messages.

Function

Keys

Perform core

telephony functions:

Voicemail, Directory,

History, Transfer,

Conference, Hold

Display area

Soft Keys

Context-sensitive,

functions dened

in display area.

Audio Control Keys

Volume button controls handset,

headset, speaker, and ring volume.

Mute, Speaker, and Headset buttons

illuminate when functions are active.

Handset with

finger rest

Note: You can c

onnect supported headsets to the IP Phone

480/480g via the headset jack on the back of the phone.

Dial pad Microphone

Shared Line

Incoming Call

On a Call

Inbound Call

Outgoing Call

Missed Call

Call History

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