SHORE TEL 420 Manuel utilisateur

Make a consultative conference call + Ext. + wait +

OFFICE ANYWHERE CODES

Use the Directory Transfer a call + destination +

Conference a call + destination +

Note: To close Directory or History, press that key again.

Answer calls

Answer a call Lift handset or press

Answer call waiting (incoming call) Press blinking call appearance button

Answer an off-screen incoming call Press while offscreen call is displayed

Interact with calls

Adjust volume of handset, headset, or speakerphone when off hook;

adjust ringer volume when on hook

Mute a call

Place a call on or off hold

Transfer a call (blind)

Transfer a call (with a consultation)

Divert an incoming call to Voicemail

Adjust the display contrast Press

and hold

VOICEMAIL

Hang up

Access other star codes + (star code from below)

QUICK REFERENCE OF COMMON STAR CODES

Park a call + Ext.

Unpark a call + Ext.

Pick up a remote extension + Ext.

Pick up the night bell

Use the intercom +

Ext. Barge in

+ Ext. Silent monitor

+ Ext.

Toggle hunt group status + Hunt

Group's Ext.

Whisper page + Ext.

Silent coach

TROUBLESHOOTING

View phone information

Reboot your phone

(RESET#)

Note: For details about using the phone, see the ShoreTel IP Phone 420 User Guide.

ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333 www.shoretel.com

ShoreTel IP Phone 420 Quick Reference

sound handset, speaker, and ring

volume. Headset, Mute,

and Speaker buttons GUIDE TO LEDS

illuminate when functions are active. Your ShoreTel IP Phone 420 provides visual

cues about its operational status:

Steady Green: Phone is in use

(dialing or off hook)

Blinking Green (Fast): Call on

hold or call parked

Blinking Green (Slow):

Incoming call

PORTS ON THE PHONE

STATUS ICONS

The following icons are displayed on the phone to indicate operational status:

Off-screen call (on main display)

Voicemail message indicator (on main display)

Secure call

Missed call (on main display and in History)

Inbound call (in History)

Outbound call (in History)

Transferred call (in History)

Workgroup Agent logged in

Workgroup Agent logged out

Workgroup Agent wrap up

The ShoreTel logo is a trademark of ShoreTel, Inc. in the United States and/or other countries. The ShoreTel IP Phone 420 is covered by patents as listed at http://www.shoretel.com/about/patents.html. The product is

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