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Your sole and exclusive remedy against Shockwave Seats
arising from the purchase or use of MARINE AND OTHER and
SUSPENSION SEATS is limited to repair or replacement of
defective materials or defective workmanship, after verification
by Shockwave Seats. Defective product or materials may be
requested for return by SHOCKWAVE Seats for inspection prior
to issuing any replacements. Freight charges for returns are to be
covered by the user.
All warranty claims shall have prior approval from Shockwave
Seats warranty department and must be accompanied by the
information requested on the following Claim Form. Products will
be repaired or replaced at the sole discretion of Shockwave Seats.
These warranties will become null and void if:
• The seat is abused or altered
• The seat is involved in an accident
• The seat is improperly installed
• The seat is used for other than its intended use, contrary
to any of the instructions in the manual provided
• There is damage to the cushions and covers caused by cuts,
burns, or abuse
• There is damage to the seat caused during installation
or unpacking
• There is damage to the structural integrity as a result of
the user installing unapproved accessories
• Footrests are mounted directly to seat
• Occupant weight exceed 250lbs [113kgs] for 3g deck accelerations
WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY
THE ABOVE EXPRESSED WARRANTIES SHALL BE THE EXCLUSIVE WARRANTIES,
AND SHOCKWAVE SEATS MAKES NO OTHER WARRANTIES, EXPRESSED OR
IMPLIED. SHOCKWAVE SEATS EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES
OF MERCHANTABILITY AND IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR
PURPOSE.
IT IS AGREED THAT SHOCKWAVE SEATS SHALL NOT BE LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES, including, but not limited to, loss of income, loss of
use, lost profits, damage to other property, the cost of removing and reinstalling the
INDUSTRIAL SEATING or SUSPENSION SEATS, attorney’s fees, and any liability you
may have with respect to any other person.
TIME LIMIT ON COMMENCING LEGAL ACTION
It is agreed that you have one year from the accrual of a claim to commence any legal
action arising from the purchase or use of the MARINE AND OTHER or SUSPENSION
SEATS, or be barred forever. Failure to give prompt written notice within ten (10)
days of the discovery of any defect in material or workmanship that occurs within the
warranty period will void the warranty. Send notification to:
SHOCKWAVE SEATS Warranty Department
Unit 2-2075 Henry Avenue West, Sidney BC Canada V8L 1T2
WARRANTY CLAIM FORM MUST BE SUBMITTED
Download your Warranty Claim Form at shockwaveseats.com/warranty
SHOCKWAVE Seats expressly warrants that all mechanical seat components in its MARINE AND OTHER and SUSPENSION SEATS shall be free from
defects in material and workmanship for one year from the date-of-sale provided such seats are subject to normal use and receive proper maintenance.
SHOCKWAVE Seats expressly warrants that the cushions and seat covers shall be free from defectively sewn seams for a period of 90 days or 750 hours of
use, whichever comes first, excluding normal wear and tear. Rips, tears, abrasions and installation damages are not covered by warranty. Sentinel powder
coat finish is not covered by warranty if corrosion is a result of abuse or lack of maintenance. Bases must be cleaned with fresh water after every use.
DO NOT
• Operate seat without sufficient pressure in
shock absorber or serious injury and damage
to Suspension Base will result.
• Place hands near base when in use. Serious
injury can result.
• Modify the equipment by drilling any
holes, removing material, or adding extra
equipment. Serious injury can result.
• Use the Suspension Base if it is or appears to
be damaged. Serious injury can result.
• Use the Suspension Base if the base to deck
attachments are loose. Serious injury can
result.
• Use the Suspension Base if base resting height
is lower than normal. This may be an indication
of a damaged shock and serious injury can
result.
• Operate the suspension base with insufficient
air pressure in the shock to prevent bottoming.
Serious injury and damage to the seat can
result.
• Use the suspension base for uses other than its
intended purpose. Use of the seating for other
than its intended purpose may result in damage
to the equipment or bodily harm.
• Use the suspension base if fasteners are loose.
Damage to the equipment or bodily harm may
result.
• Attempt to open, perform maintenance or repair
the suspension base while craft is underway.
Damage
to the equipment or bodily harm may result.
• Place items under or around the suspension base
that may interfere with the suspension base’s
range of motion. Damage to the equipment or
bodily harm
may result.
• Operate the seat if the occupants weight exceeds
250lbs [113kgs] for deck accelerations greater
than 3g’s.
• Mount footrests directly to seats.
Your SHOCKWAVE S5 Sentinel Marine Suspension Base will mitigate the effects of shock and vibration, reducing the potential of injury, but it will NOT
prevent the possibility of injury. The increased level of comfort and control provided by SHOCKWAVE S5 Sentinel Marine Suspension Seating will allow
the craft to operate at higher speeds in sea states which create high shock loads on the craft and potentially the occupants. HIGH SHOCK LOADS COULD
POTENTIALLY EXCEED THE SEAT’S CAPABILITY TO MITIGATE.
Operating marine craft in a high shock load environment is inherently hazardous. Tolerance to the effects of shock and vibration vary from person to person
and it is the responsibility of the craft operator to ensure the safety of each person on board. Pain and/or discomfort are indicators of a potential injury.
Constantly monitor the physical state of the craft and the personnel on board. Hazardous operation of the craft may result in serious injury, death or damage
to the craft.
Follow IMPORTANT instructions located throughout this User Manual to prolong the appearance and
service life of your SHOCKWAVE S5 Sentinel Marine Suspension Base.
CAUTIONS & WARNINGS WARRANTY & WARRANTY POLICY
