SHARX SECURITY SCNC2606 Manuel utilisateur

VIPcella™ series cell phone enabled IP cameras

SCNC2606, SCNC2607, SCNC2700, SCNC3605,SCNC3606

New 2012 series featuring:

Wireless b/g/n networking

MicroSD and NAS recording

SHARX

SECURITY

INC.

WIRED/WIRELESS

IP NETWORK CAMERA

USER GUIDE

Page 2

Introduction

Congratulations! You just purchased one of the finest IP network cameras

currently available, and this new version can record to a MicroSD memory card

Using a Mac or PC you can view high quality live streaming video with audio

direct from the camera. It is excellent for applications such as a baby monitor,

nanny cam, pet cam, security & surveillance, remote observation, elder and

patient care as well as limited video conferencing or event broadcasting.

The camera also supports mobile viewing of live video or pictures using a web

enabled cell phone such as iPhone, BlackBerry, Droid, SonyEricsson, or similar.

Page 3

Many common usage scenarios are handled directly by the camera’s built in

web server without the need for software installations, downloads, accounts

or monthly fees beyond your standard internet service.

Setup of the camera is mostly automatic if you have a current, industry

standard router with the “Universal Plug and Play” feature (UPnP). Examples

are NetGear WNR2000, LinkSys E1200, Dlink DIR-655. Older routers and some

models provided by internet service providers may require some manual setup

steps to enable remote viewing. Current Apple Airport routers are fully

supported by Sharx with our detailed, step by step setup instructions.

After you are familiar with the basic functionality of the camera you can enjoy

many additional advanced features. For instance, you can enable the

automatic sending of motion detection email alerts or automatic uploading of

pictures to online servers using the FTP protocol.

An exciting new feature is the ability to turn the camera into a DVR (Digital

Video Recorder) by recording video or pictures to a MicroSD memory card.

You can even turn the camera into a standalone NVR (Network Video

Recorder) by enabling functionality to save video files to a network server.

This could be a commercial FTP server on the internet or your own standalone

NAS (Network Attached Storage) hard drive. These features do not require a

computer. Some customers prefer to use a computer for recording video,

especially for recording multiple cameras, and that is supported as well.

In our experience, we find that our customers get comfortable with advanced

features quickly and then start using the camera on a daily basis to keep in

touch with their home or loved ones.

This requires a reliable network connection. If you have an older router that is

not up to the task, we highly recommend upgrading to one of the current

models before you proceed with the camera setup.

It is important to note that you do not need an expensive router. Even current

$40 - $80 units from NetGear, LinkSys or Dlink are perfectly fine as long as

your router is upgraded with the latest firmware available from the

manufacturer. In fact, expensive routers that have too many nonstandard

enhancements can often be less desirable than the basic 802.11 b/g/n models.

With an up to date router you’ll enjoy faster overall performance, better

wireless transmission range, and improved network security.

Page 4

Contents

Introduction.................................................................................................................2

Contents ......................................................................................................................4

Pre-requisites and Setup Overview .............................................................................5

Initial Connection ........................................................................................................6

Mac Quickstart ............................................................................................................7

PC Quickstart .............................................................................................................10

PC Only: Troubleshooting Internet Explorer Settings................................................12

Generic Quickstart.....................................................................................................13

Reserving the Camera’s IP Address ...........................................................................14

Wifi Wireless Setup ...................................................................................................15

Wifi Troubleshooting.................................................................................................20

Apple Airport Remote Access Setup..........................................................................21

Is the Remote Access Setup already done?...............................................................22

Enabling UPnP for Automatic Remote Access Setup.................................................23

Overview of Manual IP Address Setup (without UPnP) ............................................24

Manual Setup Step 1: Assigning a Permanent Local IP Address................................25

Manual Setup Step 2: Configuring your Router to allow Remote Access ................. 28

Setup Step 3: Choosing a Name for your Camera on the Internet............................ 29

Setup Step 4: Automatic Updating of your Camera’s Internet IP Address................30

Important Notes ........................................................................................................30

Night Vision Settings ................................................................................................. 31

Video with Audio using Safari, Firefox, or Chrome Browser .....................................32

Positioning and Mounting ......................................................................................... 33

Motion Detection or Timed Emails and FTP Uploads................................................36

Stream Setup and Recording Options .......................................................................40

Recording to built-in Micro-SD card .......................................................................... 41

Using the camera as a continuously recording DVR..................................................43

NAS drive setup .........................................................................................................44

Automatic Uploading to an FTP server......................................................................46

Recording Video using a Computer...........................................................................47

MultiLive: PC Software for Multiple Camera Recording............................................48

Viewing Live Video on your Cell Phone .....................................................................49

iPhone and Android Apps.........................................................................................51

Audio/Video Stream Reference.................................................................................51

Resetting the Camera back to Factory Settings.........................................................55

Setting the Time and Time Zone ...............................................................................55

Glossary: A quick Review of Networking Terminology..............................................57

Appendix A: Wireless setup instructions without Cat5.............................................58

Appendix B: Setup instructions for ATT (2Wire) Router............................................59

Appendix C: Motion Detection Adjustment ..............................................................60

Appendix D: Known issues ........................................................................................61

Appendix E: Burglar Alarm System Integration .........................................................62

Appendix F: The SCNC2607 sees too much pink and purple! ...................................63

Contact us..................................................................................................................64

Page 5

Pre-requisites and Setup Overview

This manual applies to all the 2011/2012 series Sharx Security VIPcella™

cameras, which includes the SCNC2606, SCNC2607, SCNC2700, SCNC3605 and

SCNC3606 models. Besides the camera, you only need:

PC, Mac, or Linux computer with internet browser. The computer is

only required for initial setup. Later the camera can work by itself

without any computer present at the camera location

A wired or wireless router with an available Cat5 wired network jack.

For wireless cameras, your router’s wired network connection is only

needed for initial setup. If no Cat5 jack is available, see Appendix A.

For standalone recording without a computer, you need a MicroSD or

MicroSDHC memory card from 1 to 16 GB capacity. This card is pre-

installed in all outdoor models but not included with indoor models.

You can start using the camera on your own network immediately after

powering the camera up and connecting the Cat5 cable to your router. You

just need to look up the IP address that your router assigned to the camera.

However, depending on the capabilities of your router and the functions you

intend to use, there are additional setup steps that are typically needed:

IP address reservation: required on many routers to prevent the

camera’s IP address from changing whenever the router is restarted

Wifi setup : required if you intend to use the camera wireless

Remote access setup: required for access over the internet if you do

not have a router that has already done this automatically with UPnP

No-IP hostname setup: highly recommended if you have DSL internet

Email server setup: required if you want motion detection emails

Stream setup: required if you have multiple cameras, intend to record

to MicroSD or NAS, or intend to use multiple camera functions

Optional: enable additional functions such as recording with or

without motion detection, emails, uploads, or NAS drive storage

Page 6

Initial Connection

All cameras come with a Cat5 network cable that can be used to connect the

camera to one of the LAN jacks of your router. Then connect the included AC

adapter to the camera and to power. Different camera models may use

different voltages so be sure not to switch AC adapters. For all wireless models

you should connect the antenna now, making sure it is finger tight.

IMPORTANT: Make sure the Cat5 network cable is plugged into your router,

not the computer, even if your computer has a network jack.

For outdoor models SCNC3605N / SCNC3606

with connection box:

The cable from the camera connects to the box

first. For testing and setup it is not required to

tighten the silver lock ring.

The AC adapter also connects to the box. A small

green light shows if the box has power. Then

you connect the Cat5 cable from the box to the

router. The other connections are optional (see Appendix)

On indoor models the camera’s power light will come on within a few seconds

and turn red/orange if the Cat5 connection is ok. Outdoor cameras purposely

do not have a visible power light but you can check the link light on your

router to see if the camera is powered up and communicating with the router.

On the SCNC2607 / 2607W you should remove the clear plastic film that is

protecting the lens cover. For clearest video never touch the lens.

To get started using your camera, you need to know the IP address that your

router assigned to the camera. Then by adding http:// in front of the IP

address you get a web link to the camera’s built-in web server.

The following Quickstart sections will show you how to find the camera’s IP

address in your router, and how to reserve it so that it always stays the same.

Proceed to the Mac Quickstart section if you have a Mac with Apple Airport

Extreme or Time Capsule. Proceed to PC Quickstart section if you have a PC

running Windows 7, Vista, or XP, or proceed to Generic Quickstart for Mac

computers without Airport or for Linux and other platforms.

Page 7

Mac Quickstart

This Quickstart section applies to the most common configuration for Mac

users: You have an Apple Airport (Extreme or Time Capsule), and your Airport

is directly connected to a standard, non routing DSL or cable modem.

In this section you will be interacting mostly with the Airport Utility 5.6. Please

note that the Airport Utility (and this Quickstart section) does not apply if you

do not have an Apple Airport router. In that case, go to Generic Quickstart.

Start the Airport Utility by clicking on its icon in your Mac’s Utilities folder. If

you do not have Airport Utility 5.6 you can download it from Apple.com. If you

already have version 6.0 on your Mac, that’s ok, both version 5.6 and 6.0 can

co-exist on the same Mac. Version 6.0 is simplified for easy reference but

cannot be used for setup, so you cannot proceed until you have version 5.6

Now select your Airport by highlighting its picture on the left. Click on

“Manual Setup”and enter the Airport password if needed, and you should

now see the Airport Utility summary screen. Let’s verify a few things:

1) The version of the Airport firmware should be 7.6.1 or later if you have

a current generation Airport. Unfortunately Apple does not provide

firmware updates for the earliest Airports. Those could be used with

Sharx cameras but require manual IP address setup (see page 24)

2) The “Wireless Mode” should be “Create a Wireless Network”.

3) Click on the globe shaped icon on top, then look at the bottom of the

menu for the “Connection Sharing” menu. This Quickstart chapter

assumes you have: “Share a Public IP Address”. If you have

“Bridge Mode (Off)” it means you have another router on your

network that you may need to eliminate or place into bridge mode

before you can have your Airport in “Share a Public IP address” mode.

With your camera powered up and connected to the Airport, it is ready to use

as soon as you look up the IP address as follows:

Click on the white/blue Airport icon at the top and select the “Summary” tab.

Near the bottom of the summary page, click on “Wireless Clients”. The

individual entries on this summary page may not look like clickable buttons,

but most are. A click on the words “Wireless Clients” brings you to a screen

that has 3 tabs. Click on the “DHCP Clients” tab and you’ll see a list of devices

with their MAC addresses and IP addresses.

Page 8

One of these entries will be your Sharx camera. You can tell by comparing the

MAC address to the sticker on the back of the camera (or tag on the cable).

You could start using your camera immediately using the IP address. Just add

http:// in front of it and open it in a browser, such as http://10.0.1.3

To see video, click on “Enter”. Until you change it, the default login is

Username: admin Password: admin

In general it is best to reserve the IP address to your camera so that you can

bookmark the IP address without worry about unexpected changes.

Still assuming that your Airport’s “Connection Sharing”is set to “Share a

public IP address”, click on the Internet icon on top. Then select the DHCP tab.

If you have a new generation Airport you will see a “DHCP reservations” box.

Click on the + (add) button below this box and enter a description for your

camera, such as “SharxCam1”, and select “Reserve by Mac Address”.

Then click on “Continue” and enter the MAC address shown on the back of

your camera. Be careful about typos. There are numbers from 0-9 and letters

in the range of A-F only. There is no letter O, just number 0 and letter D.

Usually an IP address is pre-filled, but do not use it. Instead, use the same IP

address for your camera as you saw earlier in the “DHCP clients” tab.

Make sure that the last group of digits for this IP address does not end in 1 or

254 since those addresses are usually reserved. Click “Done”, and you should

have the entry in the “DHCP reservations”. Click “Update” to restart.

Now the Sharx IP camera should always be on your network at the IP address

that you reserved, regardless of whether you’re using the camera with a wired

network connection or wireless after completing the wireless setup.

Page 9

With older generation Airports the IP address reservation feature is missing in

the Airport Utility, however the Sharx camera can be set up for a fixed local IP

address using the camera’s own TCP/IP setup menu (see page 24).

Next you will probably want to set up the wireless connection. To prepare

your Airport for easiest and most reliable connection to a Sharx camera, check

the following settings using the Airport Utility:

1. For Airport Extreme or Time Capsule make sure “Use Wide Channels”

is OFF in the Wireless Options “Advanced…” menu. We recommend

that “Wireless Channel” is either 1, 6, or 11 instead of “Automatic”

2. On new generation Airports it is recommended to set “Wireless

Security” to “WPA2 Personal”. On the camera, this corresponds to

Security Mode: “WPA2-PSK” with the Encryption Type: “AES”

The older generation Airports (without the 802.11n option) need WPA

security which is only available if you select the mixed mode

“WPA/WPA2 Personal”, and in this case the camera needs to be set

up with “WPA-PSK” with encryption type: “TKIP”, not “AES”.

3. When using the recommended WPA or WPA2 security, make sure

your wireless password is between 8 and 63 characters and does not

contain apostrophes ` ‘ ” . For best compatibility with all wireless

devices we recommend to use only upper case and lower case letters

and numbers and no other characters. Please note that this key

(password) is case sensitive. The older WEP wireless security is not

recommended for using Sharx cameras with Apple Airport.

4. If you have set up your network with extra tight security using the

“MAC Address Access Control” feature in the Airport Utility, then you

will need to add the camera’s MAC address to the allowed list.

5. If you have set up your wireless network as “Closed” with a hidden

name, it is highly recommended to temporarily set your network into

a normal configuration with a visible network name. Otherwise your

camera will not be able to see your network as one of the available

choices to connect to. After setup you can hide your network name

again. In general, a hidden network name adds more confusion than

actual security. There are tools that can reveal hidden names easily.

After you’ve checked the above settings, proceed to the section titled Wifi

Wireless Setup.

Page 10

PC Quickstart

This Quickstart section applies to the most common configuration for PC

users: You have a current generation router such as NetGear, LinkSys, or Dlink

connected to a standard, non routing DSL or cable modem, or you have a

combination modem and router which has all functions in one box.

Some of our customers have more complicated networks because they have

added a wireless router to a wired router, or have business firewalls or VoIP

routers in front of the main router. In those situations we recommend that

you consult an expert to simplify your network by eliminating redundant

routers or placing all but one router into bridge mode.

With your camera powered up and connected to the router, some PCs will

automatically discover the camera and show a pop up window or icon to let

you know that a new device has been found. The popup window shows the

complete local IP address for the camera. Or, it could be that your camera is

automatically discovered by your computer and is shown in the list of attached

network devices. On Windows XP this list is called “My Network Places”. On

Vista and Windows 7 it is just called “Network”.

However, some PCs and routers do not have the UPnP Universal Plug-and-Play

feature enabled. In following we will show alternate ways to find the address

that your router has assigned to the camera.

If you are familiar with your router’s menus you can log in to your router and

see the IP address for the Sharx SCNC series network camera in one of your

router’s LAN status screens. By the way, in this document we’re using the

words “router” and “gateway” interchangeably.

For PC users, we also supply a program on the CD called CameraSetup. If you

install this program on your PC with Windows 7, Vista, or XP, it will tell you the

addresses of all current generation Sharx cameras on your network. If this is

the first time you are running the program you may need to click “Refresh”

several times. You can use this program to set up cameras but we recommend

that you use this program only to find your IP address. Then do all setup by

going directly to the camera using the IP address, either by double-clicking on

the address or by typing the number into your browser (with http:// in front)

If no camera is found it could be that your Antivirus or Firewall program is

blocking the CameraSetup program. In that case you should either disable

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