Sharp MX-2640N Guide de démarrage rapide

12/02/2016

MX-2640N

MX-3140N

MX-3640N

Technical Handy Guide

FEBRUARY 2016 (AU/NZ)

CONTENT

Product Specification

Updated

EEPROM Handling Procedure

Peripheral Specification

HDD Replacement Procedure

Product Options

MX-EB12N Mirroring Kit

Consumables

SD Card Replacement Procedure

Initial Setup

CF Card Replacement Procedure

Colour Calibration

Firmware & Print Driver Revision

Updated

Maintenance

Test Simulation

Updated

Operating System Support

Updated

Trouble Codes

Electrical

Image Send Comm. Error Codes

Wireless LAN Setup

Sensor Location

Firmware Upgrade

Jam Cause Codes

Firmware Recovery

Repair Hints

Updated

E-Manual Update

Document Reference

Watermark Update

Notes

PRODUCT SPECIFICATION

SHARP

MX-2640N

MX-3140N

MX-3640N

GENERAL SPECIFICATION:

Original paper size:

Max. A3

Printed Paper Size:

Tray : A3-A5R, Bypass : A3W-A5R; Long Paper (Max. 1200mm x 320mm)

Standard Paper Capacity:

600 (500-sheet x 1, 100-sheet Multi bypass)

Maximum Paper Capacity:

6600 (100-sheet Multi bypass, 500-sheet x 1, 1150 + 850 tandem, 3500 LCC)

Paper Weight:

Tray : 60g/m2-220g/m2 Bypass : 55g/m2-300g/m2

Output Capacity:

400-sheet (centre: STD)

Opt: MX-TR13N 100-sheet right tray

Warm-up Time:

18sec or less

Operation Panel:

10.1” Colour WVGA

Resolution:

9,600 (equivalent) x 600 dpi (Copy),

9,600 (equivalent) x 600 dpi or 1200x1200dpi (Printer)

Memory:

SD Card: 4 GB (STD), CF Card 8GB (STD),

HDD Capacity:

320GB

Duplex:

STD (60g/m2-220g/m2)

Dimensions (WDH):

608 x 659 x 834 mm

608 x 681 x 834 mm

Weight:

Approx. 76 kg

Average Monthly Volume:

15-30K, Max 50K

15-45K, Max 60K

20-50K, Max 75K

ENVIRONMENTAL:

Power Consumption:

Max. 1.84kW

TEC Value (Measured):

1.96 kWh

2.17 kWh

3.17 kWh

Noise (Measured):

Operating: 54db,

(Max 68db),

Operating: 55db,

(Max 69db),

Operating: 56db,

(Max 70db),

COPIER SPECIFICATION:

Copy Speed (Max.):

26 ppm (A4),

14 ppm (A3)

31 ppm (A4),

15 ppm (A3)

36 ppm (A4),

17 ppm (A3)

E-Sort / SOPM:

Yes / Yes (Colour and B/W)

First Copy Time (OC):

B/W: 5.9sec,

Col 8.1sec

B/W: 5.8sec,

Col 7.9sec

B/W: 5.2sec,

Col 6.8sec

First Copy Time (RSPF):

B/W: 9.1sec,

Col 11.6sec

B/W: 9.1sec,

Col 11.6sec

B/W: 8.1sec,

Col 10.6sec

Continuous Copy:

Max 999

Scan Resolution:

Colour: 600 x 600 dpi, B/W: 600 x 300 dpi (Original Cover only)

600 x 400 dpi / 600 x 600 dpi

Zoom Range:

25 - 400% (RSPF 25 - 200%)

Tandem Copy:

Supported (with MX-2640/3140/3640N series only)

DOCUMENT FEEDER:

Type:

STD: RSPF

Original Capacity:

Max 100 sheets (80 g/m2)

Max Replacement Speed:

Copy Mode: 50 opm (B/W), 36 opm (Colour)

Image Send Mode: 50 opm (B/W), 50 opm (Colour)

DOCUMENT FILING:

Capacity:

Up to 10GB (Quick Folder) + 95GB (Main/Custom Folder)

Quick/Main Folder:

Quick Folder: Max: 10,000 pages or 1000 files

Main/Custom: Max. 20,000 pages or 3,000 files

User Registrations:

1000

Preview Thumbnails:

Supported (includes Advanced Edit Mode)

SHARP

PRODUCT SPECIFICATION

MX-2640N

MX-3140N

MX-3640N

PRINTER SPECIFICATION

Print Speed (Max.):

26 ppm (A4),

14 ppm (A3)

31 ppm (A4),

15 ppm (A3)

36 ppm (A4),

17 ppm (A3)

PDL (Emulation):

STD: PCL6, Adobe® PostScript®3, Opt: XPS [MX-PUX1]]

Interface:

USB2.0, 10Base-T / 100Base-TX / 1000BaseT, Wireless LAN

Protocol:

TCP/IP (IPv4, IPv6), IPX/SPX (Netware), Ether Talk

Supported OS:

Windows® XP*/ Vista*, Windows® 7*, Windows® 8*/8.1*, Windows® 10*

Windows® Server 2003* / 2008* / 2008R2 / 2012 / 2012R2 (*32/64bit).

Mac OSX 10.4.x, 10.5.x, 10.6.x, 10.7.x, 10.8.x, 10.9.x, 10.10.x, 10.11.x

XPS - Windows Vista only (Opt: MX-PUX1)

Bundled Utility Software

Status Monitor

USB Direct Print (Pull):

STD: JPEG, TIFF, PRN, PCL.PDF, Encrypted PDF & PS:

XPS: MX-PUX1 is required.

Tandem Print:

Supported (with MX-2640/3140/3640N series only)

Pantone Colour (LUT)::

Supported

Airprint Support:

Yes (from July 2013 R/C firmware)

Google Cloud Print:

Supported (Special ROM only)

Sharpdesk Mobile:

Supported

SCANNER [IMAGE SEND]:

Type:

STD: Colour

Resolution:

100, 150, 200, 300, 400, 600 dpi

Format:

Mono: TIFF, XPS, PDF, PDF/A & Encrypted PDF,

Colour: TIFF, JPEG, XPS, PDF, PDF/A & Encrypted PDF,

Opt: MX-EB11 Compact PDF

Destination:

Desktop (Sharpdesk), FTP, E-Mail, SMB Folder, USB Memory, HDD,

TWAIN / WIA compliant, I-Fax (SMTP)

User Registrations:

Max 500 (one touch), 500 (group)

Bundled Utility Software:

Network Scan Tool, Sharpdesk v3.3 (1 license)

WIRELESS LAN:

Requirement:

STD

Compliant Regulation:

IEEE802.11n/g/b

Transmission Method:

IEEE802.11n/g: OFDM, IEEE802.11b: DSSS

Access Mode:

Infrastructure mode, Software AP mode

Security:

WEP, WPA Personal, WPA Enterprise*, WPA2 Personal, WPA2 Enterprise*

* Not applicable to Software AP mode

Center Frequency/ Channel:

IEEE802.11 n/g/b: 2.4 GHz / 1-13ch

Transmission Rate:

IEEE802.11n max 150M bps, IEEE802.11g max. 54M bps,

IEEE802.11b max 11 M bps

FACSIMILE:

Requirement:

Opt: MX-FX11

Communication Formula:

Super G3

Transmission Speed:

2sec.range(Super G3/JBIG) 6sec.range(G3/ECM)

Communication Line:

PSTN

Dial Registration:

Max 2000

Compression:

MH,MR,MMR,JBIG

Inbound Routing:

Yes (TIFF, XPS & PDF Format)

PC Fax:

Yes (For Windows only)

PERIPHERAL SPECIFICATION

SHARP

MX-LC11 –LARGE CAPACITY CASSETTE

Paper capacity (80 g/m2):

3500 sheets

Paper size:

A4, B5

Paper weight:

60-105 g/m2

MXFN10 –SADDLE FINISHER

Paper size:-

Non offset

Offset/Staple

Saddle

A3W to A5

A3 to B5

A3, A4R, B4

Paper capacity (80 g/m2):

Upper Tray

Saddle Tray

1,000 sheets (up to A4), 500 sheets (up to A3W)

1–5 sheets: 20 sets, 6–10 sheets: 15 sets, 11–15 sheets: 10 sets

Stapling capacity:

Upper Tray

Saddle Stitch

50 sheets (up to A4), 25 sheets (up to A3)

15 sheets - (Booklet Front cover up to 256gsm)

Staple position:

3 locations (front, rear, or both)

Punch Unit:

Opt: MX-PNX5A/B/C/D

Power requirements:

Supplied by main unit

MXFN17 –INNER FINISHER

Paper size:-

Non offset

Offset/Staple

A3W to A5

A3 to B5 *2

Paper capacity (80 g/m2):

500 sheets (up to A4), 250 sheets (up to A3W)

Stapling capacity:

50 sheets (up to A4), 30 sheets (up to A3)

Staple position:

3 locations (front, rear, or both)

Punch Unit:

Opt: MX-PN11A/B/C/D

Power requirements:

Supplied by main unit

Note: The above specification details are for guidance only -Please refer to the Peripheral Service

Manual for detailed paper type and weight specifications.

SHARP

PRODUCT OPTIONS

Options

MX-PUX1

XPS Expansion

MX-FN17

Inner Finisher

MX-PN11A/B/C/D

Hole Punch

MX-TR13N

Exit Tray Unit

(R)

MX-LC11

LCC (3500 sheet A4)

MX-PF10

Barcode Font

MX-DE13

2 x 500 sheet Desk

MX-DE14

3 x 500 sheet Desk

MX-DE12

1 x 500 sheet Desk

MX-KB11N

Keyboard

MX-LT10

Long Paper Feed

Tray

MX-DE20

1 x 500, 1 x 2000

sheet Tandem Desk

MX-AMX1

Application Integration Module

MX-AMX2

Application Communication Module

MX-AMX3

External Account Module

MX-UN01A / UN05A

Sharp OSA-Network Scanner Tool (1 or 5 license kit)

MX-UN10A / UN50A

Sharp OSA-Network Scanner Tool (10 or 50 license kit)

MX-UNHA

Sharp OSA-Network Scanner Tool (100 license kit)

MX-FR41U

Data Security Kit

MX-FX11

Fax Expansion

MX-FWX1

Internet Fax Kit

MX-EB11

PDF Compression Kit

MX-AM10

Web Browsing Kit

MX-EB12N

Mirroring Kit (HDD)

MX-RB10N

Paper Pass Unit

MX-FN10

Saddle Finisher

MX-PNX5A/B/C/D

Hole Punch

PRODUCT OPTIONS

SHARP

MACHINE OPTIONS

Model

Description

Comment

MX-DE12

Stand/500x1 sheet paper drawer

Cannot install with MXDE13/14/20

MX-DE13

Stand/500x2 sheet paper drawer

Cannot install with MXDE12/14/20

MX-DE14

Stand/500x3 sheet paper drawer

Cannot install with MXDE12/13/20

MX-DE20

Stand/500x1 & 2000 tandem sheet paper drawer

Cannot install with MXDE12/13/14

MX-LC11

3,500 sheets large capacity tray

MX-TR13N

Exit tray unit

MX-LT10

Long paper feeding tray

For Main Unit Bypass Tray only

MX-RB10N

Paper pass unit N

MX-FN10

Saddle finisher

Requires MXRB10N

MX-PNX5

Punch module (A: 2, B: 3, C: 4, D: 4 wide)

For MXFN10

MX-FN17

Inner finisher

MX-PN11

Punch module (A: 2, B: 3, C: 4, D: 4 wide)

For MXFN17

MX-PUX1

XPS expansion kit

MX-PF10

Barcode font kit

MX-FX11

Facsimile expansion kit

MX-FWX1

Internet-Fax expansion kit

AR-SU1

Stamp unit

MX-EB11

PDF compression kit

MX-EB12N

Mirroring kit N

MX-AM10

Web browsing kit

MX-KB11N

Keyboard unit N

MX-AMX1

Application integration module

MX-AMX2

Application communication module

MX-AMX3

External account module

MX-FR41U

Data security kit (Commercial version)

MX-USX1

Sharpdesk Additional license kit (1 license)

MX-USX5

Sharpdesk Additional license kit (5 licenses)

MX-US10

Sharpdesk Additional license kit (10 licenses)

MX-US50

Sharpdesk Additional license kit (50 licenses)

MX-USA0

Sharpdesk Additional license kit (100 licenses)

MX-UN01A

Sharp OSA-Network Scanner Tool (1 license)

** Discontinued;

MX-AMX2 is required:

MX-UN05A

Sharp OSA-Network Scanner Tool (5 licenses)

MX-UN10A

Sharp OSA-Network Scanner Tool (10 licenses)

MX-UN50A

Sharp OSA-Network Scanner Tool (50 licenses)

MX-UN1HA

Sharp OSA-Network Scanner Tool (100 licenses)

SHARP

CONSUMABLES

MX2640N

MX3140N

MX3640N

Product Code

Description

Approx. Life

MX-36GTBA

Black Toner Cartridge

(A4 @ 5%)

24k

MX-36GTCA

Cyan Toner Cartridge

(A4 @ 5%)

15k

MX-36GTMA

Magenta Toner Cartridge

(A4 @ 5%)

15k

MX-36GTYA

Yellow Toner Cartridge

(A4 @ 5%)

15k

PROCESS UNIT:

MX-36GVBA

Black Developer

120k*

135k*

150k*

MX-36GVSA

Colour Developer Kit (CMY)

120k*

MX-36GUSA

Drum Unit (Complete):-

BK:120k*

CL: 120k*

BK:135k*

CL: 120k*

BK:150k*

CL: 120k*

MX-36GRSA

OPC Drum

MX-230MK

Main Charge Kit:-

Main charge unit

Cleaning blade AR

Cleaning gum AS

MX-230CU

PTC Kit:-

PTC unit.

200k

MX-230HB

Waste Toner Collector:-

Includes LSU cleaner x 2

50k

MX-361FL

Ozone Filter Kit

Ozone filter.

300k

360k

FUSING UNIT:

MX-361FB

Fusing Belt Kit:-

Fusing belt.

Meandering Suppress collar x 2.

300k

360k

MX-230LH

Pressure Roller Kit:-

Fusing roller.

Pressure roller.

200k

240k

MX-360WB

Web Cleaning Kit:-

Web roller.

Web guide axis x 2.

Web pressure roller.

Web pressure roller bearing x 2.

200k

TRANSFER UNIT:

MX-230B1

Primary Transfer Belt Kit

200k

240k

MX-230TL

Primary Transfer Blade Kit

200k

240k

MX-230B2

Secondary Transfer Belt Kit

300k

360k

CONSUMABLES

SHARP

PERIPHERALS:

MX2640N

MX3140N

MX3640N

Product Code

Description

Approx. Life

MX-SCX1

Staple Cartridge (for MXFN10/FN17 Finisher)

5000 staples (x 3)

AR-SC3

Saddle Staple Cartridge (for MXFN10 Saddle Finisher)

2000 staples (x 3)

AR-SV1

Stamp Cartridge (for AR-SU1 Stamp Unit)

2 cartridges

SERVICE ROTATION:

MX-230U1

Primary Transfer Belt Unit

For Service Rotation

MX-230U2

Secondary Transfer Belt Unit

MX-361FU

Fusing Unit 230V

Notes:

* The consumable life is specified by 840K rotations therefore, the page count life indicated above is for

approx. guidance only.

Also, the consumable life may vary, depending on the document density, temperature, humidity and

machine operation.

SHARP

INITIAL SETUP

DEVELOPER SET-UP

Sim 25-02 Auto Developer Adjustment - Select CMYK.

Toner Installation must be performed after Auto Developer Adjustment is

completed.

**For optimum image quality & performance, it is recommended to setup &

install developer at the customer site.

Clean LSU Dust Proof Glass.

TONER INSTALLATION & REPLENISHMENT

Install CMYK Toner Cartridges

Caution:

DO NOT open any Exterior Cover, Power OFF/ON or enter Simulation Mode

during Initial Toner Replenishment.

PRODUCT ACTIVATION & FIRMWARE UPGRADE

Activation of Optional Product(s):-

System Settings –Administrator Mode –Product Key.

Sim 22-05 Check Firmware version(s):- Upgrade to latest version.

INITIAL SETUP

Sim 26-01 Right Tray Installation Yes/No.

Sim 26-02 LCC Installation (Paper Size):- A4.

Sim 26-06 Machine Destination.

Sim 26-35 Set Multi Error Counter Set to 1 (Multi Count).

Sim 26-50 Long Paper Support (up to 1200mm), 0 = Disable, 1 = Enable.

Sim 26-52 Non Printed Paper Counter Set-up.

Sim 55-03 Process Mixed Size Pages (orientation) when Printing in Duplex:-

SSW 3-6, 0 = Disable, 1 = Enable.

Sim 55-03 Toner Remain Status Display: SSW 22-5, 0 = Disable, 1 = Enable.

System Settings: Adjust Date/Time (Inc. Daylight Saving setting).

Keyboard Language Setting (For Embedded & Optional Keyboards):-

System Settings –Default Settings –Keyboard Select: Set English(US)

Network Settings –Print Port Settings: Disable WSD.

Set cassette size by adjusting the guides in the cassette.

Paper Size & Type Setting:- System Settings –Paper Tray Settings.

INITIAL SETUP

SHARP

PRINT IMAGE POSITION & MAGNIFICATION

Automatic Adjustment:-

Sim 50-28 BK MAG ADJ (Main Scan Mag).

SETUP/PRINT ADJ (Lead, Offset or All).

Manual Adjustment:-

Sim 50-10 BK MAG (inside dimension) to 240mm.

Sim 50-10 Image Off Centre Adjustment.

Sim 50-05 Printer Lead Edge & Void Adjust.

IMAGE SKEW & COLOUR REGISTRATION

Sim 61-04 Image Skew Adjustment (Black) Select A3 Paper.

Sim 50-22 Colour Registration/Skew & OPC Drum Phase Adjustment

Check/Adjust SKEW (CMY) so value is Close to 0 as possible

(Result=OK).

HALF TONE COLOUR CALIBRATION

Sim 46-74 Engine & Printer Colour Calibration Select FACTORY Mode.

COPY IMAGE QUALITY

Check Image Quality (Copy Mode) –Density, Magnification, Lead Edge & Void.

If NG, perform the following adjustments as required:-

Sim 46-01 Copy Density Adjust. (Colour).

Sim 46-02 Copy Density Adjust. (B/W).

Sim 46-09 SPF Copy Density Adjust.

Sim 50-28 OC ADJUST (Lead, Offset & Mag).

SPF ADJ:(Lead, Offset & Sub scan).

Manual Adjustment (Magnification, Lead Edge, Void, Off Centre etc).:

Sim 48-01 Magnification Adjustment (OC & SPF).

Sim 50-01 Lead/Rear Edge, Loss & Void Adjust.

Sim 50-12 OC & SPF Off Centre Adjust.

PRINT IMAGE QUALITY

Check Image Quality (Print Mode) –Density.

Sim 64-05 PCL Density Test Page

Sim 64-06 PS Density Test Page

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