
7
If the unit does not work, check the following:
Electrical Supply/Wiring—Verify that the electrical
service is operating correctly.
Ballast—If lamp still is not illuminating check the wir-
ing to the ballast. If the ballast is wired properly and the
lamp still does not illuminate, replace the ballast. With a
fully electronic ballast there is no resistance testing.
Lamp—Verify that the lamp is not broken and is
properly seated in the lamp connector. To check this,
follow steps in the ’Lamp Replacement’ section with
one exception : you should not remove and replace the
lamp. If the lamp still does not light, rotate the lamp
connector 180°, re-attach to lamp., close cover and turn
power back on. If the lamp is broken read the ‘Lamp
Disposal’ section of this manual.
This Second Wind Model 2124/2124-REMOTE 24volt Air Purification systems that is
attached to your Heating, Ventilation and Air Conditioning System (HVAC) has a Limited
Lifetime unit warranty. Units must be registered through
www.secondwindairpurifier.com or contact Customer Service at 800-387-4565 to reg-
ister your product. Unregistered products will not receive warranty consideration.
ONE (1) YEAR COVERAGE LAMPS AND LIFETIME COVERAGE BALLAST
The lamps are warranted by Second Wind for a period of one (1) year from the date of the
original installation. The ballast is warranted for the lifetime of the product when the unit is
installed. Ballast warranty is not valid if unit is removed from original air handling system.
This is effective only when installed and operated in accordance with Second Wind guide-
lines. If during these periods listed a lamp or ballast fails, Second Wind will provide a free
replacement. You must pay shipping charges and all other costs of warranty service. Sec-
ond Wind will not pay labor involved in diagnostic calls or in removing, servicing, or
replacing parts. Second Wind recommends replacement of the UV lamp every 9,000 hours,
the intensity of the lamps will diminish over time.
LIFETIME COVERAGE UNIT
The covered equipment and covered components are warranted by Second Wind for a Life-
time from the date of the original unit installation, when installed and operated in
accordance with Second Wind recommendations. If during this period a covered component
fails,Second Wind will repair or replace the part. You must pay shipping charges and all
other costs of warranty service. Second Wind will not pay labor involved in diagnostic calls
or in removing, servicing, or replacing parts.
REPAIRS
All repairs of covered components must be made with authorized service parts. Labor
charges resulting from diagnostic calls or service are not covered by this warranty.
CARE OF EQUIPMENT
Your new Second Wind Purifier must be properly installed, operated and maintained in
accordance with the unit installation, operation, and maintenance instructions provided with
each unit. Failure to provide maintenance per Second Wind instructions will void warranty.